Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Utilities Product Documentation 2020.1

Product Description:

Documentation for Oracle Utilities products, including Installation Guides, Quick Install Guides, Release Notes, DBA Guides, User Guides, Security Guides, Administration Guides, Implementation Guides, Configuration Guides, User Manuals and Reference Guides, etc.

Date:

01-Nov-2020

Archive Note:

This VPAT applies to only version 2020.1. It does not apply to any versions of Oracle Utilities Product Documentation after this. This VPAT has been superseded by Oracle Energy and Water Product Documentation 2023.1.

Contact Information:

accessible_ww@oracle.com

Notes:

Documents in PDF format are excluded from this VPAT

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports

The product documentation was tested for:

Controls, Input: 

  • Images that convey information have meaningful alternative text using ALT.
  • Images that are decorative are marked up using ALT=”” or CSS background images.
  • Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table).
  • Titles for Objects are provided.

The following features are not being used in the product documentation:

  • Time-Based Media
  • Test
  • Sensory
  • CAPTCHA
  • Decoration, Formatting, Invisible.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Partially Supports

The product documentation was tested for:

  • User interface component labels are associated with the fields they are labeling.
  • Headings are encoded with HTML heading tags.
  • List markup is used for marking up lists.
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate.
  • Data tables specify SUMMARY or CAPTION.
  • Layout tables use appropriate markup.
  • Groups of components are marked up with their description.
  • Style sheets are used only to change the layout and presentation on the screen.

Exceptions:

  • Bug 32052132 - The Oracle Help Technologies - Oracle Help for Web tool, used to deploy the pages for the product documentation for Oracle Utilities products, does not produce some row headers which may lead to incorrect interpretation by screen readers.  This bug has been raised to track the observed issue. 
1.3.2 Meaningful Sequence(Level A)Supports

The product documentation was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence.
1.3.3 Sensory Characteristics(Level A)Supports

The product documentation was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound.
1.3.4 Orientation (Level AA)Supports

The product documentation was tested for:

  • Text is displayed in both device orientations without loss of functionality or visibility of the text.
1.3.5 Identify Input Purpose (Level AA)Not Applicable

The product documentation was tested for:

  • There are no text fields that collect information about the user.
1.4.1 Use of Color(Level A)Supports

The product documentation was tested for:

  • Information is not conveyed using color.
1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Supports

The product documentation was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1.
  • Other text and images of text have a contrast ratio of at least 4.5:1.
1.4.4 Resize text(Level AA)Supports

The product documentation was tested for:

  • Text can be resized up to 200% without loss of content or functionality.

 

1.4.5 Images of Text(Level AA)Supports

The product documentation was tested for :

  • Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential.
1.4.10 Reflow (Level AA)Supports

The product documentation was tested for:

  • Text information reflows so that only one direction of scrolling is required while at 400% zoom.
1.4.11 Non-text Contrast (Level AA)Partially Supports

The product documentation was tested for:

  • Non-text items have a contrast ratio of at least 3:1.

Exception:

  • Bug 31583143 - The color contrast for the 'Go Back' and 'Up Arrow' icons / buttons against the background does not have a ratio of at least 3.1.
1.4.12 Text Spacing (Level AA)Supports

The product was tested for:

  • When the following attributes and no others are modified there is no loss in functionality or content:
    • Line height (line spacing) to 1.5 times the font size.
    • Spacing following paragraphs to 2 times the font size.
    • Letter spacing (tracking) to at 0.12 times the font size.
    • Word spacing to 0.16 times the font size.
1.4.13 Content on Hover or Focus (Level AA)Not Applicable

The product documentation was tested for:

  • There is no content that appears on hover or focus.
2.1.1 Keyboard(Level A)Supports

The product documentation was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes.
  • Proper operation of unique keystrokes and access keys, including those listed in the product documentation.
  • The ability to use the product documentation with OS keyboard aids.
2.1.2 No Keyboard Trap (Level A)Supports

