Oracle Accessibility Conformance Report

VPAT® Version 2.0 - October 2017

Name of Product:

Oracle Communications Billing and Revenue Management 12.0.0.0.0

Product Description:

Oracle Communications Billing and Revenue Management (BRM)  provides the complete end-to-end solution for managing the enterprise business processes of product offering design, subscription and account management, online and offline charging, billing & collections, accounts receivable, payments, and invoicing.

This VPAT covers the following price list components:

  • Oracle Communications Billing and Revenue Management for Billing
  • Oracle Communications Advanced Billing and Revenue Management for Value-Add Services
  • Oracle Communications Batch Rating
  • Oracle Communications EAI Manager
  • Oracle Communications MultiDB Manager
  • Oracle Communications Payment Manager for Paymentech
  • Oracle Communications Taxation Manager for Vertex
  • Oracle Communications Web Services Manager
  • Oracle Communications Content Manager
  • Oracle Communications GPRS Manager
  • Oracle Communications GSM Manager
  • Oracle Communications Interconnect Manager
  • Oracle Communications LDAP Manager
  • Oracle Communications Roaming Manager - CIBER
  • Oracle Communications Roaming Manager - TAP
  • Oracle Communications Conversion Manager
  • Oracle Communications Advanced Billing and Revenue Management
  • Oracle Communications Advanced Billing and Revenue Management for Convergent Rating

All of the BRM product server functionality covered by this VPAT can be accessed by command line utilities.

The key command line interface (CLI) used to invoke BRM server functionality is a utility called testnap. Testnap can be used to call any BRM function. In addition to testnap, several CLI utilities from different functional areas are included.

Date:

03-Apr-2018

Archive Note:

This VPAT applies to only version 12.0.0.0.0 prior to 21-Feb-2020. It does not apply to any versions of Oracle Communications Billing and Revenue Management after this. This VPAT has been superseded by Oracle Communications Billing and Revenue Management 12.0.0.0.0 (Updated).

Contact Information:

accessible_ww@oracle.com

Notes:

This VPAT does not cover the Graphical User Interface (GUI) based BRM installer.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.0, at https://www.w3.org/TR/2008/REC-WCAG20-20081211/Level A - Yes
Level AA - Yes
Level AAA - No
Section 508 as published in 2017, at https://www.Section508.govYes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Supports with Exceptions
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.0 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports

The product was tested for:

  • Images are not used
  • CAPTCHAs are not used
The documentation was tested for:
  • Images that convey information have meaningful alternative text using ALT
  • Decorative images are not used
  • Information shown in complex images such as charts is also available in an alternative textual form, like a data table.
  • Objects and Applets are not used
  • Image maps are not used
  • CAPTCHAs are not used
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Supports

The product was tested for:

  • Headings follow standard text patterns for rendering headings
  • Lists follow standard text patterns for rendering lists
  • Paragraphs follow standard text patterns for rendering paragraphs
  • Tables follow standard text patterns for rendering tables
The documentation was tested for:
  • User interface component labels are associated with the fields they are labeling
  • Headings are encoded with HTML heading tags
  • List markup is used for marking up lists
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate
  • Data tables specify SUMMARY or CAPTION
  • No layout tables are used
1.3.2 Meaningful Sequence(Level A)Supports

The product was tested for:

  • The correct reading sequence is discernible when output is rendered to a file
The documentation was tested for:
  • The sequence of elements in the DOM matches a logical reading sequence
1.3.3 Sensory Characteristics(Level A)Supports

The product was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
The documentation was tested for:
  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
  • Instructions provided which refer to graphics included a reference to the text alternative of the graphic
1.4.1 Use of Color(Level A)Supports The product was tested for:
  • Information conveyed by color is available in text
The documentation was tested for:
  • Information conveyed by color is available in alternative formats, such as shape, text, font weight
  • Information conveyed by color has a contrast ratio of at least 3:1
1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Supports The product was tested for:
  • Text has a contrast ratio of at least 4.5:1
The documentation was tested for:
  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • Other text and images of text have a contrast ratio of at least 4.5:1
1.4.4 Resize text(Level AA)Supports

The product was tested for:

  • Text can be resized up to 200% without loss of content or functionality when rendered in a GUI-based terminal application that supports text rendering sizes up to 200% larger than normal.
The documentation was tested for:
  • Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA)Supports The product was tested for:
  • Images of text are not used
The documentation was tested for:
  • Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential
2.1.1 Keyboard(Level A)Supports

The product is explicitly designed to be used entirely through a keyboard interface.

