Oracle Accessibility Conformance Report

VPAT® Version 2.0 - October 2017

Name of Product:

EPM Workspace PS4 (updated) 11.1.2.4

Product Description:

This VPAT applies to Hyperion Workspace.  It is user interface that is used to access all Oracle Hyperion and non-Oracle Hyperion content

Date:

20-Feb-2018

Archive Note:

This VPAT applies to only version 11.1.2.4. It does not apply to any versions of EPM Workspace PS4 after this. This VPAT has been superseded by Enterprise Performance Management Workspace 11.2.

Contact Information:

accessible_ww@oracle.com

Notes:

The Workspace Preferences UI is used to set the option to enable “Screen reader mode”.  This is the only configuration setting at the product level for accessibility.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.0, at https://www.w3.org/TR/2008/REC-WCAG20-20081211/Level A - Yes
Level AA - Yes
Level AAA - No
Section 508 as published in 2017, at https://www.Section508.govYes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Supports with Exceptions
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.0 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports with Exceptions

The product was tested for:

  • Images that convey information have meaningful alternative text using ALT.
  • Images that are decorative are marked up using ALT=”” or CSS background images.

EXCEPTIONS:

Most functional images have ALT attributes, and most of those that do not have another attribute such as title which describes the image. The following images are missing the ALT attribute:

  • 18673362: Close a dialog
  • 14372982: Manage Preferences wizard: move left, move right, move all left, move all right, maximize, combo box arrow
  • 14361796: Show/hide splitter image
  • 14366793: Close, Search, scroll left, scroll right, minimize, maximize, and restore

Decorative images that have an ALT attribute:

  • 18339220: A vertical squiggle in the tab bar. Its alt text is based on the name of the open module
  • 18197706: Images showing what types of applications are available on the Home Page
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not Applicable

The product was tested for:

  • No Pre-recorded audio-only or video-only content is being used.
1.2.2 Captions (Prerecorded) (Level A)Not Applicable

The product was tested for:

  • No audio content is being used.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not Applicable

The product was tested for:

  • No  audio-only or video-only content is being used
1.2.4 Captions (Live) (Level AA)Not Applicable

The product was tested for:

  • No live audio content in video is being used.
1.2.5 Audio Description (Prerecorded) (Level AA)Not Applicable

The product was tested for:

  • No video content is being used.
1.3.1 Info and Relationships (Level A)Supports

The product was tested for:

  • User interface component labels are associated with the fields they are labeling
  • Headings are encoded with HTML heading tags
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate
  • Data tables specify SUMMARY or CAPTION
  • Layout tables use appropriate markup
  • Style sheets are used only to change the layout and presentation on the screen
1.3.2 Meaningful Sequence(Level A)Supports

The Product was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence.
1.3.3 Sensory Characteristics(Level A)Supports

The Product was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound.
1.4.1 Use of Color(Level A)Supports

The Product was tested for:

  • Information is not conveyed using color.
1.4.2 Audio Control(Level A)Not Applicable

The product was tested for:

  • No audio is used.
1.4.3 Contrast (Minimum) (Level AA)Supports

The product was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • All other text and images of text have a contrast ratio of at least 4.5:1
1.4.4 Resize text(Level AA)Not Supported

The Product was tested for:

  • 9313289: Screen magnifier programs are preferred over browser based "Zoom" and "Text Size" features, as they may produce undesirable results. Text resizing causes misalignment of grids and tree views.

1.4.5 Images of Text(Level AA)Supports

The product was tested for:

  • No Instances of Images as text
2.1.1 Keyboard(Level A)Supports with Exceptions

The product was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
  • Consistent use of keyboard keys to perform selection and action
  • Menu items have unique shortcut selection characters
  • Hotkeys/keyboard shortcuts available to skip elements

EXCEPTIONS:

