Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Retail Enterprise Inventory Cloud Service (EICS) 23.1.101

Product Description:

Enterprise Inventory Cloud Service (EICS) provides a retailer a single point to source information in inventory positions across the enterprise for it's items. This is achieved through several APIs that allow integration with a merchandising system, point of sale, warehouse application and supplier. Specifically, EICS tracks shipping, receiving, purchase orders, stock count and customer order fulfillment information through its APIs. These APIs have the ability to have business rules applied to them which can be setup in the UI.

Date:

27-Apr-2023

Contact Information:

accessible_ww@oracle.com

Notes:

All training and materials provided by OU (Oracle University) and the RLS are excluded from this ACR.

Dependent Products


This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Images that convey information have meaningful alternative text using ALT
  • Images that are decorative are marked up using ALT=”” or CSS background images
  • Controls have an associated name
  • Non-text characters are not used or have meaningful alternative text
  • CAPTCHA are not used in the application
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Partially Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • User interface component labels are associated with the fields they are labeling
  • Headings are encoded with HTML heading tags
  • List markup is used for marking up lists
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate
  • Data tables specify SUMMARY or CAPTION
  • Layout tables use appropriate markup
  • Groups of components are marked up with their description
  • Style sheets are used only to change the layout and presentation on the screen

Exceptions:

  • The screen reader does not associate grid content to it's row and column headers when we do a 'read all' on screen reader. BUG-19990454  
  • The sequence is not correct for grid data when row selector column is enabled. BUG-19990454   
  • Labels are not present for checkboxes inside grid. BUG - 31659124    
  • The table cells in the table for pages Buddy Store, Auto receive store, SIOCS managed store, Store shipping network and Product Group Schedule are showing up in the label and form toolbar as errors needing to have labels for the checkboxes. Bug 35142254   
  • In chrome browser alone, assistive screen reader does not read hyper link label. BUG - 28529031    
1.3.2 Meaningful Sequence(Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • The sequence of elements in the Document Object Model (DOM) matches a logical reading sequence.
1.3.3 Sensory Characteristics(Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
1.3.4 Orientation (Level AA)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Screen components are visible and scrollable in 'Portrait' and 'Landscape' modes
  • There is no loss of information in any of the modes
1.3.5 Identify Input Purpose (Level AA)Not Applicable

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • There are no text fields that collect information about the user.
1.4.1 Use of Color(Level A)Partially Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight
  • Information conveyed by color has a contrast ratio of at least 3:1

Exception:

  • Multiple pages - Currently, when a parameter is being edited but not yet saved, the edited field in the table changes to the color purple. Should be available in alternative formats. Bug 35140116  
1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • Other text and images of text have a contrast ratio of at least 4.5:1
1.4.4 Resize text(Level AA)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Text can be resized up to 200% without loss of content or functionality.
1.4.5 Images of Text(Level AA)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential.
1.4.10 Reflow (Level AA)Partially Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Content is presented without loss of information or functionality at 400% screen zoom

Exceptions:

  • Task bar menu option is not visible in sidebar at 400% zoom - BUG-31628916   
  • Logout user menu option is not visible at 400% zoom - BUG-31953073   
1.4.11 Non-text Contrast (Level AA)Partially Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: 

  • User Interface Components are presented with atleast contrast ratio of 3:1 against adjacent colors using Grey Scale analyzer and Color Contrast analyzer tools

Exceptions:

The following screens are not displayed with contrast ratio of 3:1 . BUG-31958121 

  • Supplier detail screen - Contrast Ratio - 2.98:1 -> Displayed for 4 options - Business Address,Return Address,Order Address,Invoice Address
  • Item detail screen - Contrast Ratio - 2.98:1 -> Displayed for 9 options - Inventory,Item Attributes,Related Items,UDA's,Pack Items,Stock Locator,Deliveries,Additional Suppliers,Pricing Info
  • Inventory Adjustment detail screen - Contrast Ratio - 2.85:1 -> Displayed for 1 option - Scan/Enter item
  • Inventory Adjustment detail screen - Inventory Adjustment info dialog
  • Translation setup screen - Bundle selection dialog
  • Translation setup screen - Import translation file dialog
  • Graph components on item lookup detail screen - X axis fields : Available SOH (Contrast Ratio - 2.2:1) & Unavailable SOH (Contrast Ratio - 1.42:1)
  • Inventory adjustment detail screen - Notes (Contrast Ratio - 2.04:1) & UIN icons (Contrast Ratio - 2.78:1)
  • Translation setup screen - Import translation file dialog - select file border (Contrast Ratio - 1.21:1)
1.4.12 Text Spacing (Level AA)Partially Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: 

  • When the following attributes and no others are modified there is no loss in functionality or content:
    • Line height (line spacing) to at least 1.5 times the font size.
    • Spacing following paragraphs to at least 2 times the font size.
    • Letter spacing (tracking) to at least 0.12 times the font size.
    • Word spacing to at least 0.16 times the font size.

