Oracle Accessibility Conformance Report

• Images that convey information have meaningful alternative text on the ALT attribute
• Images that are decorative have an empty ALT attribute
• Non-text characters are not used or have meaningful alternative text
• Pages, pop ups, modals, and applets have meaningful and unique titles
• Form elements have a meaningful labels
• Information shown in complex images such as charts is also available in an alternative textual form
• In addition, CAPTCHAs are not used and the product does not contain time-based media

The product does not present audio or video.

The product does not present audio or video.

The product does not present audio or video.

The product does not present audio or video.

The product does not present audio or video.

• Form elements have a meaningful labels 
• Data tables have a meaningful summary attribute or caption element 
• Sections of content have meaningful headers (text only no links) and their structure and hierarchy is meaningful and groups of components are marked up with their description 
• Style sheets are used only to change the layout and presentation on the screen

• The sequence of elements in the DOM matches a logical reading sequence

• Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
• Instructions provided which refer to graphics include a reference to the text alternative of the graphic 

• Information conveyed by color is available in alternative formats, such as shape, text, font weight; i.e., no information is conveyed by color alone

The product does not present audio or video.

• Text and images of text have a contrast ratio of at least of 4.5:1
• Large text and images of large text have a contrast ratio of at least 3:1

Exceptions:

• In the REST API documentation, the left-panel TOC/navigation fails color contrast. (26418525)
• In the REST API documentation, there are color contrast problems for arrows, TOC, and link text. (26410156)

• Text can be resized up to 200% without loss of content or functionality

The product was tested for:

• Images of text are not used

• Fields and controls are accessible via the keyboard (by tabbing, enter, arrows or by documented shortcuts/access keys) 
• Mouse-overs are not used unless they don't provide information essential for usage and comprehension of the application (image zoom hover over would be ok for example) or the information is provided some other way for assistive technologies to access. 
• Proper operation of unique keystrokes and access keys, including those listed in the product documentation
• The ability to use the product with OS keyboard aids: FilterKeys (feature names may be different on different platforms)

• Movement of focus through the controls using only the keyboard, with no "keyboard trap" that prevents focus from moving away from any control

The product was tested for:

• Time limits in the product can be extended with at least 20 seconds warning up to 10 times

Exceptions:

• The Agent Console UI does not provide a warning prompt before session timeout, nor allow the end user to extend the session. (21860980)

The product was tested for:

• The product does not contain moving or blinking information

• No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz 

• A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page.
• Structure and hierarchy is marked up with header elements outside of repetitive navigation link

Exceptions:

• Documentation needs "Skip to Main Content" link. (26934844)

• Pages have a meaningful title specified in the TITLE element

• Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence

• The purpose of a link can be determined by its text 

• Pages are fully inter-linked to one another
• Page contains controls that enable reaching other pages

• Form elements have a meaningful label either as a displayed label or using title 
• Row and column headers are identified for data tables and their meaning is clear 

Exceptions:

• In the product documentation, the row headers on tables should be more meaningful. (26934986)

• Visual indication of the location of the focus 

• Pages have properly set lang attributes

• Proper use of lang attribute for text passages that are in a different language than that of the page

• When an element receives focus, it does not result in a substantial change to the page, or an additional change of keyboard focus, or the spawning of a pop-up window

• Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window 
• In circumstances where changing the value of the components causes a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window, warning is given prior to the user interacting with those user-interface components 

• Navigation mechanisms that are used in multiple pages are consistent

• Images and controls are used and identified consistently throughout the product

• When input errors are detected, they are described to the user in text, including identifying the item where the error occurred

• Form elements have a meaningful labels (input, select, textarea), either as a displayed label or using title 

• Where suggestions for fixing an input error are known, they are provided to the user

• Submissions can be reversed by the user
• Data is checked for input errors with an opportunity for the user to correct them
• Data can be reviewed, corrected, and confirmed by the user before they are finalized

• Pages validate to the HTML specification

Exceptions:

• Duplicate IDs are found on the Order Details page when an order contains more than one main item, each with child items. (27120482)
• Duplicate IDs are found on the Order Details page when an order has an item with quantities sent to the same shipping addresses with different shipping methods. (27734624)
• Duplicate IDs are found on product documentation pages. (26324715)

• HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
• Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
• Custom controls have appropriate roles specified using the role attribute
• Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes
• Custom controls have a meaningful programatically exposed name
• Frames have a meaningful title specified in the title attribute

Exceptions:

• In the REST API documentation, there are duplicate labels on page tab and pushbuttons. (26446187)

"Using Oracle Commerce Cloud Agent Console" contains a chapter, "Understand the Agent Console," with a section on Accessibility Tasks, explaining how to navigate the user interface using the keyboard. The product's compatibility with assistive technology is available out of the box, with no action needed on the user's part.

Product documentation is available in electronic format.