Reassigning the Issue Owner

Users with administrator privileges can reassign the issue owner.

To reassign the issue owner:

1. Navigate to Team Development.

2. From Jump to..., select Utilities.

3. Click Reassign Owner.

   The Reassign Owner page appears.

4. On Reassign Owner:

   1. Change From - Select current owner that you wish to reassign. Users marked as Orphan are current assignees whose related APEX user has been removed.

   2. Change To - Select the new owner.

   3. For Open Issues Only? - Choose whether assignments should be changed for Open issues only, or for all issues.

5. Click Next.

   A report appears detailing the issues to be reassigned.

6. Click Change Owner.