Financial Institution Manager

The financial institution manager reviews transfers submitted by users in the organization under the organization’s manager/escrow role.

Transfers that are submitted by a financial institution officer or financial institution user remain pending until the manager approves or rejects them. Financial institution managers do not approve distributions from issuers to officers. These transactions are approved by central bank managers.

Before you can complete financial institution manager tasks, you must be a member of the Financial Institution Manager application group for the organization with the required escrow ledger role.

Typically the financial institution manager completes tasks in the following order.

1. Select Pending Transfers.
2. Review the source, destination, amount, purpose, and operation ID.
3. Approve or reject an individual transfer, or choose multiple eligible requests to approve them in bulk. (You cannot reject multiple requests at a time.)
4. Refresh and confirm the result in the action history.

Troubleshooting

If encounter a problem or error, confirm that the account is active, the request is still pending, and the current manager is authorized for the request. If a row is no longer displayed, check the history before asking the sender to submit the request again.