Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

NetSuite UI Toolkit 16.6.0

Product Description:

NetSuite UI Toolkit consists of UI templates and components available to build web based applications which in turn are available as part of NetSuite QuickStart Edition. This Accessibility Conformance Report (ACR) documents the information about templates and components which in turn may rely on or have dependencies on Oracle JET and Oracle Redwood.

This ACR only applies to the templates and components listed below as part of NetSuite UI Toolkit 16.6. 

  • Templates:
    • Record List
    • Transaction Form
    • Multistep Process
    • Work Area Landing
    • Record Form
    • Report List
    • Reports
      • Pivot Based
      • Table Based
    • Section Overview
    • Settings Detail
    • Item Overview
  • Components:
    • Modules
      • Email Drawer
      • Analytics
        • Analytics Data Grid
        • Embedded Analytics
        • Analytics Table
        • Scoreboard
        • Scoreboard Tabs
      • Collections
        • Analytics Collection
        • Record List
        • Editable Record List
        • Record Sublist Collection
      • Record Visualization
        • Summary Box
        • Record Header
        • Record Banner
      • Record Manipulation
        • Record Form
        • Record Sublist
        • Address Field
        • Attachment Field
        • Record File Attachments
    • Atoms
      • Collections
        • List Item
        • Expandable List Item
        • Table
        • List View
        • Mini Card
        • Generic List
        • Search Filters
        • Collection Container
        • Row Expander
        • Card
        • Object Card
      • Controls
        • Avatar
        • Buttonset Many
        • Buttonset One
        • Messages
        • Progress Bar
        • Badge
        • Button
        • File Pickers
        • Menu Button
        • Message Banner
        • Popup
        • Progress Circle
        • Text
        • Toolbar
        • Train
        • Link
      • Forms
        • Checkboxset
        • Input Url
        • Input Date
        • Input DateTime
        • Input Email
        • Input Number
        • Input Password
        • Input Search
        • Input Text
        • Input Time
        • Radioset
        • Select Many
        • Select Single
        • Switch
        • Text Area
      • Layout
        • Tab Drawer
        • Icon Card
        • Image
        • Dialog
        • Modal Drawer
        • Flex Container
        • Flex Box Container
        • Flex Layout
        • Form Layout
        • Container
        • Tab Bar
        • Tabs
        • Header
        • Heading
        • Empty State
        • Skeleton
        • General Drawer Content
        • Create/Edit Drawer Content
        • Loading Overlay
      • Visualizations
        • Gantt Chart
        • LED Gauge
        • Rating Gauge
        • Status Meter Gauge
        • Sunburst
        • Treemap
        • Timeline
        • Chart
        • Spark Chart
        • Legend
        • Metric Card
        • Selection Chart Card
    • Frameworks:
      • Long Running Process
        • Toasts (Partially covered)

Date:

10-Sep-2024

Contact Information:

accessible_ww@oracle.com

Notes:

  • Templates
    • Guided Process
    • Landing Page
      • Default
      • Permissions
      • Empty
  • Components
    • Modules
      • Access Control Configuration
      • Analytics
        • Timeframe Selector
      • File Upload
      • Preference Field
      • Record Visualization
        • In-Product User Assistance
        • Record Field Type Overriding
      • Record Manipulation
        • Image Field
        • Phone Number Field
        • Behavior Extensions
        • Emulated Record
    • Atoms
      • Controls
        • Help Link
      • Forms
        • Input Phone Number
      • Layout
        • Error Empty State
        • What To Do drawer
        • Help Panel
    • Frameworks
      • Internal API Client
      • Logger
      • Navigator
      • Dialog Service
      • Formatting Service
      • Redux
      • Setup Assistant
      • Analytics Data Providers
      • Server Sent Events
      • Cache Invalidation Using SSE
    • Ask Oracle
      • oj-sp-ask-oracle
      • oj-sp-ask-oracle-user-profile
      • oj-sp-ask-oracle-navigation-list
      • oj-sp-ask-oracle-search
      • oj-sp-ask-oracle-notifications

Dependent Products


This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Partially Supports

The product was tested for:

  • Images that convey information have meaningful alternative text using ALT.
  • Images that are decorative are marked up using ALT=”” or CSS background images.
  • Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table).
  • Titles for Objects and Applets are provided.
  • Controls have an associated name.
  • Client-side image maps specify the ALT attribute on AREA element.
  • Non-text characters are not used or have meaningful alternative text.
  • CAPTCHAs are not used.

Exceptions:

  1. FNDDS - 250 Record List Template > on sales order list page, row level action menu button does not provide any non-sensory based description or text alternative.
  2. FNDDS - 2404 Setup assistance panel toggle > setup assistance button image for the toggle is missing an alt attribute
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Partially Supports

The product was tested for :

  • User interface component labels are associated with the fields they are labeling.
  • Headings are encoded with HTML heading tags.
  • List markup is used for marking up lists.
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate.
  • Data tables specify SUMMARY or CAPTION.
  • Layout tables use appropriate markup.
  • Groups of components are marked up with their description.
  • Style sheets are used only to change the layout and presentation on the screen.

