VPAT - t2194

Oracle Voluntary Product Accessibility Template

Name of Product: Application Express 4.0.1
Last Updated: 12-AUG-2010
Version:

This VPAT is no longer valid.

Application Express 4.0.1

The following modules are not included in this VPAT:

SQL Workshop

The following sub-modules are not included in this VPAT:

Data Grids in the Websheet runtime.

The information below describes this product's ability to support the applicable U.S. Section 508 standards and the Web Content Accessibility Guidelines (WCAG) 1.0 Double-A Guidelines, subject to Oracle's interpretation of those standards and the remarks in this document.

For more information regarding the accessibility status of this product or other Oracle products, please contact: accessible_ww@oracle.com.

Section 1194.21 - Software Applications and Operating Systems
Section 1194.22 - Web-based intranet information and applications
Section 1194.23 - Telecommunication Products
Section 1194.24 - Video and Multi-media Products
Section 1194.25 - Self-Contained, Closed Products
Section 1194.26 - Desktop and Portable Computers
Section 1194.31 - Functional Performance Criteria
Section 1194.41 - Information, Documentation and Support

Note: This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This VPAT addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.

Section 1194.21 Software Applications and Operating Systems
Criteria	Supporting Features	Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.21(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Logical tab order through the product controls and selectable elements. Consistent use of keyboard keys to perform selection and action Exceptions: 'Cross' icon used to close inline notification messages cannot receive focus. The notification message will however be hidden next time the page is loaded. This issue is tracked with Oracle bug 9474844. Sub-menu drill down icons in the top level navigation menu cannot receive focus. Workaround: Tab to and activate the top level menu item, then on the subsequent loaded page navigate to the specific sub-component. This issue is tracked with Oracle bug 9470069. Some elements in interactive report regions cannot receive focus. Specifically this relates to fields with popup controls used to facilitate selection of a value, where the icon used to open the popup cannot receive focus. Workaround: Enter the text manually in the input box, instead of using the popup. This issue is tracked with Oracle bug 9671431. The column headings in an interactive report region used to sort, hide, filter, group or show help about data are not accessible by keyboard navigation. All of this functionality, with the exception of showing help is available via the interactive report 'Actions' menu. Please see the 'Appendix B, Accessibility' section of the Oracle Application Express Installation Guide for details of how to access the 'Actions' menu with keyboard only and section '6.1.1' of the 'Release Notes' for screen reader access. This issue is tracked with Oracle bug 7655582. The 'Tree View' used on the 'Page Definition' page is not usable with the keyboard. This page has an alternative view available called 'Component View', which should be used if using keyboard only. 'Component View' can be enabled by either tabbing to the 'Switch to Component View' button at the top of this page and pressing 'ENTER' or by using the Application Express development environment with screen reader mode enabled. You can enable screen reader mode in the development environment by selecting the 'Set Screen Reader Mode On' link on the workspace home page. This issue is tracked with Oracle bug 9773584.
1194.21(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Windows or other OS-level color settings are not over-ruled by product.
1194.21(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Visual cue or feedback to the position of the cursor within the product AT product successfully tracks cursor focus Exceptions: The new inline date pickers used in Oracle Application Express (including interactive report regions) are not usable with a screen reader. Workaround: Enter the date manually into the date input field. This issue is tracked with Oracle bug 9740473. When clicking on any item level help a dialog opens with the help text for the item. In IE, focus is not set to the popup, which makes it difficult to tab to the 'Close' icon in the dialog. This issue is tracked with Oracle bug 9671234. The 'Tree View' used on the 'Page Definition' page is not usable with the keyboard. This page has an alternative view available called 'Component View', which should be used if using keyboard only. 'Component View' can be enabled by either tabbing to the 'Switch to Component View' button at the top of this page and pressing 'ENTER' or by using the Application Express development environment with screen reader mode enabled. You can enable screen reader mode in the development environment by selecting the 'Set Screen Reader Mode On' link on the workspace home page. This issue is tracked with Oracle bug 9773584.
1194.21(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Meaningful icon/image/object identification Exceptions: On the workspace home page, there are 2 regions at the bottom of the page for 'Top Applications' and 'Top Users'. These contain images that display information in a sort of status bar fashion, where the top value for each has a full status bar and then subsequent values have an image with a status bar that is proportional to the top value. This image is missing descriptive alt text. This issue is tracked with Oracle bug 9739868. On the Page Definition in the Application Builder, there is a Page input box with corresponding Page Finder popup icon in the top left of the header region under the breadcrumbs. This can be used to open a Page Finder popup window. The image currently has no ALT tag. As a result, screen readers announce the image source as "icon/view_small link graphic." This issue is tracked with Oracle bug 9739771.
1194.21(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Meaningful icon/image/object identification
1194.21(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.	Product has been developed to meet this standard subject to the remarks on the right	Textual information is provided through standard HTML markup and controls. The browser is responsible for making operating system function calls.
1194.21(g) Applications shall not override user selected contrast and color selections and other individual display attributes.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Windows or other OS-level color settings are not over-ruled by product. Exceptions: On the 'Page Defintion' page, the title text for each of the component regions on the page ('Page', 'Regions', 'Buttons' etc.) has insufficient contrast to it's background. This issue is tracked with Oracle bug 9739845.
1194.21(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.	Product has been developed to meet this standard subject to the remarks on the right	This product was tested for: Provision of a non-animated presentation mode for any animation. Exceptions: In Ajax-based interactive report regions, an animated GIF is sometimes used to indicate processing is underway (when filtering a report or loading a chart for example). This information is not available in a non-animated presentation mode. However, the screen reader user will be notified when the update has finished, as interactive report regions are defined as WAI-ARIA Live regions. This issue is tracked with Oracle bug 8243242.
1194.21(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: The meaning conveyed by any use of color is duplicated in text or other means.
1194.21(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Windows or other OS-level color settings are not over-ruled by product. Exceptions: On the 'Page Defintion' page, the title text for each of the component regions on the page ('Page', 'Regions', 'Buttons' etc.) has insufficient contrast to it's background. This issue is tracked with Oracle bug 9739845.
1194.21(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Elements that flash or blink between 2 Hz and 55 Hz
1194.21(l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Reading of screen text Screen elements under magnification retain readibility and are recognizable AT product successfully tracks cursor focus Exceptions: Workspace main search fields have no associated label element or title attribute to signal to assistive technology the purpose of the field. It does however have a defaulted value which describes its purpose, (for example, Search Workspace, Search Application and so on). This issue is tracked with Oracle bugs 9733663, 9738655. Form fields in some multi-row edit pages have no associated label element or title attribute to signal to assistive technology the purpose of the field. Workaround: Use the single row view edit for the specific component. This issue is tracked with Oracle bug 8243270. Some form items do have a label tag, but it is empty. This only affects a minority of items in the Application Express development environment. This issue is tracked with Oracle bug 8243264. Some Form Elements in Interactive report region dialogs contain duplicate descriptive text. These contain many Ajax-based dialogs that are used to manage information about those components. Although all form elements have descriptive text (either a corresponding label tag or title attribute), some text is duplicated for similar elements in a few dialogs. This issue is tracked with Oracle bug 7027400.