The product was tested for:
  • Ability to perform functions from the keyboard only
  • Proper operation of unique keystrokes, including those listed in the product documentation
The documentation was tested for:
  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
  • Proper operation of unique keystrokes and access keys, including those listed in the product documentation
2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Keyboard focus is not used
The documentation was tested for:
  • Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.2.1 Timing Adjustable(Level A)Supports

The product and documentation was tested for :

  • Time limits are not used
2.2.2 Pause, Stop, Hide (Level A)Supports

The product and documentation was tested for :

  • There is no moving, blinking or scrolling content
2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product and documentation was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is automatically met.

The documentation was tested for:
  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links
  • WAI-ARIA Landmark elements are used outside of repetitive navigation links
2.4.2 Page Titled(Level A)Supports

The product was tested for:

  • The name of the software application is meaningful.
The documentation was tested for:
  • Pages have a meaningful title specified in the TITLE element.
2.4.3 Focus Order(Level A)Supports

The product was tested for :

  • Keyboard focus is not used
The documentation was tested for:
  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence
2.4.4 Link Purpose (In Context)(Level A)Supports

The product was tested for:

  • Links are not used in the product
The documentation was tested for:
  • The text of links and their surrounding paragraph, list, table cell (with marked up table headers), is sufficient to describe their purpose
2.4.5 Multiple Ways(Level AA)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is automatically met.

The documentation was tested for:
  • Pages are contained in a "site map"
  • Pages can be found using the provided "search" function
  • Pages are in a site table of contents
  • Pages are fully inter-linked to each other
  • Page contains controls that enable reaching all pages
2.4.6 Headings and Labels(Level AA)Supports

The product and documentation was tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA)Supports

The product was tested for:

  • Keyboard focus is not used
The documentation was tested for:
  • Visual indication of the location of the focus
3.1.1 Language of Page(Level A)Supports

This application only runs in English, therefore it is expected that the user is also running their assistive technology in English, where applicable.

The documentation was tested for:
  • Properly set lang attribute for each page
3.1.2 Language of Parts(Level AA)Not Applicable

This application only runs in English, therefore it is expected that the user is also running their assistive technology in English, where applicable.

The documentation was tested for:
  • Not having text passages in a different language other than that of the page
3.2.1 On Focus(Level A)Supports

The product was tested for:

  • Keyboard focus is not used
The documentation was tested for:
  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.2 On Input(Level A)Supports The product was tested for:
  • User interface components are not used
The documentation was tested for:
  • In circumstances where changing the value of the components causes a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window, warning is given prior to the user interacting with those user-interface components
3.2.3 Consistent Navigation(Level AA)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is automatically met.

The documentation was tested for:
  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time
3.2.4 Consistent Identification(Level AA)Supports The product was tested for:
  • Images and controls are not used
The documentation was tested for:
  • Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A)Supports

The product and documentation was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred
3.3.2 Labels or Instructions (Level A)Supports

The product and documentation was tested for:

  • Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA)Supports

The product and documentation was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

The product and documentation was tested for :

  • Data is checked for input errors with an opportunity for the user to correct them
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized
4.1.1 Parsing(Level A)Supports

The product was tested for the following:

  • Markup languages aren't used to generate the user interface
The documentation was tested for:
  • Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs
  • Pages validate to the HTML specification
4.1.2 Name, Role, Value (Level A)Supports

The product was tested for:

  • User interface components are not used
The documentation was tested for:
  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’
  • Frames have a meaningful title specified in the title attribute

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2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesSupports

This application does not change any accessibility features provided by the underlying OS. The application respects sticky keys, filter keys and toggle keys, and high contrast settings.

 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesSupports

The product was tested for:

  • Responds to platform settings for color, contrast, font type, font size, and focus cursor
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesNot Supported

The documentation does not yet explain how to use the accessibility features of this product. This work is being tracked with bug #27189883.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.