Solution

To resolve this issue, forcefully recollect the inventory details from the Oracle home of the target.

To retrieve the Oracle home details, follow these steps:

  1. From the Targets menu, select All Targets.
  2. On the All Targets page, from the left hand Refine Search pane, click Target Type menu to expand it.
  3. From the Target Type, click Others, select Oracle Home.
  4. All the targets of type Oracle Home are listed. You may search for the host name to drill down to the Oracle home details you are looking for.

To retrieve the inventory details from the Oracle Home on the target host, run the following command from the $EMDROOT/bin directory:

$ emctl control agent runCollection <Oracle_Home_Target>:oracle_home oracle_home_config

Here, <Oracle_Home_Target> refers to the name of the Oracle home of the target whose platform information is missing.

For example,

$ emctl control agent runCollection db2_2_adc2170603:oracle_home oracle_home_config