AI Agent Configuration in WMS

The following are configuration steps for enabling AI Agents in WMS:

Steps to Enable and Configure

To connect with the Fusion AI Agent Studio app in WMS, do the following:

1. On the SAAS App Configuration UI, click Create.
   Note: You must access the SAAS App Configuration UI from the Redwood UI in WMS.
2. From the App Name drop-down list, select AI-AGENT-STUDIO.
3. Enter ALL of the following mandatory fields detailed in the table below.
   Note: Prerequisite – make sure FA IDCS Oauth2 with grant-type JWT confidential app is configured.

   For more information about Fusion Identity Cloud Service (IDCS) setup, see sections 3 and 4 of the AI Studio Integration for WMS document.

4. Click Save.

Refer to the following table for each parameter’s meaning and the format required.

Field Name	Description	Details
Base URL	FA AI Studio Base URL	Fusion base URL where AI Studio is hosted. https://xxx.fa.us6.oraclecloud.com
App parm3	IDCS Token URL	https://idcs-xxx.identity.oraclecloud.com:443/oauth2/v1/token
App parm4	Client id of the WMS confidential app in FA IDCS	Enter the Client ID. In your OCI Instance follow the path “Identity and Security” --> Domains →. Select the domain that hosts the OCI instance. From the Domains screen, click the “Oracle Cloud Services” tab. Search or browse to your OCI application, then click to open.
App parm5	Fusion IDCS confidential application scope.	Example: urn:opc:resource:fusion:{tenant-pod}:fusion-ai/ . It can vary if your Fusion base URL is a custom URL. Please confirm as described in the Fusion IDCS confidential application setup section. (See section 3.1 “Create a Confidential Application” in the AI Studio Integration for WMS document.
App parm8	Private Key for the WMS confidential app in FA IDCS	A valid RSA private key. This is used to sign the access token request. It should be in the format of PKCS#1. Note: App parm8 is encrypted in the database and not displayed in the grid view (but it is editable).
App parm9	Public x509 cert	Corresponds to private key entered in parm8 field.

Note: SaaS App configurations can be created for Facility * (one AI Agent configuration per company).

To add the AI Agent to the list of available WMS AI Agents, do the following:

1. Once you’ve added the AI Agent Configuration UI from Modules, you’ll be able to access it from Redwood Desktop -> Configuration Tab or -> searching from Ask Oracle.
2. From the AI Agent Configuration UI, click Create.
3. Enter your AI Agent Name and Agent Team Code.
4. Click Save.

Note: Agent Team Code must be unique to the company and match the agent team code in Fusion AI Agent Studio.

Required Configuration Via Groups

Additionally, you need to assign access to agents by assigning them to Groups. To add an AI Agent to a group, do the following:

1. From the Redwood Groups UI, select a group for which you want to assign the AI Agent.
2. Click More Actions (elipses button to the right of the Refresh button) (…), then AI Agents action button.
3. On the AI Agents screen, click Create.
4. To assign an AI Agent to the selected group, select an AI Agent from the drop-down list.
5. Click Save.

To access the AI Agent in WMS after it is configured:

1. From the User drop-down, select Try the New Redwood Experience.
2. Hover your cursor over the Ask Oracle button, and an elipses slide-out button will appear. Click the elipses button.
3. From the list in WMS, select the AI agent and enter a prompt to get started.

Note: If only one AI Agent is configured, the system launches the configured AI Agent. From Redwood Mobile, you can click the Ask button to launch the AI Agent pane.

Note: For information on using AI Agent Studio, see How do I use AI Agent Studio?