Section 1194.21 Software Applications and Operating Systems
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.21(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. | Product has been developed to conform to this standard subject to the remarks on the right. | The app was tested for accessibility support using the following categories of tests: - Tap gesture to select a control/link.
- Double-tap gesture to activate the control/link.
- Speak Selection to select text on a text entry page.
- Selecting a control was recognized by Voice Over and the corresponding text for the control was read out by the device.
- A bluetooth keyboard connected to the iPad device was also used to test data entry, where available, in the app.
Exceptions: - Bug: A keyboard can be attached to Canopy on the iPad, but one cannot navigate the system using the keyboard. CR#7173202.
- Bug: Using a keyboard to navigate the host entry form while VoiceOver is enabled does not work. CR#7172627
- Bug: The tabs at the bottom of the screen are just called "Button" in VoiceOver, not "Hardware", "Status", etc. CR#7172625
- Bug: Selecting text on the Status page, VoiceOver reads the name, but not the status. CR#7173213
- Bug: The green, amber, grey and problems buttons at the top of the main page do not read their values. CR#7172771
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| 1194.21(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for response to the following operating system accessibility features where available: - System fonts, White on Black
- Voiceover, Zoom on iPad
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| 1194.21(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes. | Product has been developed to conform to this standard subject to the remarks on the right. | Where available, the product was tested for: - Current focus location is programmatically exposed.
- Visual indication of the focused component when used with VoiceOver.
- Visual indication of the position of the cursor in editable text field.
- The selected item had a border surrounding it to indicate its focus.
Exceptions: - Bug: Problem with focus when using VoiceOver with the bluetooth keyboard. CR#7172627.
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| 1194.21(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Role, states, and values of controls are programmatically available to assistive technology.
- Functional images have alternative text.
- Sliders are replaced with dropdowns and are programmatically available to assistive technology.
- Actions like drills are exposed via explicit icons with alt text.
Exceptions: - Bug: The green, amber, grey and problems buttons at the top of the main page do not read their values. CR#7172771
- Bug: Selecting text on the status page, VoiceOver reads the name but not the status. CR#7173213
- Bug: The green, amber and grey buttons convey information about a host, but don't have alternative text. CR#7173213
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| 1194.21(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Images that convey information have alternative text, and the meaning of such images is consistent throughout the application.
Exceptions: - Bug: The Hardware page has a green, amber or grey button at top with no text to describe what it should do. CR#7173218
- Bug: The green, amber and grey buttons convey information about a host, but don't have alternative text. CR#7173213
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| 1194.21(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Text is rendered through the platform controls which are responsible for exposing content in a way that is programmatically available to assistive technology on the platform.
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| 1194.21(g) Applications shall not override user selected contrast and color selections and other individual display attributes. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - iOS-level color and contrast settings are honored by the product - the "White on Black" option in the Accessibility settings was honored by the application.
Exceptions: - Bug: When White on Black is enabled, the amber and green buttons are indistinguishable. CR# 7172628
- Bug: The graphs in the Dashboard are too light to see against the black background. CR#7174516
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| 1194.21(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. | Not Applicable | The product does not contain moving, blinking, or scrolling information. |
| 1194.21(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. | Product has been developed to conform to this standard subject to the remarks on the right. | Color or font-styles are not the only visual means of conveying information in the app. However, the underlying content, like tables and charts may use fonts and/or color to convey information, as is sometimes the case with conditional formats that seek to convey outlier or exceptional information via the use of colors. Also note that the content creator can choose to make use of icons, in addition to or in place of color for conditional formats. Furthermore, a text view component can also be added by the content author to provide explanation for the conditional formats created on the view. Exceptions: - Bug: Only color coding is used to indicate the state of a host system. CR#7173222
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| 1194.21(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - The default colors of the app do not meet the luminosity contrast ratio of at least 4.5:1. Please use the White on Black accessibility feature on the device for higher contrast.
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| 1194.21(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - The product does not use flashing or blinking text, objects or other elements.
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| 1194.21(l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Form element labels are programmatically available to assistive technology.
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Section 1194.22 Web-based Internet Information and Applications
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.22(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). | Not Applicable | |
| 1194.22(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. | Not Applicable | |
| 1194.22(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. | Not Applicable | |
| 1194.22(d) Documents shall be organized so they are readable without requiring an associated style sheet. | Not Applicable | |
| 1194.22(e) Redundant text links shall be provided for each active region of a server-side image map. | Not Applicable | |
| 1194.22(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. | Not Applicable | |
| 1194.22(g) Row and column headers shall be identified for data tables. | Not Applicable | |
| 1194.22(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. | Not Applicable | |
| 1194.22(i) Frames shall be titled with text that facilitates frame identification and navigation. | Not Applicable | |
| 1194.22(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. | Not Applicable | |
| 1194.22(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. | Not Applicable | |
| 1194.22(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology. | Not Applicable | |
| 1194.22(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with ยง1194.21(a) through (l). | Not Applicable | |
| 1194.22(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. | Not Applicable | |
| 1194.22(o) A method shall be provided that permits users to skip repetitive navigation links. | Not Applicable | |
| 1194.22(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. | Not Applicable | |
Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent withthe following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999)published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4,(c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.
Section 1194.23 Telecommunications Products
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.23(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. | Not Applicable | |
| 1194.23(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. | Not Applicable | |
| 1194.23(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. | Not Applicable |
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| 1194.23(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. | Not Applicable |
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| 1194.23(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. | Not Applicable |
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| 1194.23(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. | Not Applicable | |
| 1194.23(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. | Not Applicable | |
| 1194.23(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. | Not Applicable | |
| 1194.23(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. | Not Applicable | |
| 1194.23(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. | Not Applicable | |
| 1194.23(k)(1) For products which have mechanically operated controls or keys, controls and keys shall be tactilely discernible without activating the controls or keys. | Not Applicable | |
| 1194.23(k)(2) For products which have mechanically operated controls or keys, controls do not require tight grasping, pinching or twisting of the wrist to operate. | Not Applicable | |
| 1194.23(k)(3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. | Not Applicable | |
| 1194.23(k)(4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. | Not Applicable | |
Section 1194.24 Video and Multimedia Products
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.24(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. | Not Applicable | |
| 1194.24(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. | Not Applicable | |
| 1194.24(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. | Not Applicable | |
| 1194.24(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. | Not Applicable | |
| 1194.24(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent. | Not Applicable | |
Section 1194.25 Self Contained, Closed Products
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.25(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach assistive technology to the product. Personal headsets for private listening are not assistive technology. | Not Applicable | |
| 1194.25(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. | Not Applicable | |
| 1194.25(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4). | Not Applicable | |
| 1194.25(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. | Not Applicable | |
| 1194.25(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime. | Not Applicable | |
| 1194.25(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. | Not Applicable | |
| 1194.25(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. | Not Applicable | |
| 1194.25(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. | Not Applicable | |
| 1194.25(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. | Not Applicable | |
| 1194.25(j)(1) The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. | Not Applicable | |
| 1194.25(j)(2) Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. | Not Applicable | |
| 1194.25(j)(3) Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. | Not Applicable | |
| 1194.25(j)(4) Operable controls shall not be more than 24 inches behind the reference plane. | Not Applicable | |
Section 1194.31 Functional Performance Criteria
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.31(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards.
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| 1194.31(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. |
| 1194.31(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. |
| 1194.31(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. |
| 1194.31(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. |
| 1194.31(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. |