ACR: Oracle Mobile Authenticator iOS 4.21.260924

Oracle Accessibility Conformance Report

VPAT® Version 2.5

Name of Product:

 Oracle Mobile Authenticator iOS 4.21.260924

Product Description:

Oracle Mobile Authenticator (OMA) for iOS provides an additional authentication factor alongside a username and password. OMA supports time-based one-time passcodes (TOTP), push notifications for approving or denying authentication requests, and camera-based facial biometric enrollment and verification. This ACR covers Oracle Mobile Authenticator iOS 4.21.260924.

Report Date:

07-OCT-26

Contact Information:

accessible_ww@oracle.com

Notes:

Camera-based facial biometric enrollment and verification, including positioning instructions and the head-movement liveness challenge, are included in this ACR .This ACR covers  Oracle Mobile Authenticator functionality, including time-based one-time passcodes (TOTP) , push authentication and facial biometrics. iOS Face ID application unlock remains in scope.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.0Level A - Yes
Level AA - Yes
Level AAA - No
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Web Content Accessibility Guidelines 2.2Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.2 Report

Table 1 also documents conformance with:

Note: When reporting on conformance with the WCAG 2.2 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports

The product was tested for:

  • Controls have an associated name.
  • CAPTCHAs are not used.
  • Images are not used.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Supports

The product was tested for:

  • User interface component labels are associated with the fields they are labeling through use of the label’s text as the Label trait of the labeled field.

  • Headings are marked as such using the Heading trait.

     

1.3.2 Meaningful Sequence (Level A)Supports

The product was tested for:

  • The VoiceOver reading/presentation sequence matches the logical reading sequence.
1.3.3 Sensory Characteristics (Level A)Supports

The product was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound.
1.3.4 Orientation (Level AA)Partially Supports

The product was tested for:

  • Text is displayed in both device orientations without loss of functionality or visibility of the text.

Exceptions:

  • Bug ID-36299: At larger iOS text sizes, the full passcode and Screen Protection toggle are available in landscape but clipped or hidden in portrait.
1.3.5 Identify Input Purpose (Level AA)Partially Supports

The product was tested for:

  • Text fields which collect information about the user contain the appropriate autocomplete content attribute.

Exceptions:

  • Bug ID-36381: The Username field does not expose its expected input purpose through the iOS text-content type.
1.4.1 Use of Color (Level A)Supports

The product was tested for:

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight.
1.4.2 Audio Control (Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Supports

The product was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1.
  • Other text and images of text have a contrast ratio of at least 4.5:1.
1.4.4 Resize text (Level AA)Supports

The product was tested for:

  • Text can be resized up to 200% without loss of content or functionality using the iOS Zoom feature.
1.4.5 Images of Text (Level AA)Supports

The product was tested for:

  • Images of text are not used.
1.4.10 Reflow (Level AA)Supports

The product was tested for:

  • Due to mobile devices not supporting reflow, this criteria is always met.
1.4.11 Non-text Contrast (Level AA)Supports

The product was tested for:

  • Non-text items have a contrast ratio of at least 3:1.
1.4.12 Text Spacing (Level AA)Supports

The product was tested for:

  • The product does not have content implemented using markup languages that support editing the text style properties in this criteria.
1.4.13 Content on Hover or Focus (Level AA)Not Applicable

The product was tested for:

  • There is no content that appears on hover or focus.
2.1.1 Keyboard (Level A)Supports

The product was tested for:

  • Ability to perform functions from the keyboard only.
  • Logical movement of focus through the controls.
2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control using the built-in VoiceOver and Switch Control assistive technologies.
2.1.4 Character Key Shortcuts (Level A)Not Applicable

The product was tested for:

  • There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable (Level A)Supports

The product was tested for

  • Time limits used are part of an essential activity
2.2.2 Pause, Stop, Hide (Level A)Supports

The product was tested for:

  • Moving, blinking, or scrolling content that is pure decoration can be stopped or hidden.


