Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Hospitality Integration Platform 22.2

Product Description:

Oracle Hospitality Integration Platform (OHIP) 22.2 is a cloud product which provides access to REST APIs, from other Hospitality cloud products, to partners and customers. OHIP 22.2 also consists of a development portal (UI framework) which enables partners/customers to manage their own on-boarding and subscription managements.

OHIP package also contains a GraphiQL HTML file that can be opened to connect to the GraphQL Instance for events consumption.

Date:

20-Apr-2022

Contact Information:

accessible_ww@oracle.com

Notes:

This VPAT does not cover the following product areas:

Embedded APIARY documentation that is displayed in the developer portal. APIARY is an interactive documentation tool.

Dependent Products

This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Oracle JavaScript Extension Toolkit (JET) 9.0.0

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.1	Level A - Yes Level AA - Yes Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Partially Supports	The product was tested for: Images that convey information have meaningful alternative text using ALT Controls have an associated name CAPTCHAs are not used Exceptions: BUG 33495334 - Analytics page graph does not have alt text (long description) BUG 34012438 - On Analytics page info icon link is missing title attribute or aria-label BUG 34012511 - On Analytics page, info icon upon hover 'see here' link does not provide Link purpose (in context) The documentation was tested for: Images that convey information have meaningful alternative text using ALT Images that are decorative are marked up using ALT=”” or CSS background images Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table) Titles for Objects and Applets are provided Non-text characters are not used or have meaningful alternative text CAPTCHAs are not used
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Partially Supports	The product was tested for: User interface component labels are associated with the fields they are labeling. Headings are encoded with HTML heading tags. Exceptions: BUG 33493474 - Application Details & Contact Details should be Heading Level 2 BUG 34012961 - On Environment page, Add Environment header should be Level 1 BUG 34014249 - On APIs page Headers should not skip header levels The documentation was tested for: User interface component labels are associated with the fields they are labeling Headings are encoded with HTML heading tags List markup is used for marking up lists Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate Data tables specify SUMMARY or CAPTION Layout tables use appropriate markup Groups of components are marked up with their description Style sheets are used only to change the layout and presentation on the screen
1.3.2 Meaningful Sequence(Level A)	Supports	The product was tested for: The sequence of elements in the DOM matches a logical reading sequence The documentation was tested for: HTML markup and coding of text that provides a correct and logical reading sequence.
1.3.3 Sensory Characteristics(Level A)	Supports	The product was tested for: Instructions provided which refer to graphics included a reference to the text alternative of the graphic The documentation was tested for: Instructions provided do not refer to things only based on their sensory characteristics, such as shape, size, visual location, orientation, color, or sound
1.3.4 Orientation (Level AA)	Partially Supports	The product was tested for: Text is displayed in both device orientations without loss of functionality or visibility of the text. The documentation was tested for: Text is displayed in both device orientations without loss of functionality or visibility of the text. Exception: BUG 34014276 - On API details page when webpage is flipped from Portrait to landscape the Table does not expand to fit the screen
1.3.5 Identify Input Purpose (Level AA)	Supports	The product was tested for: Text fields which collect information about the user contain the appropriate autocomplete content attribute. The documentation was tested for: There are no text fields that collect information about the user.
1.4.1 Use of Color(Level A)	Supports	The product was tested for: Information conveyed by color is available in alternative formats, such as shape, text, font weight The documentation was tested for: Information conveyed by color has a contrast ratio of at least 3:1
1.4.2 Audio Control(Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Partially Supports	The product and documentation was tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 Other text and images of text have a contrast ratio of at least 4.5:1 Exceptions: BUG 34012722 - 'Streaming Enabled' badge fails color contrast ratio thresholds BUG 34013784 - On APIs page v1 & v0 badges have insufficient color contrast
1.4.4 Resize text(Level AA)	Supports	The product and documentation was tested for: Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA)	Supports	The product was tested for: Images of text are only used when the technology can't create the desired visual presentation or the particular image is essential The documentation was tested for: Images of text are only used when the technology can't create the desired visual presentation
