Advanced Global Data Services Troubleshooting

To troubleshoot GDS effectively, you must collect OPatch inventory, run scripted GDSCTL configuration and status commands, capture listener status, and gather logs/traces.

Use these steps to provide a good data pool for troubleshooting issues, and potentially to help Oracle Support assist you.

1. Collecting patch information can be useful for code version-related issues:

   $ cd $ORACLE_HOME/OPatch $ ./opatch lsinventory -detail > lsinventory_info.txt

2. Collect all GDS configuration data. Save the following commands in a script and run it:

   #!/bin/bash
   # Stop script if any command fails
   set -e
   # Check if gdsctl is available in PATH
   if ! command -v gdsctl &> /dev/null
   then
       echo "gdsctl could not be found. Please make sure it is installed and available in PATH."
       exit 1
   fi
   echo "Starting gdsctl session..."
   # Start the gdsctl session
   gdsctl << EOF
   # List GSMs, GSM status
   echo "GDSCTL COMAND: config"
   config
   echo "GDSCTL COMAND: config gsm -gsm "
   #config gsm -gsm 
   echo "GDSCTL COMAND: gsm status"
   gsm status
   # List services
   echo "GDSCTL COMAND: services"
   services
   echo "GDSCTL COMAND: config service -service "
   #config service -service 
   # List databases
   echo "GDSCTL COMAND: databases"
   databases
   # Network
   echo "GDSCTL COMAND: config vncr"
   config vncr
   # Validate config
   echo "GDSCTL COMAND: validate"
   validate
   # End of gdsctl commands
   EOF
   echo "gdsctl session completed successfully."
   # Exit the script
   exit 0

3. Collect GSM listener status.

   $ lsnrctl status

If it is necessary to contact Oracle Support, then the data you have collected with these procedures will prove useful.

In addition, the following files would also be helpful:

From GSM Host: $ORACLE_HOME/network/admin

From GSM Host: GSM alert log file

From GSM Host: GDSCTL.log

From GSM Host: GSM trace files located in

From GSM Host: lsinventory, lsinventory_info.txt

From GDS Catalog Host: lsinventory, lsinventory_info.txt

Parent topic: GDS Logs and Tracing