Determination of Inactive users
- Users with track records open for more than 24 hours are considered inactive by default and clocked out of facility and all open entities. Such users are clocked out even if activities such as RF/UI login records, logout records or WMS activity records are found during the 24-hour period. If the last track record of a user is not a facility clock-out the user is considered to have open track records.
- Apart from that, if you have enabled AUTO_CICO, you can also configure custom
inactive time which can take any value between 2 hours and 24 hours using the
facility parameter CICO_INACTIVITY_TOLERANCE_MINS.
- Users with open track records older than custom inactive time but have activities such as RF/UI login records, logout records or WMS activity records during the custom inactive time are not considered inactive and will not be clocked out.
- Users with open track records older than custom inactive time and who do not have any RF/UI login or logout records, or any WMS activity records during the custom inactive time are considered inactive and will be clocked out of facility and all open entities.
Facility Parameter CICO_INACTIVITY_TOLERANCE_MINS
- If the facility parameter is not configured, inactive time is defaulted to 4 hours
- If the facility parameter is configured but less than 2 hours, inactive time is defaulted to 2 hours
- If the facility parameter is configured but greater than 24 hours, inactive time is defaulted to 24 hours