1.4.10 Reflow (Level AA)	Not Supported	The product was tested for: Text information reflows so that only one direction of scrolling is required while at 400% zoom. Exception: BUG 31787857 - Portal support 300% to 340% zoom only The documentation was tested for: Text information reflows so that only one direction of scrolling is required while at 400% zoom. Content that requires two-dimensional layout only presents scroll bars in the component used to present the two-dimensional content.
1.4.11 Non-text Contrast (Level AA)	Supports	The product and documentation was tested for: Non-text items have a contrast ratio of at least 3:1
1.4.12 Text Spacing (Level AA)	Partially Supports	The product and documentation was tested for: When the following attributes and no others are modified there is no loss in functionality or content: Line height (line spacing) to at least 1.5 times the font size Spacing following paragraphs to at least 2 times the font size Letter spacing (tracking) to at least 0.12 times the font size Word spacing to at least 0.16 times the font size Exception: BUG 34013942 - On API page , Property badge gets cropped when using Text Spacing.
1.4.13 Content on Hover or Focus (Level AA)	Supports	The product was tested for: Dismissable -The content can be dismissed without moving the pointer or keyboard focus Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid. Information appears on hover or focus using default browser behavior, such as the title attribute of components.
2.1.1 Keyboard(Level A)	Partially Supports	The product and documentation was tested for Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes Exceptions: BUG 34013415 - Keyboard only users cannot switch and access applications only if they subscribe to multiple partners BUG 34014509 - On APIs Details page Screen reader user and Keyboard User cannot tab to focus to additional content on info button/icon
2.1.2 No Keyboard Trap (Level A)	Supports	The product and documentation was tested for: Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.1.4 Character Key Shortcuts (Level A)	Not Applicable	The product and documentation was tested for There are no single character keyboard shortcuts
2.2.1 Timing Adjustable(Level A)	Not Supported	BUG 31787899 - Users should be receive an inactivity warning before auto sign out. Time limits are not used within the documentation
2.2.2 Pause, Stop, Hide (Level A)	Supports	The product and documentation was tested for: There is no moving, blinking or scrolling content
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	The product and documentation was tested for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)	Partially Supports	The product was tested for : Structure and hierarchy is marked up with Header elements outside of repetitive navigation links Exceptions: BUG 31788037 - Keyboard user should be able to tab to the register button by bypassing dozens keystroke BUG 34013999 - On APIs page, Keyboard only users have to tab ~90 times to reach Search Bar The documentation was tested for: Structure and hierarchy is marked up with Header elements outside of repetitive navigation links.
2.4.2 Page Titled(Level A)	Partially Supports	The product was tested for: Pages have a meaningful title specified in the TITLE element Exceptions: BUG 33478268 - Page title should have important words first The documentation was tested for: Pages have meaningful titles specified with the TITLE element
2.4.3 Focus Order(Level A)	Partially Supports	The product and documentation was tested for: Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence Exceptions: BUG 34012922 - 'Environment Credentials' drawer modal should have a logical Focus Order BUG 34016481 - On APIs Page, when you enter close on FilterTags, Focus order is lost BUG 34014386 - On APIs detail, the focus order should start from the top of the page BUG 34014127 - On API page, the filter check boxes does not preserves meaningful sequential navigation Focus order
2.4.4 Link Purpose (In Context)(Level A)	Partially Supports	The product and documentation was tested for: The text of links and their surrounding paragraph, list, or table cell (with marked up table headers), is sufficient to describe their purpose Exceptions: BUG 34014556 - Postman Sample link should give advanced warning when opening a new window
2.4.5 Multiple Ways(Level AA)	Supports	The product was tested for: Pages are fully inter-linked to each other Page contains controls that enable reaching all pages The documentation was tested for: Pages can be found using the provided "Search" function Pages are in a site table of contents Pages are fully inter-linked to each other
2.4.6 Headings and Labels(Level AA)	Partially Supports	The product and documentation was tested for: Headers describe the topic or purpose of the content below them Labels describe the purpose of the associated field Exception: BUG 34016345 - On APIs page, the alt text on FilterTag close button should be CLOSE, not the alphabet 'x'
2.4.7 Focus Visible(Level AA)	Supports	The product and documentation was tested for: Visual indication of the location of the focus
2.5.1 Pointer Gestures (Level A)	Supports	The product and documentation was tested for : There are no multi-point or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)	Supports	The product and documentation was tested for : There are no single pointer operations
