Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Retail Xstore Mobile Point of Service 18.0 (Updated)

Product Description:

Oracle Retail Xstore Mobile is part of the Oracle Retail Xstore Suite and is the mobile component of Oracle Retail Xstore Point of Service. It uses both Java and HTML (Mobile POS or Thin Client depending on deployment mode).

Keyboard accessibility is supported on the thin client installation.

Screen reader accessibility, using gestures, is supported on the iOS installation.

Date:

13-Dec-2018

Archive Note:

This VPAT applies to only version 18.0. It does not apply to any versions of Oracle Retail Xstore Mobile Point of Service after this. This VPAT has been superseded by Oracle Retail Xstore Mobile Point of Service 20.0.

Contact Information:

accessible_ww@oracle.com

Notes:

Training materials from the Oracle University, Retail Learning Subscription (OU/RLS), the Xstore installer and any related PDF documentation are excluded from this VPAT.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.1	Level A - Yes Level AA - Yes Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Partially Supports	The product was tested for: Images that are decorative are marked with “setIsAccessibilityElement:NO” Controls have an associated name CAPTCHAs are not used Images that convey information have meaningful alternative text using the UIAccessibility Label attribute and are marked with the Image trait Exception: Bug ID 29028892 Alt text need for loyalty badge image in Customer Maintenance
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Supports	The product was tested for: User interface component labels are associated with the fields they are labeling through use of the label's text as the *Label* trait of the labeled field Headings are marked as such using the *Heading* trait Tables are contained in a Table component
1.3.2 Meaningful Sequence(Level A)	Supports	The product was tested for: The VoiceOver reading/presentation sequence matches the logical reading sequence
1.3.3 Sensory Characteristics(Level A)	Not Applicable	There are no indications or UI components that rely solely on sensory characteristics.
1.3.4 Orientation (Level AA)	Not Supported	This product has not yet been evaluated for this criteria
1.3.5 Identify Input Purpose (Level AA)	Not Supported	This product has not yet been evaluated for this criteria
1.4.1 Use of Color(Level A)	Supports	The product was tested for: Information conveyed by color is available in alternative formats, such as shape, text, font weight
1.4.2 Audio Control(Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Partially Supports	The product was tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 All other text and images of text have a contrast ratio of at least 4.5:1 Exceptions: Bug ID 28996920 Some of the screens fail contrast minimum, such as, Customer Maintenance and data displayed in Order Info tab (when setting up a new order in Sales mode)
1.4.4 Resize text(Level AA)	Supports	The product was tested for: Text can be resized up to 200% without loss of content or functionality using the iOS Zoom feature (Mobile POS iOS)
1.4.5 Images of Text(Level AA)	Not Applicable	Images of text are not used in the application.
1.4.10 Reflow (Level AA)	Not Supported	This product has not yet been evaluated for this criteria
1.4.11 Non-text Contrast (Level AA)	Not Supported	This product has not yet been evaluated for this criteria
1.4.12 Text Spacing (Level AA)	Not Supported	This product has not yet been evaluated for this criteria
1.4.13 Content on Hover or Focus (Level AA)	Not Supported	This product has not yet been evaluated for this criteria
2.1.1 Keyboard(Level A)	Supports	The product was tested for (Thin Client): Ability to perform function from the keyboard only Logical movement of focus through the controls Proper operation of unique keystrokes, including those listed in the product documentation
2.1.2 No Keyboard Trap (Level A)	Supports	The product was tested for: Movement of focus through controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control (Thin Client) and using the built-in VoiceOver (Mobile POS iOS)
2.1.4 Character Key Shortcuts (Level A)	Not Supported	This product has not yet been evaluated for this criteria
2.2.1 Timing Adjustable(Level A)	Supports	The product was tested for: Session timeout can be configured in \xstore-mobile\mobile\webapps\xstoremgwt.war\WEB-INF\web.xml
2.2.2 Pause, Stop, Hide (Level A)	Not Applicable	There is no moving, blinking or scrolling of information that lasts more than five seconds.
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	The product was tested for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)	Supports	Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.
2.4.2 Page Titled(Level A)	Supports	The product was tested for: The name of the software application is meaningful
2.4.3 Focus Order(Level A)	Supports	The product was tested for: Logical movement through focusable fields using a keyboard (Thin Client) Logical movement through focusable fields using voice over gestures (Mobile POS iOS)
2.4.4 Link Purpose (In Context)(Level A)	Not Applicable	There are no links in the application.
2.4.5 Multiple Ways(Level AA)	Supports	Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.
2.4.6 Headings and Labels(Level AA)	Supports	The product was tested for: Headers describe the purpose of the content below them Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA)	Partially Supports	This product was tested for: Visual indication of the location of the focus using keyboard (Thin Client) and VoiceOver (Mobile POS iOS) Exceptions: Bug ID 28748092 Focus not visible on some search fields in Item Lookup (Department, Sub Department, Class Sub Class) Bug ID 28787769 Focus not visible on fields in Add Task under Associate menu option Bug ID 29006288 On pop ups in which the keyboard automatically appears when entering data, the keyboard displays on top of some fields in the pop up. This prevents some fields/ buttons from being accessed without having to first close the keyboard Bug ID 29024330 Focus outline indicator inconsistent in iOS 12.1
2.5.1 Pointer Gestures (Level A)	Not Supported	This product has not yet been evaluated for this criteria
2.5.2 Pointer Cancellation (Level A)	Not Supported	This product has not yet been evaluated for this criteria
2.5.3 Label in Name (Level A)	Not Supported	This product has not yet been evaluated for this criteria
2.5.4 Motion Actuation (Level A)	Not Supported	This product has not yet been evaluated for this criteria
3.1.1 Language of Page(Level A)	Supports	The product was tested for: Application is in the locale/language of the underlying platform
3.1.2 Language of Parts(Level AA)	Not Applicable	There are no text passages that are in a different language than that of the page.
3.2.1 On Focus(Level A)	Supports	The product was tested for: When an element receives focus, it does not result in a substantial change to the user interface of the software (Thin Client)
3.2.2 On Input(Level A)	Supports	The product was tested for: Changes in the value of user interface components does not result in substantial change to the page
3.2.3 Consistent Navigation(Level AA)	Supports	Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.
3.2.4 Consistent Identification(Level AA)	Supports	The product was tested for: Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A)	Supports	The product was tested for: When input errors are detected, the error is described to the user in text and the field(s) in the error are identified
3.3.2 Labels or Instructions (Level A)	Partially Supports	The product was tested for: Labels or instructions are provided when the product requires user input Exception: Bug ID 29017696 Fields in Configuration screen need labels
3.3.3 Error Suggestion (Level AA)	Supports	The product was tested for: Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	The product was tested for: Submissions can be reversed by the user Data is checked for input errors with an opportunity for the user to correct them Data can be reviewed, corrected, and confirmed by the user before they are finalized
4.1.1 Parsing(Level A)	Supports	The product was tested for: Markup elements have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs Markup content validate to the appropriate markup specification(s)
4.1.2 Name, Role, Value (Level A)	Supports	The product was tested for: User interface components have a programmatically associated name and role using the UIAccessibility Label property and appropriate Attributes State information, properties, and values are programmatically exposed for user interface components using the appropriate part of the UIAccessibility API
4.1.3 Status Messages (Level AA)	Not Supported	This product has not yet been evaluated for this criteria

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Supports	This product was tested for: Does not disrupt platform accessibility features such as Sticky Keys, High Contrast and Large Fonts
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Not Supported	This is not supported in Xstore mobile, as the end user is not allowed to make platform setting changes, due to security restrictions. The Xstore mobile application, when launched, takes up the entire screen and the user is not given access to platform settings.
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Not Applicable	The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product is not an authoring tool.
504.2.2 PDF Export	Not Applicable	The product is not an authoring tool.
504.3 Prompts	Not Applicable	The product is not an authoring tool.
504.4 Templates	Not Applicable	The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	The specific controls for accessibility can be found in the Xstore Implementation and Security Guide.
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	Support documentation is provided in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.