VPAT - Oracle Blockchain Platform Enterprise Edition 26.3.1

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.0	Level A - Yes Level AA - Yes Level AAA - No
Web Content Accessibility Guidelines 2.1	Level A - Yes Level AA - Yes Level AAA - No
Web Content Accessibility Guidelines 2.2	Level A - Yes Level AA - Yes Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018	Yes

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Supports	The Web GUI was tested for: Images that convey information have meaningful alternative text using ALT Images that are decorative are marked up using ALT=”” or CSS background images Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table) Controls have an associated name Non-text characters are not used or have meaningful alternative text CAPTCHAs are not used The Non-Web GUI was tested for: Images that convey information have meaningful alternative text Images that are decorative are marked up Information shown in complex images such as charts is also available in an alternative textual form Controls have an associated name Text summary or alternative is provided for time-based media Non-text characters are not used or have meaningful alternative text CAPTCHAs are not used The Documentation was tested for: Images that convey information have meaningful alternative text using ALT Images that are decorative are marked up using ALT=”” or CSS background images Text summary or alternative is provided for time-based media Non-text characters are not used or have meaningful alternative text CAPTCHAs are not used
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Partially Supports	The Web GUI was tested for: User interface component labels are associated with the fields they are labeling Headings are encoded with HTML heading tags List markup is used for marking up lists Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate Data tables specify SUMMARY or CAPTION Layout tables use appropriate markup Groups of components are marked up with their description Style sheets are used only to change the layout and presentation on the screen The following bugs were found in Web GUI Bug 39852130 : Expand/Collapse button for the Operation list under the Activities tab should have discernible text for accessibility in Controlplane UI Bug 39847012 : Multiple form elements in the Control Plane do not have associated labels Bug 39749076 : Multiple form elements in the Besu Service Console do not have associated labels Bug 39846995 : HTML header of the Control Plane includes a blank title element Bug 39834225 : HTML header of Fabric Service console includes a blank title element Bug 39781300 : Screen reader unable to read content of Pop ups and pages in Besu Service console Bug 39775285 : Data Table under Node and Digital Asset tab of Besu service console does not have accessible text The Non-Web GUI was tested for: User interface component labels are associated with the fields they are labeling Headings are marked as such where appropriate List markup is used for marking up lists Tables are marked as such, including row and column headers and table captions/summaries where appropriate Groups of components are marked as such, with a description for the group The Documentation was tested for: Data tables specify SUMMARY or CAPTION Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate Layout tables use appropriate markup Headings are encoded with HTML heading tags List markup is used for marking up lists
1.3.2 Meaningful Sequence (Level A)	Partially Supports	The Web GUI and Documentation were tested for: The sequence of elements in the DOM matches a logical reading sequence The following bugs were found in Web GUI Bug 32611562 : Navigation order is not correct for refresh and collapse buttons for all the tabs in Fabric Service Console Bug 39848946 : Keyboard focus does not reach the Save button after completing the new configuration fields because the button is positioned before the input controls in the tab order The Non-web GUI was tested for: The sequence of elements presented by assistive technologies matches a logical reading sequence.
1.3.3 Sensory Characteristics (Level A)	Supports	The Web GUI was tested for: Instructions provided which refer to graphics included a reference to the text alternative of the graphic The Non-Web GUI was tested for: Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound The Documentation was tested for: Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound Instructions provided which refer to graphics included a reference to the text alternative of the graphic
1.3.4 Orientation (Level AA)	Supports	The Web GUI, Non-Web GUI and Documentation were tested for: Text is displayed in both device orientations without loss of functionality or visibility of the text
1.3.5 Identify Input Purpose (Level AA)	Supports	The Web GUI and Non-Web GUI were tested for: Text fields which collect information about the user contain the appropriate autocomplete content attribute. The Documentation was tested for: There are no text fields that collect information about the user.
1.4.1 Use of Color (Level A)	Supports	The Web GUI, Non-Web GUI and Documentation were tested for: Information conveyed by color is available in text
