clear_problem

Clears problems matching the specified criteria (problem key, target type, and age). Only users with Manage Target privilege can clear the problems for a target. When a problem is cleared, the underlying incidents and events are also cleared.

By default, the problem notification is not sent out. You can override this by specifying the send_notification option. Clearing the underlying incidents and events does not send out a notification.

Format

emcli clear_problem
        -problem_key="problem_key"
        -target_type="target_type"
        -older_than="age_of_problem"
        [-target_name="target_name"]
        [-unacknowledged_only="clear_unacknowledged_problems"]
        [-send_notification="send_notifications_for_problems"]
        [-preview]

[ ]  indicates that the parameter is optional

Options

• problem_key

  Problem key of the problem to be cleared

• target_type

  Internal type name, such as oracle_database for "Oracle Database." You can use the get_target_types command to get the internal name for a target type.

• older_tha n

  Specify the age (in days) of the problem.

• target_name

  Name of an existing non-composite target. For example, the name of a single database. You cannot use the name of composite targets (target group).

• unacknowledged_only

  If provided, only the unacknowledged problems are cleared. This option does not require any value.

• send_notification

  If provided, any applicable notification is sent out for cleared problems. By default, no notification is sent for cleared problems. This optiondoes not require any value.

• preview

  Gets the number of problems that the command would clear.

Examples

Example 1

This example clears ORA-600 problems across all databases that have occurred (based on the occurrence date of the first incident) for at least 3 days.

emcli clear_problem -problem_key="ORA-600" -target_type="oracle_database" -older_than="3"

Example 2

This example sends applicable notifications when the problem clears. By default, a notification is not sent for the cleared problems.

emcli clear_problem -problem_key="ORA-600" -target_type="oracle_database" 
-older_than="3" - send_notification