Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Retail EFTLink 18.0 (Updated)

Product Description:

EFTLink is a router and protocol converter that presents a standard interface to the payment client (typically a POS system) and links to any card readers or authorization systems in use at the retailer. The interface with the authorization system is separate from POS, removing any impact of country-specific or server-specific requirements from itself.

EFTLink comes in 2 parts:

The EFTLink Framework
EFTLink Cores

The EFT Link framework provides a system independent execution environment (a framework) for a targeted EFT Solution. The EFTLink Core for a specific terminal or payment system is implemented as a plug-in module that runs within the framework.

EFTLink is installed as an operating system service.

When EFTLink is running it does not have a user interface that a user can interact with.

Date:

12-Dec-2018

Archive Note:

This VPAT applies to only version 18.0. It does not apply to any versions of Oracle Retail EFTLink after this. This VPAT has been superseded by Oracle Retail EFTLink 20.0.

Contact Information:

accessible_ww@oracle.com

Notes:

Training materials from the Oracle University, Retail Learning Subscription (OU/RLS), the EFTLink installer and any related PDF documentation are excluded from this VPAT.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.1	Level A - Yes Level AA - Yes Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Supports	The product documentation was validated for: Images that convey information or meaningful alternative text using ALT. Lists are coded as lists. CAPTCHAs are not used.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Supports	The product documentation was validated for: Style sheets used only to change the layout and presentation of the screen. Headings are encoded with HTML heading tags. Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate Layout tables use appropriate markup.
1.3.2 Meaningful Sequence(Level A)	Supports	The product documentation was tested for: The sequence of elements in the DOM matches a logical reading sequence.
1.3.3 Sensory Characteristics(Level A)	Supports	The product documentation was validated for: Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound.
1.3.4 Orientation (Level AA)	Not Supported	This product has not yet been evaluated for this criteria
1.3.5 Identify Input Purpose (Level AA)	Not Supported	This product has not yet been evaluated for this criteria
1.4.1 Use of Color(Level A)	Supports	The product documentation was validated for: Information is not conveyed using color.
1.4.2 Audio Control(Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Supports	The product was tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 All other text and images of text have a contrast ratio of at least 4.5:1
1.4.4 Resize text(Level AA)	Supports	The product documentation was validated for: Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA)	Supports	The product documentation was validated for : Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential
1.4.10 Reflow (Level AA)	Not Supported	This product has not yet been evaluated for this criteria
1.4.11 Non-text Contrast (Level AA)	Not Supported	This product has not yet been evaluated for this criteria
1.4.12 Text Spacing (Level AA)	Not Supported	This product has not yet been evaluated for this criteria
1.4.13 Content on Hover or Focus (Level AA)	Not Supported	This product has not yet been evaluated for this criteria
2.1.1 Keyboard(Level A)	Supports	The product documentation was validated for: Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes Logical movement of focus through the controls. Proper operation of unique keystrokes and access keys. The ability to use the product documentation with OS keyboard aids.
2.1.2 No Keyboard Trap (Level A)	Supports	The product documentation was validated for: Movement of focus through controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.
2.1.4 Character Key Shortcuts (Level A)	Not Supported	This product has not yet been evaluated for this criteria
2.2.1 Timing Adjustable(Level A)	Not Applicable	Time limits are not used.
2.2.2 Pause, Stop, Hide (Level A)	Not Applicable	There is no moving, blinking or scrolling content.
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	The product documentation was validated for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)	Supports	The product documentation was validated for: A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page. Structure and hierarchy are marked up with Header elements outside of repetitive navigation links.
2.4.2 Page Titled(Level A)	Supports	The product documentation was validated for: Pages have a meaningful title specified in the TITLE element.
2.4.3 Focus Order(Level A)	Supports	The product documentation was validated for: Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence.
2.4.4 Link Purpose (In Context)(Level A)	Supports	The product documentation was validated for: The text of links and their surrounding paragraph, list, table cell (with marked up table headers) is sufficient to describe their purpose.
2.4.5 Multiple Ways(Level AA)	Supports	The product documentation was validated for: Pages are in a site table of contents Pages are fully inter-linked Page contains navigation controls
2.4.6 Headings and Labels(Level AA)	Supports	The product documentation was validated for: Headers describe the topic or purpose of the content below them Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA)	Supports	The product documentation was validated for: Visual indication of the location of the focus.
2.5.1 Pointer Gestures (Level A)	Not Supported	This product has not yet been evaluated for this criteria
2.5.2 Pointer Cancellation (Level A)	Not Supported	This product has not yet been evaluated for this criteria
2.5.3 Label in Name (Level A)	Not Supported	This product has not yet been evaluated for this criteria
2.5.4 Motion Actuation (Level A)	Not Supported	This product has not yet been evaluated for this criteria
3.1.1 Language of Page(Level A)	Supports	The product documentation was validated for: Properly set lang attribute for pages.
3.1.2 Language of Parts(Level AA)	Not Applicable	A single language is used across in any given document.
3.2.1 On Focus(Level A)	Supports	The product documentation was validated for: When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.2 On Input(Level A)	Not Applicable	User interface components are not used.
3.2.3 Consistent Navigation(Level AA)	Supports	The product documentation was validated for: Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order.
3.2.4 Consistent Identification(Level AA)	Supports	The product documentation was validated for: Images and controls are used and identified consistently throughout the product documentation.
3.3.1 Error Identification(Level A)	Supports	The product documentation was validated for: When input errors are detected, they are described to the user in text, including identifying the item where the error occurred.
3.3.2 Labels or Instructions (Level A)	Supports	The product documentation was validated for: Labels or instructions are provided when the product documentation requires user input.
3.3.3 Error Suggestion (Level AA)	Not Applicable	The documentation was tested for: Content does not require user input
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Not Applicable	The product documentation does not allow for changes to data.
4.1.1 Parsing(Level A)	Supports	The product documentation was validated for : Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs
4.1.2 Name, Role, Value (Level A)	Supports	The product documentation was validated for: HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc
4.1.3 Status Messages (Level AA)	Not Supported	This product has not yet been evaluated for this criteria

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Supports	The product was tested for: Does not disrupt platform accessibility features such as Sticky Keys, High Contrast and Large Fonts
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Supports	The product was tested for: Responds to platform settings for color, contrast, font type, font size, and focus cursor
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Not Applicable	The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product is not an authoring tool.
504.2.2 PDF Export	Not Applicable	The product is not an authoring tool.
504.3 Prompts	Not Applicable	The product is not an authoring tool.
504.4 Templates	Not Applicable	The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Not Applicable	There is no user interface, therefore there is no documentation about the accessibility features of the product.
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	The documentation is available in electronic formats only.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.