Server and Network Requirements for Oracle ASR

Ensure that the following conditions are met before installing Oracle Auto Service Request (ASR).

• Ensure that you have access to Oracle Support Services. Also ensure that your contact information is current and correct.

• Ensure that all of your assets have an assigned contact and that the contact information is current and correct.

• Identify and designate a system to serve as the Oracle ASR Manager.

• Identify and verify all of your Oracle ASR assets.

• Ensure connectivity to the Internet using HTTPS.

• Ensure the network connectivity of the operating system to the designated Oracle ASR Manager. Network connectivity is required for Oracle Exadata assets, Integrated Lights Out Manager (ILOM), and eth0.

• Oracle ASR Manager generally supports IPv6. However, note the following requirements and limitations:

  • Before attempting to use IPv6, ensure it is enabled on the Oracle ASR Manager server.

  • The connection between Oracle ASR Manager and the Oracle Support gateway supports only IPv4.

  • The connections between Oracle ASR Manager and each Cisco network switch in the Oracle Exadata rack support only IPv4.

• If you are using SNMP V3, you must be using Oracle ASR release 4.3 or higher.