The product documentation was tested for:

  • Movement of focus through controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.
2.1.4 Character Key Shortcuts (Level A)Not Applicable

The product documentation was tested for:

  • There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable(Level A)Not Applicable

The product documentation was tested for:

  • Time limits are not used.
2.2.2 Pause, Stop, Hide (Level A)Not Applicable

The product documentation was tested for:

  • There is no moving, blinking, scrolling or auto-updating content.
2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product documentation was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
2.4.1 Bypass Blocks(Level A)Supports

The product documentation was tested for:

  • A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page.
  • Structure and hierarchy are marked up with Header elements outside of repetitive navigation links.
2.4.2 Page Titled(Level A)Supports

The product documentation was tested for:

  • Pages have a meaningful title specified in the TITLE element.
2.4.3 Focus Order(Level A)Supports

The product documentation was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence.
2.4.4 Link Purpose (In Context)(Level A)Supports

The product documentation was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose.
2.4.5 Multiple Ways(Level AA)Supports

The product documentation was tested for:

  • Pages can be found using the provided "search" function.
  • Pages are in a site table of contents.
  • Pages are fully inter-linked to each other.
  • Page contains controls that enable reaching all pages.
2.4.6 Headings and Labels(Level AA)Supports

The product documentation was tested for:

  • Headers describe the topic or purpose of the content below them.
  • Labels describe the purpose of the associated field.
2.4.7 Focus Visible(Level AA)Partially Supports

The product documentation was tested for:

  • Visual indication of the location of the focus.

Exception:

  • Bug 32089128 - Using the keyboard, a user is not able to tab to the 'Questions? Comments?' text in the footer section of the online help.  This bug has been raised to track the observed issue, which is caused by the Oracle Help Technologies - Oracle Help for Web tool that is used to deploy the pages for the product documentation for Oracle Utilities products. 
2.5.1 Pointer Gestures (Level A)Not Applicable

The product documenation was tested for:

  • There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)Not Applicable

The product documentation was tested for:

  • There are no single pointer operations.
2.5.3 Label in Name (Level A)Not Applicable

The product documentation was tested for:

  • There are no user interface components labeled with text or images of text.
2.5.4 Motion Actuation (Level A)Not Applicable

The product documentation was tested for:

  • There are no functions that require motion of the device.
3.1.1 Language of Page(Level A)Supports

The product documentation was tested for:

  • Properly set lang attribute for pages.
3.1.2 Language of Parts(Level AA)Not Applicable

The product documentation was tested for:

  • There are no passages or phrases in a different language than the language of the page.
3.2.1 On Focus(Level A)Supports

The product documentation was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.2 On Input(Level A)Not Applicable

The product documentation was tested for:

  • The product documentation does not allow user interface component settings to be changed.
3.2.3 Consistent Navigation(Level AA)Supports

The product documentation was tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time.

 

3.2.4 Consistent Identification(Level AA)Supports

The product documentation was tested for:

  • Images and controls are used and identified consistently throughout the product documentation.
3.3.1 Error Identification(Level A)Not Applicable

The product documentation was tested for:

  • The product documentation does not allow information to be entered by a user.
3.3.2 Labels or Instructions (Level A)Not Applicable

The product documentation was tested for:

  • The product documentation does not allow information to be entered by a user.
3.3.3 Error Suggestion (Level AA)Not Applicable

The product documentation was tested for:

  • The product documentation does not allow information to be entered by a user.
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Not Applicable

The product documentation was tested for:

  • The product documentation does not allow for changes to data.
4.1.1 Parsing(Level A)Supports

The product documentation was tested for :

  • Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs.
4.1.2 Name, Role, Value (Level A)Supports

The product documentation was tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
4.1.3 Status Messages (Level AA)Not Applicable

The product documentation was tested for:

  • There are no status messages.

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2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesNot Applicable

The product documentation uses standard web browsing techniques and does not contain accessibility or compatibility features.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

The product documentation is provided in electronic format.

 

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.