1.4.2 Audio Control (Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Partially Supports	The Web GUI, Non-web GUI and Documentation were tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 Other text and images of text have a contrast ratio of at least 4.5:1 The following bugs were found in Web GUI Bug 39776441 : Some text in the Besu Service Console does not meet the required minimum 4.5:1 contrast ratio
1.4.4 Resize text (Level AA)	Supports	The Web GUI and Documentation were tested for: Text can be resized up to 200% without loss of content or functionality The Non-web GUI was tested for: Text resizes up to 200% using the platform's built-in magnifier or zoom feature
1.4.5 Images of Text (Level AA)	Supports	The Web GUI and Documentation were tested for: Images of text are only used when the technology can't create the desired visual presentation, the image can be customised or the particular image is essential The Non-Web GUI was tested for: Images of text are not used
1.4.10 Reflow (Level AA)	Partially Supports	The Web GUI and Documentation were tested for: Text information reflows so that only one direction of scrolling is required while at 400% zoom Content that requires two-dimensional layout only presents scroll bars in the component used to present the two-dimensional content Following bug was found in Web GUI Bug 32575456 Some content is lost in Controlplane UI when zooming to 400% The Non-Web GUI was tested for: Content that requires two-dimensional layout only presents scroll bars in the component used to present the two-dimensional content
1.4.11 Non-text Contrast (Level AA)	Partially Supports	The Web GUI and Documentation were tested for: The visual presentation of the User Interface Components and Graphical Objects have a contrast ratio of at least 3:1 Following bug was found in Web GUI Bug 32574519 Topology graph, status, and health images in fabric service console do not meet the required minimum 3:1 contrast ratio The Non-Web GUI was tested for: The visual presentation of the User Interface Components has a contrast ratio of at least 3:1 Graphics is not used
1.4.12 Text Spacing (Level AA)	Supports	The Web GUI and Documentation were tested for: When the following attributes and no others are modified there is no loss in functionality or content: Line height (line spacing) to at least 1.5 times the font size Spacing following paragraphs to at least 2 times the font size Letter spacing (tracking) to at least 0.12 times the font size Word spacing to at least 0.16 times the font size The Non-Web GUI was tested for: Text is not rendered using markup languages
1.4.13 Content on Hover or Focus (Level AA)	Partially Supports	The Web GUI and Non-Web GUI were tested for: Dismissable: A mechanism is available to dismiss the additional content without moving pointer hover or keyboard focus, unless the additional content communicates an input error or does not obscure or replace other content; Hoverable: If pointer hover can trigger the additional content, then the pointer can be moved over the additional content without the additional content disappearing; Persistent: the additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid The following bugs were found in Web GUI Bug 39848682 : Tooltips for Rich History Status, ACLs, and Wallet Package File button are not visible when navigating with keyboard focus The Documentation was tested for: There is no content that appears on hover or focus
2.1.1 Keyboard (Level A)	Partially Supports	The Web GUI was tested for: Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes Proper operation of unique keystrokes and access keys, including those listed in the product documentation The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms) The following bugs were found in Web GUI Bug 39843422 : Keyboard shortcuts are not working to focus on few elements in OBPEE Control Plane Bug 39773946 : Unable to move between tabs using Arrow Keys: Dashboard, nodes, Explorer, Contracts, Digital Assets, Developer Tools ,Accounts and Logs in Besu Service console Bug 39749148 : Keyboard navigation is not working for some of the web elements of Fabric Service Console Bug 32408780 : Cannot deploy a chaincode using keyboard in Fabric Service Console Bug 32398017 : Cannot input custom time frame using keyboard only in Fabric Service Console Bug 36433671 : As a keyboard user I have to arrow down more than once to click on the next option of hamburger menu under nodes tab in Fabric Service Console The Non-Web GUI and Documentation were tested for: Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes Proper operation of unique keystrokes and access keys, including those listed in the product documentation
2.1.2 No Keyboard Trap (Level A)	Supports	The Web GUI, Non-Web GUI and Documentation were tested for: Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.1.4 Character Key Shortcuts (Level A)	Supports	The Web GUI, Non-Web GUI and Documentation were tested for: There are no single character keyboard shortcuts
2.2.1 Timing Adjustable (Level A)	Supports	The Web GUI was tested for: Time limits used are part of a real-time event, or an essential activity The Non-web GUI and Documentation were tested for: Time limits are not used
2.2.2 Pause, Stop, Hide (Level A)	Supports	The Web GUI, Non-Web GUI and Documentation were tested for: There is no moving, blinking, scrolling or auto-updating content.
