1 Introduction & Overview of Oracle Guided Learning

Note:

Oracle acquired Iridize in 2018, and the rebranding process is in progress. Iridize has been renamed to Oracle Guided Learning, referred to herein as OGL. You might come across the term "Iridize" in this document and in the application until the rebranding is complete.

Oracle Guided Learning is an Enterprise cloud platform that supports the creation of personalized, guided, and contextual user onboarding visualizations - to simplify and accelerate your adoption of web-based applications. OGL is an information and learning interface embedded in a host application. With OGL, you can create in-application guidance to simplify and accelerate your adoption of any web-based application.

OGL offers the following features:

  • Process Guides: Visually walk users through a process, providing step-by-step guidance, to help through a task. For example, you could guide users through the process of submitting an expense form and enforce that the correct fields are filled out as they complete the process.
  • Display Groups: Organize and present your content in the OGL widget by taking advantage of display groups, you can group content by module/process area or any other suitable category.
  • Message Guides: Broadcast messages announcing new features and functions, welcome new users and inform them about upcoming events. You can configure Message Guides to appear automatically, to specific users, and for a given duration. For example, a Message Guide could tell users about a new application and provide a video that they can watch to learn more.
  • Smart Tips: Provide context-sensitive help, hover text, or supplemental information to form fields, buttons, labels, and other UI elements.
  • Task Lists: Group your process guides together into clear task lists that inform users in what order they need to complete processes. For example, onboarding new users - including getting started, forms required to be submitted, benefit elections, etc.
  • Launchers: Automatically launch OGL items based on where users are in the application and what screen element they interact with. For example, you can launch a process guide or message whenever a user creates a purchase requisition. This can be to inform the user of policy changes, approval limit changes, or compliance actions.
  • Hotspots: Gain valuable insight into how users are navigating the application, through OGL analytics, Hotspots can highlight high-activity areas of the application.
  • Analytics: Allows clients to filter and report on OGL metric information. For example, to report on the usage and consumption of the OGL content and other linked content hosted by the client.
  • Miscellaneous: Oracle Guided Learning also supports the creation of product tours, rich media guides, beacons, invisible Smart Tips, Survey guides, and adding images and links to additional training content.

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Browser Compatibility

Oracle aims to leverage modern web standards to deliver an exceptional customer experience. Use only Google Chrome if you are a Content Developer, as it is the only browser that supports OGL content development. However, end-users and viewers can use any modern, supported browser like Google Chrome, Mozilla Firefox, Microsoft Edge, or Apple Safari to run the Fusion Applications UI.

Important:

Google Chrome is the only browser supporting OGL content development with browser's zoom setting at 100%.

The below table documents the compatible browsers for Oracle Guided Learning users:

Browser Version End-User Analytics (Viewer) Content Developer
Google Chrome 80+
Apple Safari 13+ X
Microsoft Edge 80+ X
Mozilla Firefox 68+ X

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