OCI-28509
unable to establish connection to a system outside the Oracle network
Cause
The initialization of the database link failed to connect to a system outside the Oracle network. The database could not connect to the Heterogeneous Services agent process of this system.
Action
Check the Net8 service name definition in the following:
- the USING clause in the CREATE DATABASE LINK statement
- the TNSNAMES.ORA file
- the Oracle Names Server
Check the following to resolve the issue with name mismatch:
- The USING clause in the CREATE DATABASE LINK statement matches with the service name defined in the TNSNAMES.ORA file or in the Oracle Names Server.
- The protocol-specific information in the service name definition matches with the protocol-specific definition of the responding listener.
- The SID=name in the service name definition (in the TNSNAMES.ORA file or in Oracle Names Server) matches with the value in the LISTENER.ORA file for the responding listener.