Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Banking Enterprise Default Management (OBEDM) 2.12.0.0.0

Product Description:

Oracle Banking Enterprise Default Management is an innovative solution designed to assist financial institutions with managing the repayment of their consumer loan portfolios. The solution enables financial institutions in identification of delinquent accounts, accurate tracking and monitoring of delinquent accounts with high standards of efficiency. It primarily comprises of Collections and Recovery modules.

Banking Enterprise Collection solution covers the delinquent life-cycle of a consumer loan starting from the identification of the symptoms of delinquency to actually tracking delinquency and impairment. It creates strategies in a befitting manner to achieve time and cost efficiency in collection activities.

Banking Enterprise Recovery solution covers the post charge-off lifecycle of the delinquent account. Over and above the foundation capabilities of collections such as rule-based segmentation, work allocation it covers the recovery management of the charged-off account.

The user interface has been built using Oracle Application Development Framework (ADF). ADFs rich component set allows focus on using the components instead of building them.

Date:

08-Mar-2021

Contact Information:

accessible_ww@oracle.com

Dependent Products

This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.1	Level A - Yes Level AA - Yes Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Supports	The product was tested for: Images that convey information have meaningful alternative text using ALT / LONGDESC / SHORTDESC Images that are decorative are marked up using ALT=”” or CSS background images Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table) Controls have an associated name Text summary or alternative is provided for time-based media Client-side image maps specify the ALT attribute on each AREA element. Non-text characters are not used or have meaningful alternative text CAPTCHAs are not used
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Partially Supports	The product was tested for: User interface component labels are associated with the fields they are labeling Headings are encoded with HTML heading tags List markup is used for marking up lists Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate Data tables specify SUMMARY Layout tables use appropriate markup Groups of components are marked up with their description Style sheets are used only to change the layout and presentation on the screen Screen reader reads footer as separate table on Collection and Recovery screens. This issue is tracked with Bug #27815262.
1.3.2 Meaningful Sequence(Level A)	Supports	The product was tested for: The sequence of elements in the DOM matches a logical reading sequence
1.3.3 Sensory Characteristics(Level A)	Supports	The product was tested for: Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
1.3.4 Orientation (Level AA)	Supports	This product was tested for Text is displayed in both device orientations without loss of functionality or visibility of the text
1.3.5 Identify Input Purpose (Level AA)	Supports	This product was tested for Text fields which collect information about the user contain the appropriate autocomplete content attribute
1.4.1 Use of Color(Level A)	Supports	The product was tested for: Where applicable, title attribute that convey the contextual meaning is used along with color cues
1.4.2 Audio Control(Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Supports	The product was tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 Other text and images of text have a contrast ratio of at least 4.5:1
1.4.4 Resize text(Level AA)	Supports	The product was tested for: Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA)	Supports	The product was tested for: Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential
1.4.10 Reflow (Level AA)	Partially Supports	This product was tested for: Text information reflows so that only one direction of scrolling is required while at 400% zoom Exceptions: Collections & Recovery screens do not reflow at 400% zoom. This issue is tracked with Bug #32117662
1.4.11 Non-text Contrast (Level AA)	Supports	This product was tested for Non-text items have contrast ratio of at least 3:1
1.4.12 Text Spacing (Level AA)	Partially Supports	The product was tested for: When the following attributes and no others are modified there is no loss in functionality or content: Line height (line spacing) to at least 1.5 times the font size Spacing following paragraphs to at least 2 times the font size Letter spacing (tracking) to at least 0.12 times the font size Word spacing to at least 0.16 times the font size Exceptions: Dashboard graphs legend text truncates on text spacing. This issue is tracked with Bug #32117879
1.4.13 Content on Hover or Focus (Level AA)	Supports	The product was tested for: Dismissable - The content can be dismissed without moving the pointer or keyboard focus Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing Persistent - The addiitonal content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid
2.1.1 Keyboard(Level A)	Supports	The product was tested for: Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes Proper operation of unique keystrokes and access keys, including those listed in the product documentation The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys
2.1.2 No Keyboard Trap (Level A)	Supports	The product was tested for: Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.1.4 Character Key Shortcuts (Level A)	Not Applicable	The product was tested for: There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable(Level A)	Supports	The product was tested for: Product provides option to extend the session with following text after a period of application inactivity. “This page will expire unless a response is received within 2 minutes. Click OK to prevent expiration.” End of Day Batch Screen (EOD10) gets auto refreshed based on the option selected in the screen for "Polling Interval" currently available options are - "Disable", "2 Minutes", "3 Minutes" and "5 Minutes"
