Oracle Accessibility Conformance Report

VPAT® Version 2.0 - October 2017

Name of Product:

Oracle Fusion CRM Application Composer & Page Composer (Updated) 11.13.18.02.0

Product Description:

Oracle Fusion CRM Application Composer and Page Composer are used by business analysts and administrators to configure and extend their Oracle Sales Cloud applications in the cloud and real-time. Analysts and administrators can configure and extend the UI, the business model, and other complex business requirements.

Date:

13-Dec-2018

Archive Note:

This VPAT applies to only versions 11.13.18.02.0 through 11.13.18.08. It does not apply to any versions of Oracle Fusion CRM Application Composer & Page Composer after this. This VPAT has been superseded by Oracle Fusion CRM Application Composer & Page Composer 11.13.18.10.0.

Contact Information:

accessible_ww@oracle.com

Notes:

This VPAT does not cover the following product areas:

PDF and ePub files

Oracle Fusion Applications has several run time modes, set via accessibility preferences, such as screen reader, high contrast, and large fonts modes. Please consult Oracle Fusion Applications Help for detailed information on accessibility preferences.

Dependent Products

This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Oracle Fusion Applications Common Dependencies (Updated) 11.13.18.02.0

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.0, at https://www.w3.org/TR/2008/REC-WCAG20-20081211/	Level A - Yes Level AA - Yes Level AAA - No
Section 508 as published in 2017, at https://www.Section508.gov	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Supports with Exceptions: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.0 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Supports with Exceptions	The product was tested for: Images that convey information have meaningful alternative text using ALT Images that are decorative are marked up using ALT=”” or CSS background images Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table) Titles for Objects and Applets are provided Controls have an associated name CAPTCHAs are not used Exceptions for Application Composer only: Bug 25922088 - Alt text is missing for some images on the Trouble Ticket Fields page. Bug 25966367 - Label info missing in the custom object on buttons like Undo, Redo, Find and Replace, etc.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product was tested for: No Pre-recorded audio-only or video-only content is being used
1.2.2 Captions (Prerecorded) (Level A)	Supports	The product was tested for: Pre-recorded video includes captions embedded in the media (potentially as a second version of the media)
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Supports	The product was tested for: Pre-recorded video includes an alternative to the video
1.2.4 Captions (Live) (Level AA)	Supports	The product was tested for: No live audio content in video is being used
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Supported	Bug 26554336 - Prerecorded videos do not include audio description
1.3.1 Info and Relationships (Level A)	Supports with Exceptions	The product was tested for: User interface component labels are associated with the fields they are labeling Headings are encoded with HTML heading tags List markup is used for marking up lists Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate Data tables specify SUMMARY or CAPTION Layout tables use appropriate markup Groups of components are marked up with their description Style sheets are used only to change the layout and presentation on the screen Exceptions for Application Composer only: Bug 26850414 - Need initial "Application Composer" text to be an H1 heading. Main left pane menu in Application Composer is missing H2 heading in main screen. Missing section heading for first section in left pane. Bug 27602444 - The edit script box in advanced expression box reads the line numbers incorrectly. Bug 27603616 - The action button and drop down on the details page opens an empty pop-up and the menu items are outside the pop-up. Bug 27690629 - Certain labels on the promotion summary and shopping cart summary are not read by the screen reader.
1.3.2 Meaningful Sequence(Level A)	Supports	The product was tested for: The sequence of elements in the DOM matches a logical reading sequence
1.3.3 Sensory Characteristics(Level A)	Supports with Exceptions	The product was tested for: Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound Instructions provided which refer to graphics include a reference to the text alternative of the graphic Exceptions for Application Composer only : Bug 27603421 - On edit page of the custom objects the Save / Save and Close / Cancel can only be seen upon scrolling Bug 27601921 - Advanced expression builder doesn't have readable label
1.4.1 Use of Color(Level A)	Supports with Exceptions	The product was tested for: Information is not conveyed using color Exceptions for Application Composer only : Bug 27783286 - The text does not meet the color contrast ratio in the assortment object.
1.4.2 Audio Control(Level A)	Not Applicable	The product was tested for: No automatically playing audio is used
1.4.3 Contrast (Minimum) (Level AA)	Supports	The product was tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 All other text and images of text have a contrast ratio of at least 4.5:1
1.4.4 Resize text(Level AA)	Supports	The product was tested for: Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA)	Supports	The product was tested for: Images of text are not used
2.1.1 Keyboard(Level A)	Supports with Exceptions	The product was tested for: Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes Proper operation of unique keystrokes and access keys, including those listed in the product documentation The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms) Exceptions for Application Composer only: Bug 26150667 - In the Main Object Workflow landing page, it is not possible to traverse through all the rows of the search results table if there are more than 2 rows.
2.1.2 No Keyboard Trap (Level A)	Supports	The product was tested for: Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.2.1 Timing Adjustable(Level A)	Supports	The product was tested for: Time limits are not used
