Oracle Accessibility Conformance Report

VPAT® Version 2.5

Name of Product:

 Oracle Fusion CRM Application Composer & Page Composer 26A

Product Description:

 

Oracle Fusion CRM Application Composer and Page Composer are used by business analysts and administrators to configure and extend their Oracle Engagement Cloud applications in the cloud and real-time.  Analysts and administrators can configure and extend the UI, the business model, and other complex business requirements.

Oracle Fusion Applications are a suite of web-based enterprise software business products. The responses to many of the technical standards are based on functionality provided by underlying technologies; please see the Oracle Applications Common Dependencies ACR listed in the Dependent Products section for more information.

Report Date:

 28-Jan-2026

Contact Information:

 accessible_ww@oracle.com

Notes:

 

This ACR does not cover the following product areas:

  • PDF and ePub files

Oracle Fusion Applications has several run time modes, set via accessibility preferences, such as screen reader, high contrast, and large fonts modes. Please consult Oracle Fusion Applications Help for detailed information on accessibility preferences.

Dependent Products


This product interacts with or is built with the other Oracle products listed in this section. Click below to view information about the accessibility of these dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersede these versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline Included In Report
Web Content Accessibility Guidelines 2.1 Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A) Partially Supports

The product was tested for:

  • Images that convey information have meaningful alternative text using ALT
  • Images that are decorative are marked up using ALT=”” or CSS background images
  • Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table)
  • Titles for Objects and Applets are provided
  • Controls have an associated name
  • CAPTCHAs are not used

Exception:

  • Bug 31370025 - The Search icon present in the "Application Pages" Page for Collapse Object Information icon is missing label
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Not Applicable

The product was tested for:

  • No Pre-recorded audio-only or video-only content is being used

1.2.2 Captions (Prerecorded) (Level A)

Not Applicable

The product was tested for:

  • No Pre-recorded audio-only or video-only content is being used

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Not Applicable

The product was tested for:

  • No Pre-recorded audio-only or video-only content is being used

1.2.4 Captions (Live) (Level AA)

Not Applicable

The product was tested for:

  • No Pre-recorded audio-only or video-only content is being used

1.2.5 Audio Description (Prerecorded) (Level AA)

Not Applicable

The product was tested for:

  • No Pre-recorded audio-only or video-only content is being used

1.3.1 Info and Relationships (Level A)

Partially Supports

The product was tested for:

  • User interface component labels are associated with the fields they are labeling
  • Headings are encoded with HTML heading tags
  • List markup is used for marking up lists
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate
  • Data tables specify SUMMARY or CAPTION
  • Layout tables use appropriate markup
  • Groups of components are marked up with their description
  • Style sheets are used only to change the layout and presentation on the screen

Exceptions:

  • Bug 27602444 - The line numbers in the edit script box in the advanced expression box are missing alt text.
  • Bug 31263205 - Labels for checkbox and radio buttons are missing in the Custom Subject Area Security page.
  • Bug 32215601 - Groovy builder dialog to enter event condition in Oracle Workflow doesn't open in accessibility mode. 
1.3.2 Meaningful Sequence(Level A) Supports

The product was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence
1.3.3 Sensory Characteristics(Level A) Supports

The product was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
  • Instructions provided which refer to graphics include a reference to the text alternative of the graphic
1.3.4 Orientation (Level AA) Supports

The product was tested for :

  • Text is displayed in both device orientations without loss of functionality or visibility of the text.
  • A fixed display orientation is required for essential functionality.
1.3.5 Identify Input Purpose (Level AA) Not Applicable

The product was tested for :

  • There are no text fields that collect information about the user.
1.4.1 Use of Color(Level A) Supports

The product was tested for:

  • Information is not conveyed using color
1.4.2 Audio Control(Level A) Not Applicable

The product was tested for:

  • No automatically playing audio is used
1.4.3 Contrast (Minimum) (Level AA) Supports

The product was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • All other text and images of text have a contrast ratio of at least 4.5:1
1.4.4 Resize text(Level AA) Supports

The product was tested for:

  • Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA) Supports

The product was tested for:

  • Images of text are not used

1.4.10 Reflow (Level AA)

Not Supported

The product was tested for:

  • Text information reflows so that only one direction of scrolling is required while at 400% zoom.

