Automating Business Processes

Automate business processes with APEX Workflows to coordinate work and show progress clearly.

A business process is a sequence of steps your organization follows to get something done. It can involve the work of multiple colleagues, each responsible for an activity like completing a job or approving a request. The tasks may also include interacting with external applications, collecting data, researching historical information, notifying stakeholders, or waiting for an event to occur or a period of time to elapse.

When the process is manual, it can be hard for everyone involved to understand questions like:

• What processes are in progress?

• Where are we in the process on this one?

• Who are we waiting on for that one?

APEX Workflows let you automate business processes, improving efficiency for the people involved and enhancing visibility into the process for better decision-making.