Solution

Identify whether the issue is with the Management Repository or with the Create Plan Wizard. To do so, try retrieving some details from the Management Repository using the commands and URLs mentioned in this section.

If the URLs return the correct information but the console does not display it, then there might be some technical issue with the Create Plan Wizard. To resolve this issue, contact Oracle Support.
If the URLs return incorrect information, then there might be some issue with the Management Repository. To resolve this issue, re-create the patch plan.

To retrieve some details from the Management Repository, do the following:

Retrieve the GUID of the patch plan. To do so, run the following command:

select plan_guid from em_pc_plans where name='<name of the plan>";

For example,

select plan_guid from em_pc_plans where name='t8';

The result of the command looks like the following. Note down the GUID of the plan.
```
PLAN_GUID
--------------------
96901DF943F9E3A4FF60B75FB0FAD62A 
```
Retrieve general information about a patch plan such as its name, type, status, and plan privileges. To do so, use the following URL. This type of information is useful for debugging the Plan Information step and the Review and Deploy step.

https://<hostname>:<port>/em/console/CSP/main/patch/plan?planId=<plan_guid>&client=emmos&cmd=get&subset=planInfo

Note:

Before retrieving any information about a patch plan using the preceding URL, log in to the Cloud Control console, and from the Enterprise menu, select Provisioning and Patching, and then click Patches & Updates.
Retrieve information about the patches and the associated targets that are part of the patch plan. To do so, use the following URL. This type of information is useful for debugging the Patches step and the Review step.

https://<hostname>:<port>/em/console/CSP/main/patch/plan?planId=<plan_guid>&client=emmos&cmd=get&subset=patches
Retrieve information about the deployment options selected in the patch plan. To do so, use the following URL. This type of information is useful for debugging the Deployment Options step and the Credentials step.

https://<hostname>:<port>/em/console/CSP/main/patch/plan?planId=<plan_guid>&client=emmos&cmd=get&subset=deploymentOptions
Retrieve information about the preferred credentials set in the patch plan. To do so, use the following URL. This type of information is useful for debugging the Credentials step.

https://<hostname>:port/em/console/CSP/main/patch/plan?planId=<plan_guid>&client=emmos&cmd=get&subset=preferredCredentials
Retrieve information about the target credentials set in the patch plan. To do so, use the following URL. This type of information is useful for debugging the Credentials step.

https://<hostname>:port/em/console/CSP/main/patch/plan?planId=<plan_guid>&client=emmos&cmd=get&subset=targetCredentials
Retrieve information about the conflict-free patches in the patch plan. To do so, use the following URL. This type of information is useful for debugging the Validation step and the Review & Deploy step.

https://<hostname>:port/em/console/CSP/main/patch/plan?planId=<plan_guid>&client=emmos&cmd=get&subset=conflictFree
Retrieve information about the suppressed patches in the patch plan. To do so, use the following URL. This type of information is useful for debugging the Patches step.

https://<hostname>:port/em/console/CSP/main/patch/plan?planId=<plan_guid>&client=emmos&cmd=get&subset=removedPatchList