Here is the list of exceptions:

  • Bug 31089292  - When UIs are zoomed to 400%, you need both scroll bars to view/navigate the complete UI
1.4.11 Non-text Contrast (Level AA) Supports

The product was tested for:

  • Non-text items have a contrast ratio of at least 3:1
1.4.12 Text Spacing (Level AA) Supports

The product was tested for:

  • When the following attributes and no others are modified there is no loss in functionality or content:
    • Line height (line spacing) to at least 1.5 times the font size
    • Spacing following paragraphs to at least 2 times the font size
    • Letter spacing (tracking) to at least 0.12 times the font size
    • Word spacing to at least 0.16 times the font size
1.4.13 Content on Hover or Focus (Level AA) Supports

The product was tested for :

  • Dismissable -The content can be dismissed without moving the pointer or keyboard focus
  • Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing
  • Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.

2.1.1 Keyboard(Level A)

Partially Supports

The product was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes

Here is the list of exceptions:

  • Bug 27802803 - The click-to-edit feature for in-line editing in tables is not available to keyboard users. Keyboard users can edit the data in each row through the drill down link.
  • Bug 28468565 - Unable to use contextual actions using keyboard shortcuts. As a result, the end users cannot perform the generate events action using keyboard shortcuts.
  • Bug 30112586 - Unable to use shortcut keys for the Next / Back / Cancel buttons.
2.1.2 No Keyboard Trap (Level A) Supports

The product was tested for:

  • Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.1.4 Character Key Shortcuts (Level A) Supports

The product was tested for :

  • Single character keyboard shortcuts are only active when that component has focus.
2.2.1 Timing Adjustable(Level A) Not Applicable

The product was tested for:

  • Time limits are not used
2.2.2 Pause, Stop, Hide (Level A) Not Applicable

The product was tested for:

  • There is no moving, blinking or scrolling content
2.3.1 Three Flashes or Below Threshold(Level A) Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A) Supports

The product was tested for:

  • A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page.
  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links
  • WAI-ARIA Landmark elements are used outside of repetitive navigation links
2.4.2 Page Titled(Level A) Supports

The product was tested for:

  • Pages have a meaningful title specified in the TITLE element

2.4.3 Focus Order(Level A)

Partially Supports

The product was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence

Exception:

  • Bug 33176305 - In the select dialog pop-up, after selecting a row in the search and select table, unable to get cursor focus on the Ok button.
  • Bug 31401258 - Open Custom object workarea details page for any record, dynamic choice list and fthe  search field doesn't get focus
2.4.4 Link Purpose (In Context)(Level A) Partially Supports

The product was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose

Exception:

  • Bug 30455111 - Actions or Links title in Actions and Links node in the object navigator doesn't have alternate text
2.4.5 Multiple Ways(Level AA) Supports

The product was tested for:

  • Pages are in a site table of contents (Navigator)
  • Pages can be found using the provided "search" function
2.4.6 Headings and Labels(Level AA) Supports

The product was tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA) Supports

The product was tested for:

  • Visual indication of the location of the focus
2.5.1 Pointer Gestures (Level A) Not Applicable

The product was tested for :

  • There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A) Not Applicable

The product was tested for :

  • There are no single pointer operations
2.5.3 Label in Name (Level A) Supports

The product has been tested for :

  • User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A) Not Applicable

The product was tested for :

  • There are no functions that require motion of the device.

2.5.7 Dragging Movements (Level AA)

Supports

The product was tested for:

  •    Interactive targets take up at least 24×24 CSS pixels of space, including white space around the target, and the space is not shared with another target.

