1.1 Overview of Roles and Responsibilities

You should determine which individuals or groups are responsible for resolving any issue that arises.

Most IT organizations have teams of database administrators, system administrators, network administrators, and storage administrators. These administrators are responsible for system implementation and ongoing operations. In an Oracle Exadata environment, it is usually more efficient and effective to have the database administrator to take the lead role for Oracle Exadata management, with assistance from the system administrator. This is because Oracle Exadata is engineered to run Oracle Database, and administration is specific to Oracle Database and Oracle Exadata System Software. The other teams may have distinct responsibilities or be a second level of support to provide assistance.

Usually there is one individual or group that has primary responsibility for any issue that arises. This individual or group receives the first contact from Oracle Enterprise Manager Cloud Control, the help desk, or operations team when there is an issue on the system. For Oracle Exadata, the primary contact is typically the database administrator. If the database administrator needs assistance from another team to resolve the issue, then they collaborate to resolve the issue. Ownership of the issue should remain clear.

• Common Administrative Tasks for Oracle Exadata Management
  Initial system deployment is usually performed by Oracle engineers. The primary responsibilities for the database administrator begin with typical operational tasks.
• Understanding the Administrative Differences with Oracle Exadata
  Most administration tasks are similar on Oracle Exadata servers as on traditional database servers and storage servers, but there are some differences.