Exceptions: 

  1. FNDDS - 2114 Work area landing page template > The landmark does not have a unique aria-label, aria-labelledby, or title to make landmarks distinguishable.
  2. FNDDS - 2135 Dialog > is missing an aria-label
  3. FNDDS - 2080 List view > Data Table/Grid is missing an aria-label attribute
  4. FNDDS - 248 Record List Template and Report list template > Landmark for search actions and page actions are not correctly defined
  5. FNDDS - 2140 Settings details template > Navigation Region landmark is not correctly defined and heading for the category in the navigation panel is span instead of H2
  6. FNDDS - 2191 Report List template > Empty  table in the empty state - JAWS reads empty table details
  7. FNDDS - 2401 Setup Assistant panel > All landmarks are missing a unique role or role/label/title (i.e. accessible name) combination
1.3.2 Meaningful Sequence(Level A)Supports

The product was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence.
1.3.3 Sensory Characteristics(Level A)Supports

The product was tested for :

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
  • Instructions provided which refer to graphics included a reference to the text alternative of the graphic
1.3.4 Orientation (Level AA)Supports

The product was tested for :

  • Text is displayed in both device orientations without loss of functionality or visibility of the text.
1.3.5 Identify Input Purpose (Level AA)Partially Supports

The product was tested for :

  • Text fields which collect information about the user contain the appropriate autocomplete content attribute.

Exceptions:

  1. FNDDS - 2408 Record Form template > Missing ARIA labels for the delete button in the attachment drawer and menu button in the actions field
1.4.1 Use of Color(Level A)Supports

The product was tested for :

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight.
  • Information conveyed by color has a contrast ratio of at least 3:1.
1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Partially Supports

The product was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1.
  • Other text and images of text have a contrast ratio of at least 4.5:1.

Exceptions: 

  1. FNDDS - 210  Record List Template - selected search filter chips color contrast between foreground and background is not always >= 3:1
  2. FNDDS - 2129 Summary box > "USD" text does not meet contrast minimum requirements
1.4.4 Resize text(Level AA)Partially Supports

The product was tested for:

  • Text can be resized up to 200% without loss of content or functionality.

Exceptions:

  1. FNDDS - 2139 Item Overview Template > At 200%+ zoom upon clicking on the header, main content from the item overview disappears
1.4.5 Images of Text(Level AA)Supports

The product was tested for :

  • Images of text are not used.
1.4.10 Reflow (Level AA)Partially Supports

The product was tested for :

  • Text information reflows so that only one direction of scrolling is required while at 400% zoom.
  • An alternative mobile user interface is available and is accessed from the main application.
  • Content that requires two-dimensional layout only presents scroll bars in the component used to present the two-dimensional content.

Exceptions:

  1. FNDDS - 2113 oj-chart > At 200+% data overlaps on the bar chart
  2. FNDDS - 2125 Multi-Step Process Template > After enabling reflow user cannot see page content (headers, process steps, & form) and difficulty scrolling
  3. FNDDS - 10 Record List Template - Zoom to 400% does not work, some of the functionalities are missing (no smart filters, no table)
1.4.11 Non-text Contrast (Level AA)Partially Supports

The product was tested for:

  • Non-text items have a contrast ratio of at least 3:1.

Exceptions:

  1. FNDDS - 2390 File Upload > Drag and Drop box foreground and background color failing non-text contrast
  2. FNDDS - 2131 Multi-Step Process Template > Green checkmark on the steps is failing non-text contrast testing
1.4.12 Text Spacing (Level AA)Partially Supports

The product was tested for:

  • When the following attributes and no others are modified there is no loss in functionality or content:
    • Line height (line spacing) to at least 1.5 times the font size.
    • Spacing following paragraphs to at least 2 times the font size.
    • Letter spacing (tracking) to at least 0.12 times the font size.
    • Word spacing to at least 0.16 times the font size

Exceptions:

  1. FNDDS - 324 Multi step process template > with text spacing, Train label is cutting off and no tooltip is present
1.4.13 Content on Hover or Focus (Level AA)Partially Supports

The product was tested for :

  • Dismissable -The content can be dismissed without moving the pointer or keyboard focus.
  • Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing.
  • Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.
  • Information appears on hover or focus using default browser behavior, such as the title attribute of components.

Exceptions: 

  1. FNDDS - 245 Record List Template - Pointer can't move hover additional content [name field] and popup is not dismissible and hoverable
  2. FNDDS - 196 Search Filter - keyword search - clicking on 'ESC' new changes are not discarded
2.1.1 Keyboard(Level A)Partially Supports

The product was tested for :

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
  • Proper operation of unique keystrokes and access keys, including those listed in the product documentation
  • The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms)

Exceptions: 

  1. FNDDS - 1600 Tree view list > User is not able to reach delete column button using keyboard
2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Movement of focus through controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.1.4 Character Key Shortcuts (Level A)Supports

The product was tested for :

  • There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable(Level A)Supports

The product was tested for :

  • Time limits are not used.
2.2.2 Pause, Stop, Hide (Level A)Supports

The product was tested for (select as applicable):

  • There is no moving, blinking or scrolling content.
2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
2.4.1 Bypass Blocks(Level A)Supports

The product was tested for :

  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links.
  • WAI-ARIA Landmark elements are used outside of repetitive navigation links.