2.2.2 Pause, Stop, Hide (Level A)	Not Applicable	The product was tested for: There is no moving, blinking or scrolling content
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	The product was tested for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)	Supports	The product was tested for: A ‘Fast Path’ link is provided to skip repetitive navigation links at the top of the page. Structure and hierarchy is marked up with Header elements.
2.4.2 Page Titled(Level A)	Supports	The product was tested for: Pages have a meaningful title specified in the TITLE element
2.4.3 Focus Order(Level A)	Partially Supports	The product was tested for: Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence Exceptions: Once Information dialog is closed it does not reset focus back to exact element from which Information dialog is opened. This issue is tracked with Bug #28777977.
2.4.4 Link Purpose (In Context)(Level A)	Supports	The product was tested for: The text of links and their surrounding paragraph, list, table cell (with marked up table headers), or preceding heading is sufficient to describe their purpose
2.4.5 Multiple Ways(Level AA)	Supports	The product was tested for: Pages can be found using the provided search function Page contains controls that enable reaching all relevant pages
2.4.6 Headings and Labels(Level AA)	Supports	The product was tested for: Headers describe the topic or purpose of the content below them Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA)	Supports	The product was tested for: Visual indication of the location of the focus
2.5.1 Pointer Gestures (Level A)	Not Applicable	The product was tested for: There are no multipoint or path-based gestures.
2.5.2 Pointer Cancellation (Level A)	Supports	This product was tested for When an operation uses a single pointer, the down-event of the pointer is not used to execute any part of the function
2.5.3 Label in Name (Level A)	Supports	The product has been tested for: User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)	Not Applicable	The product was tested for: There are no functions that require motion of the device.
3.1.1 Language of Page(Level A)	Supports	The product was tested for: Properly set lang attribute for each page
3.1.2 Language of Parts(Level AA)	Supports	The product was tested for: Proper use of lang attribute for text passages that are in a different language than that of the page.
3.2.1 On Focus(Level A)	Supports	The product was tested for: When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.2 On Input(Level A)	Supports	The product was tested for : Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window In circumstances where changing the value of the components causes a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window, warning is given prior to the user interacting with those user-interface components
3.2.3 Consistent Navigation(Level AA)	Supports	The product was tested for: Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time
3.2.4 Consistent Identification(Level AA)	Supports	The product was tested for: Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A)	Supports	The product was tested for: When input errors are detected, they are described to the user in text, including identifying the item where the error occurred
3.3.2 Labels or Instructions (Level A)	Supports	The product was tested for: Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA)	Supports	The product was tested for: Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	The product was tested for: Submissions can be reversed by the user Data is checked for input errors with an opportunity for the user to correct them Data can be reviewed, corrected, and confirmed by the user before they are finalized.
4.1.1 Parsing(Level A)	Supports	The product was tested for: Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs
4.1.2 Name, Role, Value (Level A)	Supports	The product was tested for: HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc. Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’. Custom controls have appropriate roles specified using the role attribute Custom controls have appropriate state and property information conveyed using relevant HTML attributes Custom controls have a meaningful programatically exposed name. Frames have a meaningful title specified in the title attribute
4.1.3 Status Messages (Level AA)	Supports	This product was tested for: Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Not Applicable	The product is designed to be isolated from the underlying platform.
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Not Applicable	The product is designed to be isolated from the underlying platform.
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Supports	Product has authoring tool features. See the responses in the WCAG 2.0 section of this report.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	There are no file conversions in product.
504.2.2 PDF Export	Partially Supports	The product was tested for: Tagged PDF generation Conformance of PDF 1.7 output to ANSI/AIIM/ISO 14289-1:2016 (PDF/UA-1) Exceptions: Support of ISO 14289-1:2016 (PDF/UA-1) output not available. This issue is tracked with Bug #29780803. Collections & Recovery letters title and logo text is not correctly read by screen reader. This issue is tracked with Bug #32117853.
504.3 Prompts	Not Supported	Authoring tool does not prompt authors to create accessible content. ADF Rich text editor component does not prompt authors to create accessible content. This issue is tracked with Bug #31052616.
504.4 Templates	Supports	The product was tested for: Templates are provided that allow content creation that conforms to WCAG 2.0 AA.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	The product documentation describes: accessibility support for users. special keystrokes needed to operate controls. Accessibility related documentation can be found in the topic titled "Accessibility" by either clicking Accessibility link on the product Help's Home Page or by clicking the Introduction link and then clicking the Accessibility link in the product Help menu.
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	Product documentation is in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.