1. WFM User Guide
  2. Default Shift

Default Shift

When you create a user in WMS through Users view, you can assign a default shift to this user. You will have the option to choose from a list of all shifts configured in WFM. If you save user profile without choosing a shift, a shift called “Default_Shift” is automatically assigned to the user. If such a shift does not exist in Shifts view, a new shift is automatically created and assigned to the user. This shift has the following details and can be viewed in the Shifts view:

  • Name = "Default_Shift"
  • Start Time = 8:00 am (facility time)
  • End Time = 5:00 pm (facility time)

The following table describes the default shift assignment process during various scenarios:

Scenario Action Result
There are no records in Shift UI New user is created without selecting a shift A shift called "Default Shift" appears in Shifts UI The user is assigned "Default Shift"
There are records in Shift UI but none of them are called "Default Shift" New user is created without selecting a shift A shift called "Default Shift" appears in Shifts UI The user is assigned "Default Shift"
There is only one record called "Default Shift” in Shift UI New user is created without select a shift The user is assigned "Default Shift"
There are records in Shift UI and one of them is called "Default Shift". Some records have start time earlier than "Default Shift" and some have start time later than "Default Shift" New user is created without select a shift The user is assigned "Default Shift"
There are records in Shift UI but none of them are called "Default Shift" New user is created, and a shift is selected from the dropdown The user is assigned the selected shift
There are records in Shift UI and one of them is called "Default Shift". Some records have start time earlier than "Default Shift" and some have start time later than "Default Shift" New user is created, and a shift is selected from the dropdown which is not "Default Shift" The user is assigned the selected shift
There are records in Shift UI and one of them is called "Default Shift". Some records have start time earlier than "Default Shift" and some have start time later than "Default Shift" New user is created and the "Default Shift" is selected from the dropdown The user is assigned "Default Shift"