Oracle Accessibility Conformance Report

VPAT® Version 2.0 - October 2017

Name of Product:

Oracle Enterprise Session Border Controller 8.2.0

Product Description:

Oracle’s Enterprise Session Border Controller (E-SBC) connects disparate Internet Protocol (IP) communications networks while mitigating security threats, curing interoperability problems, and ensuring reliable communications. It protects and controls real-time voice, video, and Unified Communications (UC) as they traverse IP network borders.

This product is software-based and can be installed on the following purpose-built hardware platforms:

  • Oracle Acme Packet 1100
  • Oracle Acme Packet 3900
  • Oracle Acme Packet 4600
  • Oracle Acme Packet 6300
  • Oracle Acme Packet 6350

This product can also be installed as a virtual network function on general purpose hardware.

Date:

05-Nov-2018

Archive Note:

This VPAT applies to only version 8.2.0. It does not apply to any versions of Oracle Enterprise Session Border Controller after this. This VPAT has been superseded by Oracle Enterprise Session Border Controller 8.3.0.

Contact Information:

accessible_ww@oracle.com

Notes:

This VPAT does not cover the following product areas:

  • The WebGUI subsystem is excluded from this VPAT.
  • The PDF Product Documentation is excluded from this VPAT.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.0, at https://www.w3.org/TR/2008/REC-WCAG20-20081211/Level A - Yes
Level AA - Yes
Level AAA - No
Section 508 as published in 2017, at https://www.Section508.govYes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Supports with Exceptions
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.0 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Not Applicable

The product was tested for:

  • Images are not used
  • Non-text characters are not used
  • Captchas are not used
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Supports

The product was tested for:

  • Lists follow standard text patterns for rendering lists
  • Tables follow standard text patterns for rendering tables
1.3.2 Meaningful Sequence(Level A)Supports

Content is presented in response to CLI commands issued. Content can be broadly classified into non-table and table formats.

Non-table formats include content that usually spans not more than one row of information. This satisfies the rule of a meaningful sequence.

Table formats include content that usually spans more than one row of information.In this case, rows of the table are presented sequentially with the first row indicating the fields of the table, and subsequent rows indicating content formatted as per the first row.

1.3.3 Sensory Characteristics(Level A)Supports

The product was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
1.4.1 Use of Color(Level A)Supports

The product was tested for:

  • Information is not conveyed using color.
1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Supports

The product was tested for:

  • This CLI does not use images or logotypes.
  • This CLI  does not have user selected contrast and color selections.
  • For CLI, these attributes are controlled by whatever third party tool is being used, example: telnet or ssh.  These are solely customizable by the end user and is not under the control of the CLI.

 

1.4.4 Resize text(Level AA)Supports

Text size is controlled by whatever third party tool is being used, example : telnet or ssh.  Text size is solely customizable by the end user and is not under the control of the CLI.

1.4.5 Images of Text(Level AA)Supports

The product was tested for:

  • Images of text are not used
2.1.1 Keyboard(Level A)Supports

The CLI is keyboard only and location is clearly indicated.  The CLI does not change any accessibility features provided by the underlying OS. It respects sticky keys, filter keys and toggle keys, and high contrast settings.

2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Keyboard focus is not used
2.2.1 Timing Adjustable(Level A)Supports

The product was tested for:

  • Time limits are not used
2.2.2 Pause, Stop, Hide (Level A)Supports

The product was tested for:

  • There is no moving, blinking or scrolling content
  • There is no Auto-updating content
2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

2.4.2 Page Titled(Level A)Not Applicable

There is no binary specifically dedicated to this function. In the Linux-based versions, most ESBC application level entities including the ACLI are run out of a single binary currently named "USBC". The CLI can have a customized banner on start up.

2.4.3 Focus Order(Level A)Supports

The product was tested for:

  • Keyboard focus is not used
2.4.4 Link Purpose (In Context)(Level A)Supports

The product was tested for:

  • Links are not used in the product.
2.4.5 Multiple Ways(Level AA)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

2.4.6 Headings and Labels(Level AA)Supports

The application does not provide electronic forms or headings. But, the CLI is interactive and requests user to provide input (for example y/n).

2.4.7 Focus Visible(Level AA)Supports

The CLI interface supplies focus through its cursor, there are no other elements.

3.1.1 Language of Page(Level A)Supports

The product was tested for:

  • Application is in the locale/language of the underlying platform
3.1.2 Language of Parts(Level AA)Supports

The product was tested for:

  • Text passages generated by the application are in the locale/language of the underlying platform
3.2.1 On Focus(Level A)Supports

Apart from displaying information (in response to a CLI command) the only other change of focus may occur when the user requests a system reboot either directly (through a CLI command), or runs a CLI command that results in a system reboot. In all cases, there is no change of context unless it is user initiated.

3.2.2 On Input(Level A)Supports

The product was tested for:

  • User interface components are not used
3.2.3 Consistent Navigation(Level AA)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

3.2.4 Consistent Identification(Level AA)Supports

The product was tested for:

  • Images and controls are not used.
3.3.1 Error Identification(Level A)Supports

The product was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred
3.3.2 Labels or Instructions (Level A)Supports

The product was tested for:

  • Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA)Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Not Applicable

There are no legal commitments or financial transactions that occur for the user.

In terms of data entered by the user, the CLI only accepts single commands by the user; there is no facility for the user to enter data and then check it before submitting. The user will need to re-run the command again, in case it is incorrect. The user may enter incomplete commands and have the CLI auto-complete them, but if the spelling of the respective command is wrong, the CLI will be unable to correct it or prompt the user to correct it while it is being entered.

4.1.1 Parsing(Level A)Supports

The product was tested for:

  • Markup languages aren't used to generate the user interface
4.1.2 Name, Role, Value (Level A)Supports

The product was tested for:

  • User interface components are not used.

back to top

2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

back to top

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesSupports

This application does not change any accessibility features provided by the underlying OS. The application respects sticky keys, filter keys and toggle keys, and high contrast settings.

 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesSupports

The product was tested for:

  • Responds to platform settings for color, contrast, font type, font size, and focus cursor.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

back to top

Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesSupports

The product documentation describes:

  • Special keystrokes needed to operate controls

Accessibility-related documentation can be found in the ACLI Reference Guide, a member document of the full documentation library.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

back to top

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.