3.9.4 Replacing Batteries in Disk Controllers

Note:

This topic applies only to Exadata X4 and earlier systems, which use batteries to protect the disk controller cache.

If the battery charge capacity in the disk controllers falls below the minimum threshold, then Oracle will replace the failed batteries at no extra charge, if the system is covered either by the Oracle Premier Support for Systems or occurs during the warranty period.

For customers with Premier Support for Systems, Oracle attempts to proactively replace the batteries in Oracle Exadata Rack before the end of the estimated lifetime, on a best efforts basis.