Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Financial Services Revenue Management and Billing 3.2.0.0.0

Product Description:

Oracle Financial Services Revenue Management and Billing delivers a solution that is functionally rich, easily upgradeable, and highly efficient for various sizes of banks, enabling them to improve corporate and retail billing so that they can maximize fee-based income. Oracle Financial Services Revenue Management and Billing reduces revenue leakage, supports accurate consolidated billing, and provides the sales force with the ability to competitively price new products and reprice existing products.

The user interface consists of the following areas:

Actions or Navigation Area – Allows you to perform various actions, such as saving, refreshing or deleting data, changing user preferences, navigating across pages, etc.
Object Display Area – Contains the Admin and Main Menu. Depending on the menu option selected, the respective screen appears in the Object Display area.
Dashboard Area – Displays information, such as summary of To Dos assigned to the user, favorite links, favorite scripts, details about the current To Do, etc.

The screens in the application contains one or more zones. A zone allows you to view, add, edit or search for an object. The various screen elements, such as text box, date and time picker, grids, etc. are used on the zones. The tab order is set for these fields in the zones.

The admin and main menu options can be grouped alphabetically or feature-wise. The field level help and tooltips are defined wherever applicable. The online help is available and integrated with the screens in the application.

A major portion of the product screens are made using a framework called the Oracle Utilities Application Workbench (also referred to as AWB or the Application WorkBench).

It is an integrated development environment tool that supports graphical UI driven development for extending applications. This development tool provides the developer with:

· An intuitive and easy to use development tool to create the UI components through intuitive “wizards”.

· Move from a table entry based development process to a graphical wizard driven development process.

· Move from a copybook based generation process to Meta-Data based generation process.

· Automates the creation of Search components (UI and Program).

· Automates the creation of Maintenance objects

Date:

21-Dec-2021

Archive Note:

This VPAT applies to only version 3.2.0.0.0. It does not apply to any versions of Oracle Financial Services Revenue Management and Billing after this. This VPAT has been superseded by Oracle Financial Services Revenue Management and Billing 4.0.0.0.0.

Contact Information:

accessible_ww@oracle.com

Notes:

This ACR does not cover the following:

Revenue Management and Billing documentation
Oracle Utilities Application Framework (OUAF) 4.4.0.3.0