2.2.2 Pause, Stop, Hide (Level A)	Supports	The product was tested for: There is no moving, blinking or scrolling content
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	The product was tested for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)	Supports	The product was tested for: A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page. Structure and hierarchy is marked up with Header elements outside of repetitive navigation links WAI-ARIA Landmark elements are used outside of repetitive navigation links
2.4.2 Page Titled(Level A)	Supports	The product was tested for: Pages have a meaningful title specified in the TITLE element
2.4.3 Focus Order(Level A)	Supports	The product was tested for: Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence
2.4.4 Link Purpose (In Context)(Level A)	Supports with Exceptions	The product was tested for: The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose Exceptions for Application Composer only : Bug 25922088 - Missing link label for several fields on the Trouble Ticket page Bug 25966367 - Edit Link page has a missing link label Bug 27205020 - Missing link text on search element of the Join Fields page Bug 27637151 - Account container landing page link doesn't have alternate text
2.4.5 Multiple Ways(Level AA)	Supports	The product was tested for: Pages are in a site table of contents (Navigator) Pages can be found using the provided "search" function
2.4.6 Headings and Labels(Level AA)	Supports with Exceptions	The product was tested for: Headers describe the topic or purpose of the content below them Labels describe the purpose of the associated field Exception only for Application Composer : Bug 27601801 - Application composer header has same name and doesn't describe the action Bug 27602331 - Headers on the sub sections on custom object pages setup are not rendering as headers
2.4.7 Focus Visible(Level AA)	Supports	The product was tested for: Visual indication of the location of the focus
3.1.1 Language of Page(Level A)	Supports	The product was tested for: Properly set lang attribute for each page
3.1.2 Language of Parts(Level AA)	Supports	The product was tested for: Proper use of lang attribute for text passages that are in a different language than that of the page
3.2.1 On Focus(Level A)	Supports	The product was tested for: When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.2 On Input(Level A)	Supports	The product was tested for: Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.3 Consistent Navigation(Level AA)	Supports	The product was tested for: Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time There are no navigational mechanisms that are repeated
3.2.4 Consistent Identification(Level AA)	Supports	The product was tested for: Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A)	Supports with Exceptions	The product was tested for: When input errors are detected, they are described to the user in text, including identifying the item where the error occurred. Exceptions for Application Composer only : Bug 25969252 - Error messages are shown and missing text on the CSM incoming page when clicking on the image in accessibility mode
3.3.2 Labels or Instructions (Level A)	Supports	The product was tested for: Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA)	Supports	The product was tested for: Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	The product was tested for: Submissions can be reversed by the user Data is checked for input errors with an opportunity for the user to correct them Data can be reviewed, corrected, and confirmed by the user before they are finalized
4.1.1 Parsing(Level A)	Supports with Exceptions	The product was tested for: Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs Pages validate to the HTML specification Exceptions for Application Composer only : Bug 27601892 - Advanced expression builder has 4 buttons labelled "#Button"
4.1.2 Name, Role, Value (Level A)	Supports with Exceptions	The product was tested for: HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc. Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’. Custom controls have appropriate roles specified using the role attribute Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes Custom controls have a meaningful programmatically exposed name Frames have a meaningful title specified in the title attribute Exceptions for Application Composer only : Bug 27602339 - The label for the Actions menu icon is the same on these sections: Landing Page Layout, Creation Page Layout, Details Page Layout Bug 27602374 - The summary label on the Details Page Layout repeats many times

2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Not Applicable	The product is designed to be isolated from the underlying platform.
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Not Applicable	The product is designed to be isolated from the underlying platform.
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Supports	The video output is in YouTube which has: user controls for the selection of captions are provided at the same menu level as the user controls for volume or program selection
503.4.2 Audio Description Controls	Supports	The video output is in YouTube which has: user controls for the selection of audio description are provided at the same menu level as the user controls for volume or program selection
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Supports	See the responses in the WCAG 2.0 section of this report.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product does not perform format conversions.
504.2.2 PDF Export	Not Applicable	Product does not export PDF
504.3 Prompts	Not Supported	The product does not prompt authors to ensure information is accessible.
504.4 Templates	Supports	The product was tested for: Templates are provided that allow content creation that conforms to WCAG 2.0 AA

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	The product documentation describes : accessibility modes, either at installation or runtime special keystrokes needed to operate controls workarounds Accessibility-related documentation can be found at: Oracle Applications Cloud Using Common Features, Chapter 13 Accessibility
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	Product documentation is in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.