2.3.1 Three Flashes or Below Threshold (Level A)	Supports	The Web GUI, Non-Web GUI and Documentation were tested for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks (Level A)	Supports	The Web GUI and Documentation were tested for: Structure and hierarchy are marked up with Header elements outside of repetitive navigation links The Non-web GUI was tested for: Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met
2.4.2 Page Titled (Level A)	Supports	The Web GUI and Documentation were tested for: Pages have a meaningful title specified in the TITLE element The Non-Web GUI was tested for: The name of the software application is meaningful.
2.4.3 Focus Order (Level A)	Supports	The Web GUI, Non-Web GUI and Documentation were tested for: Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence
2.4.4 Link Purpose (In Context) (Level A)	Supports	The Web GUI, Non-Web GUI and Documentation were tested for: The text of links and their surrounding paragraph, list, table cell (with marked up table headers) is sufficient to describe their purpose
2.4.5 Multiple Ways (Level AA)	Supports	The Web GUI was tested for: Pages are contained in a "site map." Pages can be found using the provided "search" function. Pages are in a site table of contents. Pages are fully inter-linked to each other. Page contains controls that enable reaching all pages. The Non-web GUI tested for: Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline does not apply. The Documentation was tested for: Pages can be found using the provided "Search" function. Pages are in a site table of contents. Pages contain controls that enable reaching other pages.
2.4.6 Headings and Labels (Level AA)	Supports	The Web GUI, Non-Web GUI and Documentation were tested for: Headers describe the topic or purpose of the content below them Labels describe the purpose of the associated field
2.4.7 Focus Visible (Level AA)	Supports	The Web GUI, Non-Web GUI and Documentation were tested for: Visual indication of the location of the focus
2.4.11 Focus Not Obscured (Level AA)	Supports	The Web GUI , Non-web UI and Documentation were tested for: The initial position of user interface components receiving keyboard focus are not hidden entirely by author-created content.
2.5.1 Pointer Gestures (Level A)	Not Applicable	The Web GUI , Non-web GUI and Documentation were tested for: There are no multipoint or path-based gesture actions
2.5.2 Pointer Cancellation (Level A)	Supports	The Web GUI , Non-web GUI and Documentation were tested for: When an operation uses a single pointer, the down-event of the pointer is not used to execute any part of the function
2.5.3 Label in Name (Level A)	Supports	The Web GUI , Non-web GUI and Documentation were tested for: User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)	Not Applicable	The Web GUI, Non-web GUI and Documentation were tested for There are no functions that require motion of the device
2.5.7 Dragging Movements (Level AA)	Supports	The Web GUI, Non-Web GUI and Documentation were tested for: There is no functionality that uses dragging movements
2.5.8 Target Size (Minimum) (Level AA)	Partially Supports	The Web GUI and Non-Web GUI were tested for: Interactive targets take up at least 24×24 CSS pixels of space, including white space around the target, and the space is not shared with another target. The function can be achieved through a different control in the same software that meets this criterion. Following bug was found in Web GUI Bug 39755455 : Links in the Digital Asset and Developer Tools tabs of the Fabric Service Console do not have sufficient size and spacing The Documentation was tested for: Interactive targets take up at least 24×24 CSS pixels of space, including white space around the target, and the space is not shared with another target. The function can be achieved through a different control in the same software that meets this criterion. The target is in a sentence or its size is otherwise constrained by the line-height of non-target text.
3.1.1 Language of Page (Level A)	Supports	The Web GUI was tested for: The "lang" attribute is properly set for a given HTML page. The Non-web GUI was tested for: The Non-web GUI run in English, therefore it is expected that the user is also running their assistive technology in English, where applicable The Documentation was tested for: Properly set "lang" attribute for a given page.
3.1.2 Language of Parts (Level AA)	Supports	The Web GUI was tested for: Proper use of the “lang” attribute for text passages that are in a different language than that of the page The Non-web GUI was tested for: The Non-web GUI run in English, therefore it is expected that the user is also running their assistive technology in English, where applicable The Documentation was tested for: Proper use of the “lang” attribute for text passages that are in a different language than that of the page
3.2.1 On Focus (Level A)	Supports	The Web GUI, Non-web GUI and Documentation were tested for: When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.2 On Input (Level A)	Supports	he Web GUI, Non-web GUI and Documentation were tested for: Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.3 Consistent Navigation (Level AA)	Supports	The Web GUI and Documentation were tested for: Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time. The Non-web GUI was tested for: Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline does not apply
