EAS Lite Troubleshooting

Refer to these tips if you need to troubleshoot the Essbase Administration Services (EAS) Lite web console.

EAS Lite Web Console Stops Responding During User Provisioning

If you use the web console version of Essbase Administration Services (EAS) Lite, and your authentication provider is EPM Shared Services, the web console may stop responding while you are trying to provision users.

Solution: Open EPM Shared Services using one of the older, supported web browsers listed in Oracle Hyperion EPM 11.1.2 Certification Matrix. For example, Firefox 68.2.0 ESR(32-bit).