5.2 AHF Insights Supported Platforms

• Installation type:
  • Standard AHF Installation: Yes
  • Standalone AHF Installation: No
• Environment type:
  • Oracle Linux (OEL): Yes
  • Linux for ARM: No
  • zLinux (64-bit): No
  • Microsoft Windows 64-bit: No
  • Oracle Solaris x86-64: No
  • HP-UX / AIX: No
• Non-SRDC Collections: All non-SRDC collections will include insights when autoInsights is enabled.
• SRDC Collections: Insights for SRDC collections require autoInsights to be enabled.
  List of SRDCs and error events that trigger an Insights report when autoInsights is enabled:

  • dbhang

    Oracle Database hang issues.

    • HANGING_SESSIONS event (only auto SRDC)
  • dbinstancecrash

    Oracle Database instance crash-related issues.

  • dbunixresources

    Oracle Database issues related to operating system resources.

  • crsdbhangperf

    Oracle Clusterware and Oracle Database performance issues.

  • dbhangperflite

    Oracle Database performance and hang issues.

    • CHA_REDODG_HANG
    • CHA_CFENQ_HANG
    • CHA_CURSOR_PIN_S_W_X
    • ORA-32701

      Blocker Resolver detected one or more blocking scenarios.

    • ORA-32703

      Oracle sessions waiting for resources were deadlocked.

    • ORA-32704

      Oracle sessions or processes using Global Enqueue Service were deadlocked waiting for resources.

    • DIA0-HM-CRITICAL-ROOT
    • DIA0-HM-CRITICAL-PROCESS-BLOCKED
  • dbperf

    Oracle Database performance issues.

  • dbrac

    Oracle RAC data collection for Oracle Clusterware and Oracle ASM issues.

  • dbracperf

    Oracle RAC performance issues.

  • exadata

    Oracle Exadata critical issues.

  • ORA-29770

    The specified process made no progress within the maximum allowed time.

  • dbdataguard

    Oracle Data Guard issues, including Data Guard Broker.

    • ORA-00600 (only for auto SRDC, and args=3020)

      This is the generic internal error number for Oracle program exceptions. It indicates that a process has encountered a low-level, unexpected condition.

    • ORA-00752 (only auto SRDC)

      A data block write to storage was lost during normal database operation on the primary database.

  • maareview
    • Exachk for the database under review
    • AWR reports from both normal and peak periods
    • Exawatcher data from normal and peak periods
    • System capacity planning insights
    • AHF Insights report, including Data Guard (DG) and Active Data Guard (ADG) configurations and metrics
  • crsasm

    Oracle ASM and Clusterware-related issues.

  • ORA-01578

    Data block corruption. This was a physical corruption, also called a media corruption.

  • ORA-04020

    Deadlock detected while trying to lock object.

  • ORA-04021

    Timeout occurred while waiting to lock object.

  • ORA-04030

    Operating system memory was exhausted or a per-process limit on private memory usage was reached.

  • ORA-04031

    More shared memory was needed than was available.

  • ORA-07445

    An operating system exception occurred which should result in the creation of a core file.