Embedding an IFrame in an Iridize Step

One of the cool ways of using Guided Learning is embedding external content into a Guided Learning tooltip.

You can use this feature to:

• Provide your users with a survey that you’ve created (in SurveyMonkey or in Google Sheets for example) directly over the interface of your product.
• Give your users direct access to relevant information in your FAQ or Knowledgebase while they are using the product
• Sharing information from an external source or website in a contextually relevant

This feature utilizes Guided Learning’s ability to embed iframes (or Inline Frame) in our tooltip. This iframe-tooltip can appear as single-step guides or as part of a longer guide (one of the steps), based on your requirements and the process.

And, of course, these guides and tooltips can be made to appear according to pre-set conditions (only once, only on certain pages, only to certain people, etc.), just as any other guide. In addition, Guided Learning collects all usage data and lets you know that your users have actually seen this content (even though it is outside of your product).

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Embedding an iframe

The mechanism of embedding an iframe into a bubble is similar to embedding a video or an audio link and uses the same process. Guided Learning has a generic algorithm that recognizes the type of content that is provided in the URL and automatically deploys it correctly in the bubble.

Just as with video and audio, there are two ways you can embed iframes into Guided Learning tooltip. In both cases, the process is easy and quick.

From the Editor

• Launch the Guided Learning Editor

• Click (1) Open Full Editor, then select (2) Embed Media From External Sites (see Image)

• In the console box enter the URL for your iframe and click “ok”

• The external website will now appear in your Guided Learning tooltip

• You can minimize the Expanded Editor and either continue to the next Step or click “Done” and continue to the Guide Activation Conditions.

From the OGL Console

1. Click New Content.
2. Select Training Content from the Gude Type dropdown.
3. Enter the Location URL of the page you wish to embed.
4. Enter a Display Name.
5. Click Create Content.

Next:

1. Select a Training Type from the dropdown.
2. Select Modal from the Renderer dropdown.
3. Click Save.

• You can now choose the URL you wish this guide to appear on.

IMPORTANT: Some products do not allow you to embed them inside of an iframe. We suggest you test each page to see that it works before launching it to your users.