ACR: Oracle MyLearn 5.7

Oracle Accessibility Conformance Report

VPAT® Version 2.5

Name of Product:

 Oracle MyLearn 5.7

Product Description:

Oracle MyLearn is Oracle University's online learning portal that delivers a personalized learning experience to Oracle customers.

Features include:

 

Product website: https://mylearn.oracle.com

The responses to many of the technical standards are based on functionality provided by underlying technologies; please see the ACRs listed in the Dependent Products section for more information.

 

Report Date:

06-OCT-26

Contact Information:

accessible_ww@oracle.com

Notes:

The Oracle MyLearn content management system (CMS) is excluded from ACR.  The MyLearn CMS is an internal Oracle tool for managing content. 

Dependent Products


This product interacts with or is built with the other Oracle products listed in this section. Click below to view information about the accessibility of these dependent products. Products listed are the versions available at the time of publication of this document; newer documents may be available that supersede these versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.0Level A - Yes
Level AA - Yes
Level AAA - No
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Web Content Accessibility Guidelines 2.2Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.2 Report

Table 1 also documents conformance with:

Note: When reporting on conformance with the WCAG 2.2 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports

The product was tested for:

  • Images that convey information have meaningful alternative text using ALT
  • Images that are decorative are marked up using ALT=”” or CSS background images
  • Titles for Objects and Applets are provided
  • Controls have an associated name
  • Non-text characters are not used or have meaningful alternative text
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Partially Supports

The product was tested for:

  • User interface component labels are associated with the fields they are labeling.
  • Relationships between data are identifiable by assistive technology, or a description of the information and the relationship is provided.
  • Headings are encoded with HTML heading tags.
  • List markup is used for marking up lists.
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate.
  • Data tables specify SUMMARY or CAPTION.
  • Layout tables use appropriate markup.
  • Groups of components are marked up with their description.
  • Style sheets are used only to change the layout and presentation on the screen.

Exceptions:

  • Bug 40080619 - One or more landmarks on the My Favorites page lack a unique role and accessible-name combination.
  • Bug 40080611 - One or more ARIA roles on the MyLearn home page are missing their required parent roles.
  • Bug 40080977 - The Assessment dialog lacks an accessible name for screen-reader users.
  • Bug 40081863 - One or more data tables/grids on the proctored exam page do not have accessible text.

 

1.3.2 Meaningful Sequence (Level A)Supports

The product was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence

 

1.3.3 Sensory Characteristics (Level A)Supports

The product was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
1.3.4 Orientation (Level AA)Supports

The product was tested for:

  • Text is displayed in both device orientations without loss of functionality or visibility of the text.
1.3.5 Identify Input Purpose (Level AA)Supports

The product was tested for:

  • There are no text fields that collect information about the user.
1.4.1 Use of Color (Level A)Partially Supports

The product was tested for:

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight
  • Information conveyed by color has a contrast ratio of at least 3:1

Exceptions:

  • Bug 40098139 - The Certification Program link in the Proctored Exam 'Terms and Conditions section is not visually distinguishable from surrounding text.
1.4.2 Audio Control (Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Partially Supports

The product was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • All other text and images of text have a contrast ratio of at least 4.5:1

Exceptions:

  • Bug 40075937- Accessibility issue identified in the Learning Path Description content has an insufficient color contrast; update the text color styling to meet contrast requirements.
  • Bug 40076053 - Order-number text on the eKit Orders page has insufficient color contrast.
  • Bug 40075958 - 'Readiness Check' link in the Confirm Readiness Check section has insufficient color contrast.
1.4.4 Resize text (Level AA)Supports

The product was tested for:

  • Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text (Level AA)Supports

The product was tested for:

  • Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential
1.4.10 Reflow (Level AA)Supports

The product was tested for:

  • Text information reflows so that only one direction of scrolling is required while at 400% zoom.
1.4.11 Non-text Contrast (Level AA)Supports

The product was tested for:

  • Non-text items have a contrast ratio of at least 3:1
1.4.12 Text Spacing (Level AA)Supports