  • 7125276: While in screen-reader mode, if the focus is inside a text field, pressing the Home or End keys does not move the cursor to the beginning or end of the text field.
  • 18225100: When a dialog is open, pressing the F10 key will move focus to the menus behind the dialog, but the key should be ignored while a dialog is open.
  • 18225028: When a dialog is open and screen reader support is enabled, pressing the Ctrl-L shortcut will not activate the list of links dialog, but will instead open Internet Explorer's Open dialog.
  • 7426187: While using Home Page, global shortcuts (for example, Ctrl-T, Ctrl-G, F10) may not work until Ctrl-Shift-F6 is pressed.
  • 16288711 and 20238121: The Windows application key or Shift-F10 shortcut brings up the context menu for the columns in the grids, not the context menu for the items which has the focus. The main menu can be used to operate on objects selected in the repository.
  • 9278978: Top level Workspace menus can be accessed using the Alt key and the letter associated with that menu. Once the menu is opened the Alt key is not necessary and should not be used to access menu items included in the menu currently open. User should only press the letter associated with the submenu item desired. Example of a correct item selection:  Alt-F opens File menu, "N" is all that is needed to select the New menu item under File menu.
  • 10170614: The global navigation shortcut "F10" to move the focus to the first menu in the menu bar may not work in some browsers if the current focus is inside a combobox list.  Once the user moves focus out of the combobox, "F10" works correctly.
  • 12857511: In Mozilla Firefox, when the focus is inside an iframe, the Alt-X or Ctrl-X key commands are not functional. To work around, use Alt+Shift+X. This will select the menu, and the arrow keys can be used to expand the menus and select an item. Pressing the space bar or Enter will activate the menu item. Another workaround is to switch focus out of the iframe by pressing Ctrl-Shift-F6, then enter the key command.
  • 19851685: Accelerator keys for buttons intermittently do not work. The workaround is to press Tab until the focus moves to the button, then press Enter to activate the button.
  • 20199715: The combo boxes in Dynamic Help do not allow items to be selected via the keyboard.

 

2.1.2 No Keyboard Trap (Level A)Supports with Exceptions

The product was tested for:

  • Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.

EXCEPTIONS:

  • 18050145:  Layout areas on the Home Page can have More links. The user can press Tab to move to the More link and the down arrow to activate the link to see additional items in the list. After this, pressing Tab or Shift-Tab does not move the focus off of the items in the list. The user must press Escape and then Tab to move the focus from the list of items.
  • 12973708: When the focus is inside a Workspace page, in order to access global shortcuts, Ctrl-Shift-F6 must be pressed first.
  • 11742052: In some dialogs, the accelerator keys may need to be pressed twice.
  • 13775327: In Workspace Pages, after pressing Ctrl-Shift-F6 to shift focus out of an iframe, you can tab to other controls outside the iframe, but you cannot immediately press Ctrl-F6 to return to the iframe. Also, the focus is not visible. As a workaround, you can press Tab to move to another control, then Shift-Tab to bring the focus back to the iframe, and finally Ctrl-F6 to return focus to inside the iframe.
  • 16086977:  When using the keyboard to navigate the items in the More menu on the Home Page or the Quick Links layout area on a Workspace Page, moving to the other controls on the page cannot be done with the Tab key. The user must press the Escape key.
  • 18906913: If no content modules are open in Workspace, then global navigation shortcut keys (e.g., Ctrl-T to access the toolbar) do not work. The workaround is to use a menu shortcut (e.g., Alt-F to open the file menu), which allows the global navigation keys to work again. With Mozilla Firefox, the global navigation keys may cause the focus to move to the browser's Address bar instead of the expected area (e.g., after pressing Ctrl-T, the expectation is that the focus will go the toolbar). The workaround is to press Tab to move the focus from the Address bar.
  • 15935647: In some circumstances, the focus will not move to the toolbar using Shift-Tab. The workaround is to press Ctrl-T to move focus to the toolbar.
  • 7686695: While viewing Workspace pages, it is not possible to use the right arrow to navigate to the second row of layout areas. The workaround is to use the Down arrow key.


 

2.2.1 Timing Adjustable(Level A)Supports

The product was tested for:

  • The only time limit is for user inactivity. This time limit can be adjusted to at least 10 times longer before being encountered.

2.2.2 Pause, Stop, Hide (Level A)Supports

The product was tested for:

  • No Auto-Updating
  • No moving, blinking, or scrolling information
2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)Supports

The product was tested for:

  • Keyboard shortcuts to skip repetitive navigation links are documented.
2.4.2 Page Titled(Level A)Supports

The Product was tested for:

  • Titles on pages.
  • Titles for nested Iframes within.
2.4.3 Focus Order(Level A)Supports with Exceptions

The product was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence

EXCEPTIONS:

  • 18354320: When using Mozilla Firefox, the focus can move to the browser's Address bar, which is not intuitive.
  • 18354268: With Mozilla Firefox, the focus moves inside the iframe on the Home Page without the user having to press the documented key sequence (Ctrl-F6).
  • 8564952: Components that are in a disabled state are not focusable.
  • 18720095: The tab order in the Explore module's grid is not intuitive. The focus moves from the Process Bar (which shows the path) then to the Maximize button, and then to the first row in the table (skipping the column headers). After all the rows in the table, the focus moves to the column headers and then to the Help link at the top of the page.
  • 19869279: Unable to move focus in the menu bar, when no content is opened in workspace.
2.4.4 Link Purpose (In Context)(Level A)Supports

