Unable to Reach Gateway Error

Learn to fix incorrect Gateway details entered during installation.

Problem

Incorrect or invalid Gateway details entered while installing Audit Vault Sever or Database Firewall. The following error message may be encountered:

Gateway is not reachable from host

Solution

The Gateway details can to be corrected by following these steps:

1. Log in to Terminal-1 as root user. Alternately, Terminal-1 can be accessed by pressing Ctrl+Alt+Right Arrow Key.

2. Access and open the dbfw.conf file by executing this command:

   vi /usr/local/dbfw/etc/dbfw.conf

3. Set the correct value for the GATEWAY field by overwriting the existing value.

4. Save and close the file.

5. Run the command to apply the modified value:

   /usr/local/dbfw/bin/priv/configure-networking

6. Return back to the appliance screen by pressing Ctrl+Alt+Left Arrow Key.

Note: The network settings entered during installation can be modified, by choosing the Change IP Settings option in the installer or appliance screen.