2.12.1 Contact Oracle Support Services
If a failed server is being replaced, open a support request with Oracle Support Services.
The support engineer will identify the failed server, and send a replacement. The
support engineer will ask for the output from the imagehistory
command run from a running database server. The output provides a link to the
computeImageMaker
file that was used to image the original
database server, and provides a means to restore the system to the same level.
Parent topic: Re-Imaging the Oracle Exadata Database Server