About Service Requests for Patching

Service requests are support requests raised on My Oracle Support to report and track issues, and receive online assistance from Oracle.

Workaround service requests have patch numbers mentioned. Make a note of the patch number and search for it on My Oracle Support or Oracle Software Library as described in Searching for Patches on My Oracle Support or Search and View Patches in Oracle Software Library.

You can also click the patch number in the knowledge article taking you to the Patch Search page.