Section 1194.22 Web-based Internet Information and Applications
Criteria	Supporting Features	Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.22(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Meaningful icon/image/object identification Exceptions: Some non-decorative images are missing descriptive ALT text: On the workspace home page, there are 2 regions at the bottom of the page for 'Top Applications' and 'Top Users'. These contain images that display information in a sort of status bar fashion, where the top value for each has a full status bar and then subsequent values have an image with a status bar that is proportional to the top value. This image is missing descriptive alt text. This issue is tracked with Oracle bug 9739868. On the Page Definition in the Application Builder, there is a Page input box with corresponding Page Finder popup icon in the top left of the header region under the breadcrumbs. This can be used to open a Page Finder popup window. The image currently has no ALT tag. As a result, screen readers announce the image source as "icon/view_small link graphic." This issue is tracked with Oracle bug 9739771. This issue is tracked with Oracle bugs 9739868. A data table is missing a caption or summary text to describe the data in the table. (Bug 9740473) A layout table contains 'th' elements, which should only be used for data tables. (Bug 9740102) Wizard Pages Contain Non-unique Page Titles. Throughout Oracle Application Express, wizards are used to step the user through the creation process of creating many native components (for example, pages, regions, buttons, and so on). These regions span across multiple pages and often contain the same page title text across all wizard pages. This issue is tracked with Oracle bug 9781070.
1194.22(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.	Not Applicable	The product has no multimedia.
1194.22(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: The meaning conveyed by any use of color is duplicated in text or other means.
1194.22(d) Documents shall be organized so they are readable without requiring an associated style sheet.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: No information is solely conveyed through the style sheet. A style sheet may always be required. Please see www.oracle.com/accessibility/standards.html
1194.22(e) Redundant text links shall be provided for each active region of a server-side image map.	Product has been developed to meet this standard subject to the remarks on the right	The product contains no server side image maps.
1194.22(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.	Product has been developed to meet this standard subject to the remarks on the right	The product contains no client side image maps.
1194.22(g) Row and column headers shall be identified for data tables.	Product has been developed to meet this standard subject to the remarks on the right	This product was tested for: Tables are treated as synthetic controls and not standard HTML tables. A screen reader will have the ability to read the table contents cell-by-cell in addition to row-by-row.
1194.22(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: A screen reader will have the ability to read the table contents cell-by-cell in addition to row-by-row. The new inline style datepicker contains a table which is used to render the days in the picker. This table is missing the appropriate scope / headers attributes This issue is tracked with Oracle bug 9740473. A minority of report regions in the Oracle Application Express development environment contain tables with incorrectly marked up data and header cells. This issue is caused by using a space in a report query column alias. Workaround: Do not use column aliases that contain spaces. This issue is tracked with Oracle bug 9971636.
1194.22(i) Frames shall be titled with text that facilitates frame identification and navigation.	Not Applicable
1194.22(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Elements that flash or blink between 2 Hz and 55 Hz
1194.22(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.	Not Applicable	The product does not utilize text-only pages.
1194.22(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Content generated with javascript is accessible to assistive technology. Exceptions: In a few places in the Application Express development environment when running in screen reader mode, item level help text is displayed in a JavaScript based dialog, instead of in a more accessible popup window (as handled throughout the rest of the product). This issue is tracked with Oracle bug 9840005.
1194.22(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with Section 1194.21 (a) through (l).	Product has been developed to meet this standard subject to the remarks on the right	The product does not require applets, plug-ins or other applications to interpret page content.
1194.22(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Reading of screen text Screen elements under magnification retain readibility and are recognizable AT product successfully tracks cursor focus Exceptions: Workspace main search fields have no associated label element or title attribute to signal to assistive technology the purpose of the field. It does however have a defaulted value which describes its purpose, (for example, Search Workspace, Search Application and so on). This issue is tracked with Oracle bugs 9733663, 9738655. Form fields in some multi-row edit pages have no associated label element or title attribute to signal to assistive technology the purpose of the field. Workaround: Use the single row view edit for the specific component. This issue is tracked with Oracle bug 8243270. Some form items do have a label tag, but it is empty. This only affects a minority of items in the Application Express development environment. This issue is tracked with Oracle bug 8243264. Some Form Elements in Interactive report region dialogs contain duplicate descriptive text. These contain many Ajax-based dialogs that are used to manage information about those components. Although all form elements have descriptive text (either a corresponding label tag or title attribute), some text is duplicated for similar elements in a few dialogs. This issue is tracked with Oracle bug 7027400.
1194.22(o) A method shall be provided that permits users to skip repetitive navigation links.	Product has been developed to meet this standard subject to the remarks on the right	The product was tested for: Appropriate use of Headers Exceptions: Interactive report regions used throughout the Oracle Application Express development environment do not include a HEADING (Hn) tag containing the region title. Please see section 5.24.8 of the Application Express Release Notes for details of a workaround. This issue is tracked with Oracle bug 9780852. The websheet application runtime is missing headings in the following places: Sections title's missing Hn tags. This issue is tracked with Oracle bug 9740189.
1194.22(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.	Not Applicable	No timed responses required.

Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.

Section 1194.23 Telecommunications Products
Criteria	Supporting Features	Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.23(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.	Not Applicable
1194.23(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols.	Not Applicable
1194.23(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.	Not Applicable
1194.23(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.	Not Applicable
1194.23(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.	Not Applicable
1194.23(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.	Not Applicable
1194.23(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use.	Not Applicable
1194.23(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided.	Not Applicable
1194.23(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product.	Not Applicable
1194.23(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.	Not Applicable
1194.23(k)(1) For products which have mechanically operated controls or keys, controls and keys shall be tactilely discernible without activating the controls or keys.	Not Applicable
1194.23(k)(2) For products which have mechanically operated controls or keys, controls do not require tight grasping, pinching or twisting of the wrist to operate.	Not Applicable
1194.23(k)(3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.	Not Applicable
1194.23(k)(4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.	Not Applicable

Section 1194.24 Video and Multi-media Products
Criteria	Supporting Features	Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.24(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.	Not Applicable
1194.24(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry.	Not Applicable
1194.24(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned.	Not Applicable
1194.24(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.	Not Applicable
1194.24(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent.	Not Applicable

Section 1194.25 Self-Contained, Closed Products
Criteria	Supporting Features	Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.25(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach assistive technology to the product. Personal headsets for private listening are not assistive technology.	Not Applicable
1194.25(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.	Not Applicable
1194.25(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4).	Not Applicable
1194.25(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.	Not Applicable
1194.25(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime.	Not Applicable
1194.25(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use.	Not Applicable
1194.25(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.	Not Applicable
1194.25(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided.	Not Applicable
1194.25(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.	Not Applicable
1194.25(j)(1) The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls.	Not Applicable
1194.25(j)(2) Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor.	Not Applicable
1194.25(j)(3) Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor.	Not Applicable
1194.25(j)(4) Operable controls shall not be more than 24 inches behind the reference plane.	Not Applicable

Section 1194.26 Desktop and Portable Computers
Criteria	Supporting Features	Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.26(a) All mechanically operated controls and keys shall comply with Section 1194.23 (k) (1) through (4).	Not Applicable
1194.26(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4).	Not Applicable
1194.26(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.	Not Applicable
1194.26(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards.	Not Applicable

Section 1194.31 Functional Performance Criteria
Criteria	Supporting Features	Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.31(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided.	Yes	Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards.
1194.31(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided.	Yes	Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards.
1194.31(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided	Not Applicable	There is no reliance on sound.
1194.31(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.	Not Applicable	There is no reliance on sound.
1194.31(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided.	Not Applicable	There is no reliance on speech input.
1194.31(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.	Yes	Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards.

Section 1194.41 Information, Documentation and Support
Criteria	Supporting Features	Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.41(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge	Support documentation for this product is available in accessible electronic format.
1194.41(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.	Information about accessibility features of Oracle products is available in HTML format at www.oracle.com/us/corporate/accessibility.
1194.41(c) Support services for products shall accommodate the communication needs of end-users with disabilities.	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.