2.5.3 Label in Name (Level A)	Partially Supports	The product has been tested for : User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually. The documentation was tested for: There are no user interface components labeled with text or images of text. Exception: BUG 34013633 - On Application Overview page Hide button has aria-label="Show"
2.5.4 Motion Actuation (Level A)	Supports	The product and documentation was tested for : There are no functions that require motion of the device.
3.1.1 Language of Page(Level A)	Supports	The product and documentation was tested for: Lang attribute is set for each page
3.1.2 Language of Parts(Level AA)	Supports	Not applicable for the product which uses only one language and does not use text passages that are in a different language. The product was tested for: The product does not use text passages that are in a different language
3.2.1 On Focus(Level A)	Supports	The product and documentation was tested for: When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.2 On Input(Level A)	Supports	The product and documentation was tested for: Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.3 Consistent Navigation(Level AA)	Supports	The product and documentation was tested for: Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time
3.2.4 Consistent Identification(Level AA)	Partially Supports	The product and documentation was tested for: Images and controls are used and identified consistently throughout the product Exception: BUG 34012784 - Error Icon should have Consistent Identification across the Portal BUG 34014362 - On API details page, the info icon is coded as button which different to the rest of the portal
3.3.1 Error Identification(Level A)	Supports	The product was tested for: When input errors are detected, they are described to the user in text, including identifying the item where the error occurred The documentation was tested for: The documentation does not have input fields, except for the Search field.
3.3.2 Labels or Instructions (Level A)	Partially Supports	The product was tested for: Labels or instructions are provided when the product requires user input Exceptions: BUG 34013757 - Search button on all portal pages is missing a label. The documentation was tested for: Content does not require user input
3.3.3 Error Suggestion (Level AA)	Supports	The product was tested for: Where suggestions for fixing an input error are known, they are provided to the user The documentation was tested for: Content does not require user input
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	The product was tested for : Data is checked for input errors with an opportunity for the user to correct them Data can be reviewed, corrected, and confirmed by the user before they are finalized The documentation was tested for: The documentation does not require user input that modifies user controllable data.
4.1.1 Parsing(Level A)	Partially Supports	The product was tested for : Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs Exceptions: BUG 34012668 - id attribute value must be unique on Analytics Page BUG 34013280 - id attribute value must be unique on Events tab on Application Page The documentation was tested for: Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs Pages validate to the HTML specification
4.1.2 Name, Role, Value (Level A)	Partially Supports	The product was tested for: Headers describe the topic or purpose of the content below them Labels describe the purpose of the associated field Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’. Exception: BUG 34014641 - On API details page v0 and v1 API Documentation should be code as a Link not button. BUG 34013215 - On Add Environment drawer Modal, Cancel button is coded as Link and behaves as a Link BUG 34014666 - On APIs details page Postman Sample should be code as a Link not button. BUG 34014641 - On APIs details page v0 and v1 API Documentation should be code as a Link not button. The documentation was tested for: HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes, including LABEL, TITLE, SUMMARY, CAPTION, etc. Frames have a meaningful title specified in the title attribute
4.1.3 Status Messages (Level AA)	Supports	The product was tested for: Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus. The documentation was tested for: There are no status messages.

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Not Applicable	The product is designed to be isolated from the underlying platform.
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Not Applicable	The product is designed to be isolated from the underlying platform.
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Not Applicable	The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product is not an authoring tool.
504.2.2 PDF Export	Not Applicable	The product is not an authoring tool.
504.3 Prompts	Not Applicable	The product is not an authoring tool.
504.4 Templates	Not Applicable	The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	The product documentation describes: Special keystrokes needed to operate controls Accessibility-related documentation can be found in the Oracle Hospitality Integration Platform User Guide, Accessibility chapter.
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	The product was tested for: Product documentation is in electronic format and available online.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.