     
2.3.1 Three Flashes or Below Threshold (Level A)Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
2.4.1 Bypass Blocks (Level A)Supports

The product was tested for:

  • Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.
2.4.2 Page Titled (Level A)Supports

The product was tested for:

  • The name of the software application is meaningful.
2.4.3 Focus Order (Level A)Supports

The product was tested for:

  • Logical movement through the focusable components using only bluetooth keyboard, in an order that follows a meaningful sequence.
2.4.4 Link Purpose (In Context) (Level A)Supports

The product was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose.
2.4.5 Multiple Ways (Level AA)Supports

The product was tested for:

  • Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

 

2.4.6 Headings and Labels (Level AA)Supports

The product was tested for:

  • Headers describe the topic or purpose of the content below them.
  • Labels describe the purpose of the associated field.
2.4.7 Focus Visible (Level AA)Supports

The product was tested for:

  • Visual indication of the location of the focus using VoiceOver to display a focus indicator.
2.4.11 Focus Not Obscured (Level AA)Supports

The product was tested for:

  • The initial position of user interface components receiving keyboard focus are not hidden entirely by author-created content.
2.5.1 Pointer Gestures (Level A)Not Applicable

The product was tested for:

  • There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)Supports

The product was tested for:

  • When an operation uses a single pointer, completion of the function is on the up-event, and users can cancel before the action is completed.
2.5.3 Label in Name (Level A)Supports

The product was tested for:

  • User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)Not Applicable

The product was tested for:

  • There are no functions that require motion of the device.
2.5.7 Dragging Movements (Level AA)Not Applicable

The product was tested for:

  • There is no functionality that uses dragging movements.
2.5.8 Target Size (Minimum) (Level AA)Partially Supports

The product was tested for:

  • Interactive targets take up at least 24×24 CSS pixels of space, including white space around the target, and the space is not shared with another target.

Exceptions:

  • Bug ID-36382: The Screen Protection switch in Settings does not provide the required minimum interaction target space.
3.1.1 Language of Page (Level A)Supports

The product was tested for:

  • Application is in the locale/language of the underlying platform.
3.1.2 Language of Parts (Level AA)Not Applicable

The product was tested for:

  • There are no passages of text that are different than that of the page
3.2.1 On Focus (Level A)Supports

The product was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.2 On Input (Level A)Supports

The product was tested for:

  • Changes in the value of user interface components do not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.3 Consistent Navigation (Level AA)Supports

The product was tested for:

  • Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.
3.2.4 Consistent Identification (Level AA)Supports

The product was tested for:

  • Controls are used and identified consistently throughout the product.
3.2.6 Consistent Help (Level A)Not Applicable

The product was tested for:

  • None of the following help mechanisms exist: Human contact details, human contact mechanisms, self-help options, automated contact mechanisms.
3.3.1 Error Identification (Level A)Supports

The product was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred. 
3.3.2 Labels or Instructions (Level A)Supports

The product was tested for:

  • Labels or instructions are provided when the product requires user input.
3.3.3 Error Suggestion (Level AA)Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user.
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)Supports

The product was tested for:

  • Data can be reviewed, corrected, and confirmed by the user before they are finalized.
3.3.7 Redundant Entry (Level A)Supports

The product was tested for:

  • There are no occurrences of information that the user needs to enter which has been previously entered.
3.3.8 Accessible Authentication (Minimum) (Level AA)Supports

The product was tested for:

  • Steps which utilize a cognitive functional test have an alternative that does not rely upon a cognitive functional test.
  • A mechanism is available to assist the user with any authentication step that utilizes a cognitive functional test.
4.1.1 Parsing (Level A)Not ApplicableThis criterion is considered as always satisfied for any content using HTML or XML.
4.1.2 Name, Role, Value (Level A)Supports

The product was tested for:

  • User interface components have a programmatically associated name and role using the UIAccessibility Label property and appropriate Attributes.
  • State information, properties, and values are programmatically exposed for user interface components using the appropriate part of the UIAccessibility API.
4.1.3 Status Messages (Level AA)Supports

The product was tested for:

  • Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)
Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesSupports

The product was tested for:

  • Does not disrupt platform accessibility features such as Sticky Keys, High Contrast and Large Fonts.
502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesPartially Supports

The product was tested for:

  • Responds to platform settings for color, contrast, font type, font size, and focus cursor

Exceptions:

  • Bug ID-36299: At larger iOS text sizes in portrait, the time-based passcode is clipped and the Screen Protection toggle is hidden; both are available in landscape.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesPartially Supports

The product uses standard iOS accessibility APIs to support accessibility.

Exceptions:

  • Bug ID-36380: Product documentation does not accurately describe the application’s accessibility features.
602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Documentation is provided in electronic format

603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicable Standards/Guidelines, subject to Oracle's interpretation of those standards (available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.