Importing the Server Certificate on Enterprise Manager
- Obtain the root certificate listed under Root Certificate Authority - Entrust Root Certification Authority - G2, as shown in the following ServiceNow article:
https://hi.service-now.com/kb_view.do?sysparm_article=KB0563633
- Append the external Certificate Authority's certificate to:
$INSTANCE_HOME/sysman/config/b64LocalCertificate.txt
- Ensure that only the following is appended to the b64LocalCertificate.txt file (that is, do not include blank lines or comments or any other special characters):
-----BEGIN CERTIFICATE----- <<<Certificate in Base64 format>>> -----END CERTIFICATE-----
- Restart the OMS. Run the following commands:
emctl stop oms emctl start oms
Note:
Do not run the emctl secure oms/agent
command after adding the external certificate to the b64LocalCertificate.txt
file. If you run the emctl secure
command later, then repeat the steps 1 through 3 to make sure the external certificate exists on the b64certificate.txt
file.