Section 1194.21 Software Applications and Operating Systems
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.21(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Logical tab order through the product controls and selectable elements
- Consistent use of keyboard keys to perform selection and action
- menu items have unique shortcut selection characters
- hotkeys/keyboard shortcuts available to skip elements
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| 1194.21(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Windows or other OS-level color settings are not over-ruled by product.
- Support for Sticky Keys, FilterKeys, and ToggleKeys
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| 1194.21(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Visual indication of the position of the cursor
- Current focus location is programmatically exposed.
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| 1194.21(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Programmatically associated name for each control, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION.
- Meaningful icon/image/object identification
including object state change on selection (e.g., folder open on selection)
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| 1194.21(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Meaningful icon/image/object identification
including object state change on selection (e.g., folder open on selection) - Consistent use of images throughout the product
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| 1194.21(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. | Product has been developed to conform to this standard subject to the remarks on the right. | Textual information is provided through standard HTML markup and controls. The browser is responsible for making operating system function calls. |
| 1194.21(g) Applications shall not override user selected contrast and color selections and other individual display attributes. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Windows or other OS-level color settings are not over-ruled by product
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| 1194.21(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. | Product has been developed to conform to this standard subject to the remarks on the right. | The product contains no animation. |
| 1194.21(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - The meaning conveyed by any use of color or font styles is duplicated in text or other means.
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| 1194.21(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - product offers single color contrast setting (high contrast)
- contrast setting is consistent through the user session
- Windows or other OS-level color settings are not over-ruled by product
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| 1194.21(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. | Product has been developed to conform to this standard subject to the remarks on the right. | There are no blinking or flashing items in this product |
| 1194.21(l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Programmatically associated names for each control, derived from the appropriate HTML elements and attributes including LABEL and TITLE.
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Section 1194.22 Web-based Internet Information and Applications
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.22(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Meaningful icon/image/object identification
- Focusable elements have title attribute set when focused.
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| 1194.22(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. | Product has been developed to conform to this standard subject to the remarks on the right. | The product has no multimedia. |
| 1194.22(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. | Product has been developed to conform to this standard subject to the remarks on the right. | There is no reliance on color. |
| 1194.22(d) Documents shall be organized so they are readable without requiring an associated style sheet. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Style sheets are used only to change the layout and presentation of the screen
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| 1194.22(e) Redundant text links shall be provided for each active region of a server-side image map. | Product has been developed to conform to this standard subject to the remarks on the right. | This product does not contain server-side image maps |
| 1194.22(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. | Product has been developed to conform to this standard subject to the remarks on the right. | This product does not contain client-side image maps |
| 1194.22(g) Row and column headers shall be identified for data tables. | Product has been developed to conform to this standard subject to the remarks on the right. | The product has been tested for: - Identification of table column and row headers
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| 1194.22(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Markup to associate a data cell and header cell
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| 1194.22(i) Frames shall be titled with text that facilitates frame identification and navigation. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - HTML frame identification
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| 1194.22(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. | Product has been developed to conform to this standard subject to the remarks on the right. | Nothing flashes or blinks in this product |
| 1194.22(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. | Product has been developed to conform to this standard subject to the remarks on the right. | Text–only pages are not necessary because pages have been coded to meet other applicable standards, to the extent indicated. |
| 1194.22(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: Content generated by JavaScript has been coded to meet other applicable standards, to the extent indicated. |
| 1194.22(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with ยง1194.21(a) through (l). | Product has been developed to conform to this standard subject to the remarks on the right. | The SOA EM component does not require applets, plug-ins or other applications to interpret other page content. |
| 1194.22(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Programmatically associated names for each control, derived from the appropriate HTML elements and attributes including LABEL and TITLE.
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| 1194.22(o) A method shall be provided that permits users to skip repetitive navigation links. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Skipable repetitive navigation links
- Appropriate use of Headers
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| 1194.22(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. | Product has been developed to conform to this standard subject to the remarks on the right. | Application timeout options to continue or exit are provided after a period of application inactivity. |
Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.
Section 1194.23 Telecommunications Products
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.23(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. | Not Applicable | |
| 1194.23(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. | Not Applicable | |
| 1194.23(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. | Not Applicable | |
| 1194.23(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. | Not Applicable | |
| 1194.23(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. | Not Applicable | |
| 1194.23(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. | Not Applicable | |
| 1194.23(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. | Not Applicable | |
| 1194.23(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. | Not Applicable | |
| 1194.23(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. | Not Applicable | |
| 1194.23(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. | Not Applicable | |
| 1194.23(k)(1) For products which have mechanically operated controls or keys, controls and keys shall be tactilely discernible without activating the controls or keys. | Not Applicable | |
| 1194.23(k)(2) For products which have mechanically operated controls or keys, controls do not require tight grasping, pinching or twisting of the wrist to operate. | Not Applicable | |
| 1194.23(k)(3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. | Not Applicable | |
| 1194.23(k)(4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. | Not Applicable | |
Section 1194.24 Video and Multimedia Products
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.24(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. | Not Applicable | |
| 1194.24(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. | Not Applicable | |
| 1194.24(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. | Not Applicable | |
| 1194.24(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. | Not Applicable | |
| 1194.24(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent. | Not Applicable | |
Section 1194.25 Self Contained, Closed Products
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.25(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach assistive technology to the product. Personal headsets for private listening are not assistive technology. | Not Applicable | |
| 1194.25(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. | Not Applicable | |
| 1194.25(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4). | Not Applicable | |
| 1194.25(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. | Not Applicable | |
| 1194.25(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime. | Not Applicable | |
| 1194.25(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. | Not Applicable | |
| 1194.25(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. | Not Applicable | |
| 1194.25(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. | Not Applicable | |
| 1194.25(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. | Not Applicable | |
| 1194.25(j)(1) The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. | Not Applicable | |
| 1194.25(j)(2) Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. | Not Applicable | |
| 1194.25(j)(3) Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. | Not Applicable | |
| 1194.25(j)(4) Operable controls shall not be more than 24 inches behind the reference plane. | Not Applicable | |
Section 1194.31 Functional Performance Criteria
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.31(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards.
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| 1194.31(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. |
| 1194.31(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. |
| 1194.31(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. |
| 1194.31(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. |
| 1194.31(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. |