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.1	Level A - Yes Level AA - Yes Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Supports	The product was tested for : Images that convey information have meaningful alternative text using ALT. Images that are decorative are marked up using ALT=”” or CSS background images. Titles for Objects are provided. Controls have an associated name. The documentation was tested for : Images that convey information have meaningful alternative text using ALT. The following features are not being used in product: Time-Based Media Test Sensory CAPTCHA
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Supports	The product was tested for : User interface component labels are associated with the fields they are labeling. Headings are encoded with HTML heading tags. List markup is used for marking up lists. Table markup is used for marking up data tables including row and column headers and table captions/summaries where appropriate. Data tables specify SUMMARY or CAPTION Groups of components are marked up with their description Style sheets are used only to change the layout and presentation on the screen
1.3.2 Meaningful Sequence(Level A)	Supports	The product was tested for : The sequence of elements in the DOM matches a logical reading sequence
1.3.3 Sensory Characteristics(Level A)	Supports	The product was tested for : Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound.
1.3.4 Orientation (Level AA)	Supports	The product was tested for: Text is displayed in both device orientations without loss of functionality or visibility of the text.
1.3.5 Identify Input Purpose (Level AA)	Not Applicable	The product was tested for: There are no text fields that collect information about the user.
1.4.1 Use of Color(Level A)	Supports	The product was tested for : Information conveyed by color is available in alternative formats, such as shape, text, font weight Information conveyed by color has a contrast ratio of at least 3:1
1.4.2 Audio Control(Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Supports	The product was tested for : Large-scale text and images of large-scale text have a contrast ratio of at least 3:1. Other text and images of text have a contrast ratio of at least 4.5:1.
1.4.4 Resize text(Level AA)	Supports	The product was tested for : Text can be resized up to 200% without loss of content or functionality.
1.4.5 Images of Text(Level AA)	Supports	The product was tested for : Images of text are not used
1.4.10 Reflow (Level AA)	Supports	The product was tested for : Text information reflows so that only one direction of scrolling is required while at 400% zoom. Content that requires two-dimensional layout only presents scroll bars in the component used to present the two-dimensional content.
1.4.11 Non-text Contrast (Level AA)	Partially Supports	This product was tested for: Non-text items have a contrast ratio of at least 3:1. Exceptions: Bug 33673351 - Oats - Accessibility issues in Auto pay screens
1.4.12 Text Spacing (Level AA)	Supports	The product was tested for: When the following attributes and no others are modified there is no loss in functionality or content: Line height (line spacing) to at least 1.5 times the font size. Spacing following paragraphs to at least 2 times the font size. Letter spacing (tracking) to at least 0.12 times the font size. Word spacing to at least 0.16 times the font size.
1.4.13 Content on Hover or Focus (Level AA)	Supports	The product was tested for : Dismissable -The content can be dismissed without moving the pointer or keyboard focus. Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing. Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.
2.1.1 Keyboard(Level A)	Supports	The product was tested for : Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes Proper operation of unique keystrokes and access keys, including those listed in the product documentation
2.1.2 No Keyboard Trap (Level A)	Supports	The product was tested for : Movement of focus through controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.
2.1.4 Character Key Shortcuts (Level A)	Not Applicable	The product was tested for: There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable(Level A)	Supports	The product was tested for : Time limits in the product can be turned off before they are encountered.
2.2.2 Pause, Stop, Hide (Level A)	Not Applicable	The product was tested for : There is no moving, blinking or scrolling content
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	The product was tested for : No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)	Not Applicable	The product was tested for : Product does not contain repeated content on pages.
2.4.2 Page Titled(Level A)	Supports	The product was tested for : Pages have a meaningful title specified in the TITLE element
2.4.3 Focus Order(Level A)	Partially Supports	The product was tested for : Logical movement through the focussable components using only the keyboard, in an order that follows a meaningful sequence Exceptions: Bug 31677638 : Broadcasted view is getting opened above the page filter area instead of below the page filter area(which is the case in most of the screen). Due to this, screen reader is not being able to read the broadcasted view immediately. There are total 4 screens which are having this kind of design pattern.
2.4.4 Link Purpose (In Context)(Level A)	Supports	The product was tested for : The text of links and their surrounding paragraph, list, table cell (with marked up table headers) is sufficient to describe their purpose.
2.4.5 Multiple Ways(Level AA)	Supports	The product was tested for : Web pages accessible from Menu Pages can also be found using a 'search' function.
2.4.6 Headings and Labels(Level AA)	Supports	The product was tested for : Headers describe the topic or purpose of the content below them Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA)	Supports	The product was tested for : Visual indication of the location of the focus.
2.5.1 Pointer Gestures (Level A)	Not Applicable	The product was tested for: There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)	Not Applicable	The product was tested for: There are no single pointer operations.
2.5.3 Label in Name (Level A)	Supports	The product was tested for: User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)	Not Applicable	The product was tested for: There are no functions that require motion of the device.
3.1.1 Language of Page(Level A)	Supports	The product was tested for : Properly set lang attribute for each page.
3.1.2 Language of Parts(Level AA)	Supports	The product was tested for : Proper use of lang attribute for text passages that are in a different language than that of the page. English language only pages were tested for this release
3.2.1 On Focus(Level A)	Supports	The product was tested for : When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.2 On Input(Level A)	Supports	The product was tested for : Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window In circumstances where changing the value of the components causes a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window, warning is given prior to the user interacting with those user-interface components.
3.2.3 Consistent Navigation(Level AA)	Supports	The product was tested for : Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time.
3.2.4 Consistent Identification(Level AA)	Supports	The product was tested for: Images and controls are used and identified consistently throughout the product.
3.3.1 Error Identification(Level A)	Supports	The product was tested for : When input errors are detected, they are described to the user in text, including identifying the item where the error occurred.
3.3.2 Labels or Instructions (Level A)	Supports	The product was tested for : Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA)	Supports	The product was tested for: Where suggestions for fixing an input error are known, they are provided to the user.
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	The product was tested for: Data is checked for input errors with an opportunity for the user to correct them.
4.1.1 Parsing(Level A)	Supports	The product was tested for : Elements in HTML content have complete start and end tags, are properly nested and do not contain duplicate attributes
4.1.2 Name, Role, Value (Level A)	Supports	The product was tested for: HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc. Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’. Custom controls have appropriate roles specified using the role attribute Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes Frames have a meaningful title specified in the title attribute
4.1.3 Status Messages (Level AA)	Supports	The product was tested for : Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Not Applicable	The product is designed to be isolated from the underlying platform.
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Not Applicable	The product is designed to be isolated from the underlying platform.
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Not Applicable	The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product is not an authoring tool.
504.2.2 PDF Export	Not Applicable	The product is not an authoring tool.
504.3 Prompts	Not Applicable	The product is not an authoring tool.
504.4 Templates	Not Applicable	The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Not Applicable	The product uses standard web browsing techniques and does not contain accessibility or compatibility features.
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	Documentation is in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.