How do I skip the navigation steps if I'm already on the right page?

Consider the following use case:

You have created a guide that instructs the user on how to update the contact person for an account.

Your guide is divided into two logical parts:

  1. Searching and navigating to the relevant account
  2. Updating the contact person

Now what if the user is already on the page for the account, you would want the Guided Learning guide to skip the first part of the guide and jump over the first part directly to the second (i.e. updating the contact person).

Let's see how this can be achieved with Oracle Guided Learning

Essentially we need to make our guide identify that it is on the right page and if so jump (branch in Guided Learning speak) to the first step of the second part.

  1. To do that we will add another splash tip on the first step of the guide
  2. Make this tip invisible

    activation settings

    Make sure the 'Advance when' option is left unchecked.

  3. Add a branch to jump to the relevant step (first step in the second part)

    editing branches settings

    If we stop now, the guide will always jump to the second part. So we need to add step conditions to limit this behavior.

  4. In 90% of the cases a single condition to match the URL of the page will suffice

    editing conditions

    Note that you don't have to provide the full URL