Incident Creation When Deployment Procedure Fails

Issue

During deployment procedure execution, the steps to create database and Oracle ASM storage fails.

Solution

When a step in a deployment procedure executes successfully, it returns a positive exit code. If the step fails, and the exit code is not positive, it raises an incident which is stored in the OMS. All the associated log files and diagnosable information such as memory usage, disk space, running process info and so on are packaged and stored. You can access the Incident Console and package this information as a Service Request and upload it to My Oracle Support. Click Help on the Incident Manager page for more information on creating a new Service Request.