Exceptions:

  • Navigation sidebar title component is not completely displayed. BUG-31959014    
1.4.13 Content on Hover or Focus (Level AA)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: 

  • Dismissable -The content can be dismissed without moving the pointer or keyboard focus.
  • Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing.
  • Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.
2.1.1 Keyboard(Level A)Partially Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
  • Proper operation of unique keystrokes and access keys, including those listed in the product documentation

Exceptions:

  • When an event disables a button, the rest of the buttons in the toolbar become not navigable. BUG-28090774  
2.1.2 No Keyboard Trap (Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Movement of focus through controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.
2.1.4 Character Key Shortcuts (Level A)Not Applicable

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable(Level A)Not Applicable

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Time limits are not used.
2.2.2 Pause, Stop, Hide (Level A)Not Applicable

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • There is no moving, blinking or scrolling content.
2.3.1 Three Flashes or Below Threshold(Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
2.4.1 Bypass Blocks(Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links
2.4.2 Page Titled(Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Pages have a meaningful title specified in the TITLE element
2.4.3 Focus Order(Level A)Partially Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence

Exceptions:

  • User does not gain focus on the Apply and Cancel button when the Details are in Edit mode. BUG-28090774   
2.4.4 Link Purpose (In Context)(Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • The text of links and their surrounding paragraph, list or table cell (with marked up table headers) is sufficient to describe their purpose.
2.4.5 Multiple Ways(Level AA)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Web pages can be located in multiple ways, like page search, following navigation tree menus.
2.4.6 Headings and Labels(Level AA)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Visual indication of the location of the focus
2.5.1 Pointer Gestures (Level A)Not Applicable

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Down-Event of pointers does not execute any function
  • Functions on screen are based on up-events and user can abort function before completion
2.5.3 Label in Name (Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.:
2.5.4 Motion Actuation (Level A)Not Applicable

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • There are no functions that require motion of the device.
3.1.1 Language of Page(Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Application is in the locale/language of the underlying platform.

 

3.1.2 Language of Parts(Level AA)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Application correctly present content written in multiple languages, according to the presentation and pronunciation rules for that language
3.2.1 On Focus(Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.2 On Input(Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.3 Consistent Navigation(Level AA)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize the navigation mechanism in the same fashion, with navigation elements which appear in the same relative order
3.2.4 Consistent Identification(Level AA)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Images and controls are used and identified consistently.
  • Icons and other non-text items which have the same functionality, their text alternatives are consistent
3.3.1 Error Identification(Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product was tested for:

  • When input errors are detected, they are described to the user in text.

The documentation was tested for:

  • The documentation does not have input fields
3.3.2 Labels or Instructions (Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Labels or instructions are provided when the product requires user input.
  • Instructions and labels specify data formats for fields especially where they are out of the customary formats or if there are specific rules for correct input
3.3.3 Error Suggestion (Level AA)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user.
  • Input error are described to user along with the correct input and offers additional help for the form field that caused the input error, like valid range of input, allowed data type etc.

The documentation was tested for:

  • Content does not require user input
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product was tested for:

  • Data is checked for input errors with an opportunity for the user to correct them
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized

The documentation was tested for:

  • The documentation does not require user input that modifies user controllable data.
4.1.1 Parsing(Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs
  • Pages validate to the HTML specification
4.1.2 Name, Role, Value (Level A)Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
  • Frames have a meaningful title specified in the title attribute
4.1.3 Status Messages (Level AA)Partially Supports

Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for:

  • Status messages are conveyed such that assistive technologies like screen reader can present the change in status without receiving focus.

Exception:

  • Status message on file import does not read without receiving focus from the screen reader. BUG-31959626    

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2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesSupports

The product documentation describes:

  • Accessibility modes, either at installation or runtime   

Accessibility-related documentation can be found in the application document: Enterprise Inventory Cloud Service Implementation Guide.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Support documentation is provided in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.