25.2.1 Understanding the Current Process

Understand the manual patient inquiry process before workflow automation.

A new patient inquires about a particular medical procedure they need. Then, Woods Clinic staff members review the provided information to decide if the clinic can accommodate the patient's request.

• Inquiring About a Procedure
  Submit a procedure inquiry so the clinic can decide whether it can help.
• Onboarding the Patient Manually
  Review the manual onboarding steps staff follow before approving or rejecting a patient.