Index Index A G H I M O P R T U A Auto Ticketing HP ServiceCenter Connector 1.1 G grace period HP ServiceCenter Connector 1.4 H HP ServiceCenter Auto Ticketing 1.1 out-of-box templates 5.1 HP ServiceCenter Connector grace period 1.4 installing 2.1 manual ticketing 1.2 out-of-box templates 5.1 prerequisites 1.7 ticket templates 1.3 uninstalling 2.2 HP ServiceCenter HelpDesk 6.1 1.7 Web services 1.7 I install offline mode 2.1.1 installing HP ServiceCenter Connector 2.1 M manual ticketing HP ServiceCenter Connector 1.2 O offline mode 2.1.1 out-of-box templates, HP ServiceCenter Connector and 5.1 P prerequisites HP ServiceCenter Connector 1.7 R Remedy 7 Connector replacing a template 3.5.4 replacing a template Remedy 7 Connector 3.5.4 T templates out-of-box for HP ServiceCenter 5.1 replacing 3.5.4 ticket templates HP ServiceCenter Connector 1.3 transformation style sheets HP ServiceCenter Connector 1.3 U uninstalling the HP ServiceCenter Connector 2.2