1 Getting Started with Oracle ASR Installation

This document describes how to install and configure Oracle Auto Service Request (ASR) for Oracle Exadata.

Topics:

• About Oracle ASR
  Oracle Auto Service Request (ASR) is a secure, scalable, customer-installable software feature of warranty and Oracle Support Services. Oracle ASR provides auto-case generation for common hardware component faults.
• Recommended Configuration for Oracle ASR
  This section describes the Oracle ASR configuration.
• Prerequisites for Oracle ASR
  This section describes the prerequisites for Oracle Auto Service Request (ASR).