Serialization Control at the Item level

You can choose between the serial tracking levels of “no serial tracking”, “track only at packing”, and “end-to-end tracking”.

For example, you may require an end-to-end tracking for primary/high-value goods but for secondary goods/bundled accessories or you might want to track the serial numbers only during packing. You can achieve this by configuring the serial-tracking level for serial-tracked SKUs.

To set the serial-tracking level for a serial-tracking item, do the following:

1. From the Items UI, select the desired serial tracking item.
2. Click the “Item Detail” button.
3. Click the “Edit” (pencil) action button at the bottom of the screen.

   

4. Click the “require serial number” drop-down field.
5. Select between the drop-down options: “Required, don’t validate” and “Required, validate and allow user override”, as per requirement.
   Note: If you select the “Not required” option, you won’t be able to set the serial-tracking level for that item.
6. Click the “Serial tracking level” drop-down.
7. Select the required tracking level for that item between the drop-down options: “No Serial Tracking”, “Track only at Packing” and “End to End Tracking”.

For example, let’s say, we have serial number tracked SKUs A and B with the Company Parameter Value set as 2. Now, SKU A is configured to serial number tracking level 0 and SKU B is configured to serial number tracking level 2. Here, SKU A will not be serial number tracked, whereas, SKU B will be serial number tracked from end-to-end.

The following tables indicate the levels of serial-tracking that you can configure for the item:

Serial Number Tracking Level

SERIAL NUMBER TRACKING LEVEL	DESCRIPTION
0	No Serial Tracking
1	Track only at Packing
2	End-to-End Tracking

Serial Number Tracking Level Matrix

COMPANY PARAMETER VALUE	ITEM SERIAL TRACKING LEVEL	BEHAVIOR
0	0	Serial check will not be performed.
1	0, 1	0 – Serial check will not be performed. 1 – Serial check will be performed at 'Packing Only'.
2	0, 1, 2	0 – Serial check will not be performed. 1 – Serial check will be performed at 'Packing Only'. 2 – End-to-End Serial Tracking.

Note: The prompt for serial numbers is determined by comparing the Company Parameter tracking level and the item’s serial number tracking level. Here, the precedence is given to the minimum value between these two fields.

For more detailed information on serialization control at the item level, see the following video: