4.7.5 Reassigning the Issue Owner

Users with administrator privileges can reassign the issue owner.

To reassign the issue owner:

1. Navigate to Team Development.
2. From Jump to..., select Utilities.
3. Click Reassign Owner.

   The Reassign Owner page appears.

4. On Reassign Owner:
   1. Change From - Select current owner that you wish to reassign. Users marked as Orphan are current assignees whose related APEX user has been removed.
   2. Change To - Select the new owner.
   3. For Open Issues Only? - Choose whether assignments should be changed for Open issues only, or for all issues.
5. Click Next.
   A report appears detailing the issues to be reassigned.
6. Click Change Owner.