The product was tested for:

  • When the following attributes and no others are modified there is no loss in functionality or content:
    • Line height (line spacing) to at least 1.5 times the font size
    • Spacing following paragraphs to at least 2 times the font size
    • Letter spacing (tracking) to at least 0.12 times the font size
    • Word spacing to at least 0.16 times the font size
1.4.13 Content on Hover or Focus (Level AA)Supports

The product was tested for:

  • Dismissable -The content can be dismissed without moving the pointer or keyboard focus
  • Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing
  • Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.
2.1.1 Keyboard (Level A)Supports

The product was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
  • Proper operation of unique keystrokes and access keys, including those listed in the product documentation
2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control

 

2.1.4 Character Key Shortcuts (Level A)Supports

The product was tested for:

  • There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable (Level A)Supports

The product was tested for:

  • Time limits in the product can be extended with at least 20 seconds warning up to 10 times
2.2.2 Pause, Stop, Hide (Level A)Supports

The product was tested for:

  • Moving, blinking, or scrolling information that is designed to last for more than five seconds can be paused
  • Moving, blinking, or scrolling content that is pure decoration can be stopped or hidden
2.3.1 Three Flashes or Below Threshold (Level A)Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks (Level A)Supports

The product was tested for:

  • A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page.
  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links.
  • WAI-ARIA Landmark elements are used outside of repetitive navigation links.
2.4.2 Page Titled (Level A)Supports

The product was tested for:

  • Pages have a meaningful title specified in the TITLE element
2.4.3 Focus Order (Level A)Partially Supports

The product was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence

Exceptions:

  • Bug 40075245 - Users are able to focus the disabled grid / list view icon with the keyboard in Story page.
  • Bug 40081860 - Keyboard users cannot access 'View Quiz / View Skill Check' buttons of course page in a logical order
  • Bug 40075917 - The expand control for available exam slots is skipped in the keyboard focus order, preventing users from viewing additional exam slots.
  • Bug 40110007 - Keyboard focus is not visible on the Platform Quiz - Start and Continue buttons on the Learning Path page, though both remain keyboard operable.
  • Bug 40117301 - The focus indicator incorrectly pointed out on the exam title for a while when a new question page appears in a Skill Check
2.4.4 Link Purpose (In Context) (Level A)Partially Supports

The product was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose

Exceptions:

  • Bug 40076174 - Exam link text in 'My Exam Wallet' is not clearly conveyed to screen-reader users.
2.4.5 Multiple Ways (Level AA)Supports

The product was tested for:

  • Pages are contained in a "site map"
  • Pages are fully inter-linked to each other
  • Page contains controls that enable reaching all pages
2.4.6 Headings and Labels (Level AA)Supports

The product was tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels describe the purpose of the associated field
2.4.7 Focus Visible (Level AA)Partially Supports

The product was tested for:

  • Visual indication of the location of the focus

Exceptions:

  • Bug 40074875 - In the Course page player information section, keyboard users cannot visually see the Playback Speed options; however, they can still select the available playback-speed values within the control area.
2.4.11 Focus Not Obscured (Level AA)Supports

The product was tested for:

  • The initial position of user interface components receiving keyboard focus are not hidden entirely by author-created content.
2.5.1 Pointer Gestures (Level A)Not Applicable

The product was tested for:

  • There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)Supports

The product was tested for:

  • When an operation uses a single pointer, the down-event of the pointer is not used to execute any part of the function
  • When an operation uses a single pointer, completion of the function is on the up-event, and a mechanism is available to abort the function before completion or undo the function after completion
2.5.3 Label in Name (Level A)Partially Supports

The product was tested for:

  • User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually

Exceptions:

  • Bug 40081864 - 'Private Event Code' button’s accessible name does not match its visible label.
2.5.4 Motion Actuation (Level A)Not Applicable

The product was tested for:

  • There are no functions that require motion of the device.
2.5.7 Dragging Movements (Level AA)Supports

The product was tested for:

  • Functionality that uses a dragging movement for operation can be achieved by a single pointer without dragging.
2.5.8 Target Size (Minimum) (Level AA)Supports