3.2.4 Consistent Identification (Level AA)	Supports	The Web GUI, Non-web GUI and Documentation were tested for: Images and controls are used and identified consistently throughout the product or documentation
3.2.6 Consistent Help (Level A)	Supports	The Web GUI and Non-web GUI were tested for: Help mechanisms (or a link to different software containing help mechanisms) occur in the same order relative to other software content. The Documentation was tested for: None of the following help mechanisms exist: Human contact details, human contact mechanisms, self-help options, automated contact mechanisms.
3.3.1 Error Identification (Level A)	Supports	The Web GUI and Non-web GUI were tested for: When input errors are detected, they are described to the user in text, including identifying the item where the error occurred The Documentation was tested for: The documentation does not have input fields, except for the Search field
3.3.2 Labels or Instructions (Level A)	Supports	The Web GUI, Non-web GUI and Documentation were tested for: Labels or instructions are provided when the product requires user input.
3.3.3 Error Suggestion (Level AA)	Supports	The Web GUI and Non-web GUI were tested for: Where suggestions for fixing an input error are known, they are provided to the user The Documentation was tested for: The documentation does not require user input, except for the Search field
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)	Supports	he Web GUI and Non-web GUI were tested for: Data is checked for input errors with an opportunity for the user to correct them Data can be reviewed, corrected, and confirmed by the user before they are finalised The Documentation was tested for: The documentation does not require user input that modifies user controllable data.
3.3.7 Redundant Entry (Level A)	Supports	The Web GUI, Non-web GUI and Documentation were tested for: There are no occurrences of information that the user needs to enter which has been previously entered.
3.3.8 Accessible Authentication (Minimum) (Level AA)	Supports	The Web GUI and Non-web GUI were tested for: The product supports password entry by password managers. The product supports copy and paste while authenticating. The Documentation was tested for: Authentication is not required
4.1.1 Parsing (Level A)	Not Applicable	This criterion is considered as always satisfied for any content using HTML or XML.
4.1.2 Name, Role, Value (Level A)	Partially Supports	The Web GUI and Documentation were tested for: HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc. Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’. Custom controls have appropriate roles specified using the role attribute Custom controls have a meaningful programatically exposed name Frames have a meaningful title specified in the title attribute Following bugs were found in Web GUI: Bug 39847328 : Few of the image elements do not have alternate text or role in Controlplane UI Bug 39749044 : Few of the image elements do not have alternate text or role in Fabric service console Bug 39749030 : Aria dialog and alert dialog should have accessible name in Fabric Service console Bug 39906554: Under Wallet tab, Div tag is nested in controlplane console The Non-web GUI was tested for: User interface components have a programmatically associated name and role State information, properties, and values are programmatically exposed for user interface components
4.1.3 Status Messages (Level AA)	Supports	The Web GUI was tested for: Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus The Non-web GUI was tested for: Markup languages aren't used to generate the user interface The Documentation was tested for: There are no status messages

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Supports	The Non-web GUI was tested for: Does not disrupt platform accessibility features such as sticky keys, high contrast and large fonts.
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Supports	The Non-web GUI was tested for: Responds to platform settings for color, contrast, font type, font size, and focus cursor
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Not Applicable	The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product is not an authoring tool.
504.2.2 PDF Export	Not Applicable	The product is not an authoring tool.
504.3 Prompts	Not Applicable	The product is not an authoring tool.
504.4 Templates	Not Applicable	The product is not an authoring tool.

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	Accessibility features information for Oracle Blockchain Cloud Service is found in Oracle Accessibility Guide for Oracle Cloud Services; Part Number E87816-04: https://docs.oracle.com/en/cloud/accessibility/accessibility-oracle-autonomous-blockchain-cloud-service.html#GUID-FC8D168C-6F5C-4AB2-AD04-FB324ABF6EF4
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	Product documentation is in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Accessibility Conformance Report

Name of Product:

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Notes:

Dependent Products

Evaluation Methods Used:

Accessibility Standards/Guidelines

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WCAG 2.2 Report

Table 1: WCAG Conformance Criteria

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Chapter 4: Hardware

Chapter 5: Software

Chapter 6: Support Documentation and Services

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