The product was tested for:

  • The text of links and their surrounding paragraph, list, table cell (with marked up table headers), or preceding heading is sufficient to describe their purpose.
2.4.5 Multiple Ways(Level AA)Supports

The product was tested for:

  • Searching documents using a search box.
2.4.6 Headings and Labels(Level AA)Supports

The product was tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA)Supports with Exceptions


The product was tested for:

  • Visual indication of the location of the focus

EXCEPTIONS:

  • 18315358: When using Mozilla Firefox, the focus may not be visible in the beginning of a user's session. The focus will eventually appear and remain visible if the user continues to remain logged on.
  • 12977030: While in screen-reader mode, the focus may not be visible on the iframe on Home Page.
  • 7414302: When screen-reader support is enabled, and an item is opened from the Recently Opened layout area on the Home Page, the focus may disappear. The workaround is to use one of the Control key shortcuts to restore the focus to a known location.
  • 13775327: In Workspace Pages, after pressing Ctrl-Shift-F6 to shift focus out of an iframe, you can tab to other controls outside the iframe, but you cannot immediately press Ctrl-F6 to return to the iframe. Also, the focus is not visible. As a workaround, you can press Tab to move to another control, then Shift-Tab to bring the focus back to the iframe, and finally Ctrl-F6 to return focus to inside the iframe.
3.1.1 Language of Page(Level A)Supports

The product was tested for:

  • Properly set lang attribute for each page.
3.1.2 Language of Parts(Level AA)Supports

The product was tested for:

  • Proper use of lang attribute for text passages that are in a different language than that of the page.
3.2.1 On Focus(Level A)Supports

The product was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.2 On Input(Level A)Supports

The product was tested for:

  • Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.3 Consistent Navigation(Level AA)Supports

The product was tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time.
3.2.4 Consistent Identification(Level AA)Supports

The product was tested for:

  • Meaningful icon/image/object identification including object state change on selection (e.g., folder open on selection).
3.3.1 Error Identification(Level A)Supports

The product was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred.
3.3.2 Labels or Instructions (Level A)Supports

The product was tested for:

  • Labels or instructions are provided when the product requires user input.
3.3.3 Error Suggestion (Level AA)Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user.
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

The product was tested for:

  • Workspace doesn’t have legal commitments or financial transactions. The product is only for user preferences. User preference changes are reversible by the end user.
4.1.1 Parsing(Level A)Supports

The product was tested for:

  • Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs
4.1.2 Name, Role, Value (Level A)Supports with Exceptions

The product was tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
  • Custom controls have a meaningful programmatically exposed name
  • Frames have a meaningful title specified in the title attribute

EXCEPTIONS:

  • 18720139: In the Explore module, column headers in the table are not announced by screen readers.
  • 7298707: When a dialog opens, its title is not always voiced by screen readers because the focus may change from the dialog's title to the dialog's first focusable item.
  • 8979574: Workspace menus once open are navigable using arrow keys. This is announced by accessibility tools when menus are opened. Sometimes this navigation hint is voiced only after the user begins navigating inside the menu.
  • 20071526: In the File Open dialog, items in the "Type" combo box are not read by screen readers.

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2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingSupports with Exceptions

Content generated by the authoring tool (the Workspace Pages editor) has the issues listed in the WCAG 2.0 section of the report under the EXCEPTIONS heading that refer to “Workspace Page” or “Home Page” (the Home Page is a type of Workspace Page).

504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot Applicable

The authoring tool supports only one output format, Workspace Pages.

504.2.2 PDF ExportNot Applicable

There is no PDF files exporting capability.

504.3 PromptsNot Supported

The authoring tool does not prompt for addition of accessibility features such as ‘alt’ attributes.

504.4 TemplatesNot Supported

The templates used by the authoring tool do not include accessibility features.

  • 27559700 - Workspace page editor does not support content creation per WCAG 2.0

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesSupports

Oracle Enterprise Performance Management Workspace Accessibility Guide  extensively describes the accessibility features of  EPM Workspace Cloud  the section "EPM Workspace".  The accessibility guide gives information about accessibility features that provide compatibility with assistive technology.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Support documentation is provided in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.