The product was tested for:

  • Interactive targets take up at least 24×24 CSS pixels of space, including white space around the target, and the space is not shared with another target.
  • The function can be achieved through a different control in the same software that meets this criterion.
  • The target is in a sentence or its size is otherwise constrained by the line-height of non-target text.
3.1.1 Language of Page (Level A)Supports

The product was tested for:

  • Properly set lang attribute for each page
3.1.2 Language of Parts (Level AA)Supports

The product was tested for:

  • Proper use of lang attribute for text passages that are in a different language than that of the page
3.2.1 On Focus (Level A)Supports

The product was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.2 On Input (Level A)Supports

The product was tested for:

  • Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.3 Consistent Navigation (Level AA)Supports

The product was tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time
3.2.4 Consistent Identification (Level AA)Supports

The product was tested for:

  • Images and controls are used and identified consistently throughout the product
3.2.6 Consistent Help (Level A)Supports

The product was tested for:

  • Help mechanisms (or a link to different software containing help mechanisms) occur in the same order relative to other software content.
3.3.1 Error Identification (Level A)Supports

The product was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred
3.3.2 Labels or Instructions (Level A)Partially Supports

The product was tested for:

  • Labels or instructions are provided when the product requires user input

Exceptions:

  • Bug 40077411- One or more buttons lack accessible labels in 'Ask Oracle' chatbot.
3.3.3 Error Suggestion (Level AA)Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user.
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)Supports

The product was tested for: 

  • Submissions can be reversed by the user.
  • Data is checked for input errors with an opportunity for the user to correct them.
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized.
3.3.7 Redundant Entry (Level A)Not Applicable

The product was tested for:

  • There are no occurrences of information that the user needs to enter which has been previously entered.
3.3.8 Accessible Authentication (Minimum) (Level AA)Supports

The product was tested for: 

  • Steps which utilize a cognitive functional test have an alternative that does not rely upon a cognitive functional test.
  • A mechanism is available to assist the user with any authentication step that utilizes a cognitive functional test.
  • The product supports password entry by password managers.
  • The product supports copy and paste while authenticating.
4.1.1 Parsing (Level A)Not ApplicableThis criterion is considered as always satisfied for any content using HTML or XML.
4.1.2 Name, Role, Value (Level A)Partially Supports

The product was tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.

Exceptions:

  • Bug 40075329 - Exam date and time information in the registration summary is incorrectly exposed as an interactive text box to screen-reader users, although no action is available.

     

4.1.3 Status Messages (Level AA)Supports

The product was tested for:

  • Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesPartially Supports

Oracle MyLearn documentation currently provides limited information about the product’s accessibility and compatibility features. Users may obtain accessibility-related assistance through My Oracle Learning Support; the available MyLearn documentation does not comprehensively identify and explain how to use all built-in accessibility features or features that support compatibility with assistive technologies.

My Oracle Learning Support:

https://help-education.oracle.com/pls/apex/f?p=107:22:::::P_FROM:MyLearn

Using Common Features - Keyboard Shortcuts for Redwood Components:

https://docs.oracle.com/en/cloud/saas/applications-common/26c/oacpr/keyboard-shortcuts-for-redwood-components.html

Exceptions:

  • Bug 40088552 - Oracle MyLearn documentation is required to explain the use of Oracle MyLearn specific accessibility features beyond Redwood common-component documentation.

 

 

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format.

603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupports

Oracle University provides accessibility and compatibility information for Oracle MyLearn through its product documentation and support resources. Information is available on accessibility features, including captions and transcripts, and on applicable system and browser requirements. Users may contact Oracle MyLearn support  for additional accessibility-related assistance.

603.3 Accommodation of Communication NeedsSupports

Oracle University provides a human point of contact for support requests requiring accommodation. Support is available through My Oracle Learning Support, and Oracle University will provide or coordinate appropriate communication accommodations to support individuals with disabilities in accessing and participating in its digital learning services.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicable Standards/Guidelines, subject to Oracle's interpretation of those standards (available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.