2.5.8 Target Size (Minimum) (Level AA)

Supports

The product was tested for:

  • Interactive targets take up at least 24×24 CSS pixels of space, including white space around the target, and the space is not shared with another target.
3.1.1 Language of Page(Level A) Supports

The product was tested for:

  • Properly set lang attribute for each page
3.1.2 Language of Parts(Level AA) Supports

The product was tested for:

  • Proper use of lang attribute for text passages that are in a different language than that of the page
3.2.1 On Focus(Level A) Supports

The product was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.2 On Input(Level A) Supports

The product was tested for:

  • Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.3 Consistent Navigation(Level AA) Supports

The product was tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time
3.2.4 Consistent Identification(Level AA) Supports

The product was tested for:

  • Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A) Partially Supports

The product was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred

Exception

  • Bug 31495695 - During create new method name action page, screen reader not reading error message popup when groovy script not provided
3.3.2 Labels or Instructions (Level A) Supports

The product was tested for:

  • Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA) Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA) Supports

The product was tested for:

  • Submissions can be reversed by the user
  • Data is checked for input errors with an opportunity for the user to correct them
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized

4.1.1 Parsing(Level A)

Not Applicable

The product was tested for:

  • Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs
  • Pages validate to the HTML specification
4.1.2 Name, Role, Value (Level A) Supports

The product was tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
  • Custom controls have appropriate roles specified using the role attribute
  • Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes
  • Custom controls have a meaningful programmatically exposed name
  • Frames have a meaningful title specified in the title attribute

4.1.3 Status Messages (Level AA)

Supports

The product was tested for:

  • Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

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2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without Vision Not Applicable The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision Not Applicable The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color Not Applicable The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing Not Applicable The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing Not Applicable The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech Not Applicable The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation Not Applicable The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength Not Applicable The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities Not Applicable The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA Supports See the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive Technology Heading cell - no response required Heading cell - no response required
502.2.1 User Control of Accessibility Features Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features Not Applicable The product is designed to be isolated from the underlying platform.
 502.3 Accessibility Services Heading cell - no response required Heading cell - no response required
502.3.1 Object Information Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification Not Applicable The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features Not Applicable The product is not a platform or does not have access to platform accessibility features.
 503 Applications Heading cell - no response required Heading cell - no response required
503.2 User Preferences Not Applicable The product is designed to be isolated from the underlying platform.
503.3 Alternative User Interfaces Not Applicable The product does not have assistive technology features.
 503.4 User Controls for Captions and Audio Description Heading cell - no response required Heading cell - no response required
503.4.1 Caption Controls Supports

The video output is in YouTube which has:

  • user controls for the selection of captions are provided at the same menu level as the user controls for volume or program selection
503.4.2 Audio Description Controls Supports

The video output is in YouTube which has:

  • user controls for the selection of audio description are provided at the same menu level as the user controls for volume or program selection
 504 Authoring Tools Heading cell - no response required Heading cell - no response required
504.2 Content Creation or Editing Supports

See the responses in the WCAG 2.0 section of this report.

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion Not Applicable

The product does not perform format conversions.

504.2.2 PDF Export Not Applicable

Product does not export PDF

504.3 Prompts Not Applicable

The product does not perform prompts to authors to create accessible content or accessible file formats

504.4 Templates Supports

The product was tested for:

  • Templates are provided that allow content creation that conforms to WCAG 2.0 AA

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support Documentation Heading cell - no response required Heading cell - no response required
602.2 Accessibility and Compatibility Features Supports

The product documentation describes :

  • accessibility modes, either at installation or runtime
  • special keystrokes needed to operate controls
  • workarounds

Accessibility-related documentation can be found in the Accessibility Chapter of Oracle Applications Cloud Using Common Features.

602.3 Scope - Incorporation of WCAG 2.0 AA Supports See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation Not Applicable

Product documentation is in electronic format.

 603 Support Services Heading cell - no response required Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features Supports Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs Supports Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.