 

2.4.2 Page Titled(Level A)Supports

The product was tested for:

  • Pages have a meaningful title specified in the TITLE element.
2.4.3 Focus Order(Level A)Partially Supports

The product was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence.

Exceptions: 

  1. FNDDS - 321 MultiStep Process Template/ Transaction Form Template > Upon landing a page, focus is not on the top of the section (it's on setup assistance field)
  2. FNDDS - 1068  Tab bar > When pressing shift+tab, focus goes to first tab instead of the previously visited tab
  3. FNDDS - 2229 Record File Attachments > Focus is lost after opening attachments drawer
  4. FNDDS - 2186 Report Template > Wrong focus order when editing date range
  5. FNDDS - 2187 Report Template > Wrong focus order when sorting colums
  6. FNDDS - 2201 Transaction Form Template > Focus is lost after editing address
  7. FNDDS - 2133 Settings details template > Focus does not remain on the selected category, instead of it goes to the first category
  8. FNDDS - 231 Record List Template - Focus is lost when sorting or when executing row level action
  9. FNDDS - 217 Smart Filters > Using arrow (left/right) keys, User is not able to select applied and suggested filter chips
  10. FNDDS - 2409 Record Banner > When message banner is dismissed, focus goes to next message banner instead of the previously focused field
  11. FNDDS-2444 Transaction Form Template > When the focus order is on the item sublist, upon tab, the first cell gets highlighted instead of the first row

 

2.4.4 Link Purpose (In Context)(Level A)Supports

The product was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers), is sufficient to describe their purpose.
2.4.5 Multiple Ways(Level AA)Supports

The product was tested for :

  • Pages can be found using the provided "search" function
  • Pages are fully inter-linked.
  • Page contains controls that enable reaching pages
2.4.6 Headings and Labels(Level AA)Partially Supports

The product was tested for:

  • Headers describe the topic or purpose of the content below them.
  • Labels describe the purpose of the associated field.

Exceptions:

  1. FNDDS - 2195 Report List Template > Section headings are missing H# headings
2.4.7 Focus Visible(Level AA)Partially Supports

The product was tested for:

  • Visual indication of the location of the focus.

Exceptions:

  1. FNDDS - 200 Record List Template > show inactive toggle button is not clearly highlighted
2.5.1 Pointer Gestures (Level A)Supports

The product was tested for:

  • There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)Supports

The product was tested for :

  • There are no single pointer operations.
2.5.3 Label in Name (Level A)Supports

The product was tested for :

  • User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)Supports

The product was tested for:

  • There are no functions that require motion of the device.
3.1.1 Language of Page(Level A)Supports

The product was tested for:

  • Properly set lang attribute for each page.
3.1.2 Language of Parts(Level AA)Supports

The product was tested for:

  • Proper use of lang attribute for text passages that are in a different language than that of the page.
3.2.1 On Focus(Level A)Supports

The product was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.2 On Input(Level A)Supports

The product was tested for :

  • Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.3 Consistent Navigation(Level AA)Supports

The product was tested for :

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time.
3.2.4 Consistent Identification(Level AA)Partially Supports

The product was tested for:

  • Images and controls are used and identified consistently throughout the product.

Exceptions:

  1. FNDDS - 2433 Link > Links that open new pages and links that open drawers are indistinguishable from each other with same ARIA labels
3.3.1 Error Identification(Level A)Supports

The product was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred.
3.3.2 Labels or Instructions (Level A)Supports

The product was tested for:

  • Labels or instructions are provided when the product requires user input.
3.3.3 Error Suggestion (Level AA)Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user.
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

The product was tested for :

  • Data is checked for input errors with an opportunity for the user to correct them.
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized.
4.1.1 Parsing(Level A)Supports

The product was tested for :

  • Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs.
  • Pages validate to the HTML specification.
4.1.2 Name, Role, Value (Level A)Partially Supports

The product was tested for :

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
  • Frames have a meaningful title specified in the title attribute.

Exceptions: 

  1.  FNDDS - 2332 Links > Wrong role for the links (Wrong role="button" present instead of "link")
  2.  FNDDS - 2132 Record Sublist > Missing discernible text and accessible names
  3.  FNDDS - 2213 Report Template > Label of Delete button is wrong instead of 'delete', 'customize' is present
  4.  FNDDS - 2126 Search bar input > Report List Template > Critical: Form elements must have labels
4.1.3 Status Messages (Level AA)Supports

The product was tested for:

  • Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

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2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesNot Applicable

There are no accessibility or compatibility features to document. Product uses standard HTML specifications to support accessibility.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format.

 

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.