Database Error Messages

ORA-64794

unable to access the encryption HSM wallet or the encryption wallet is not open on the current instance

Cause

Encryption required a Hardware Security Module (HSM) wallet that was open across all instances.


Action

Ensure the following:

  • That there is a valid connection to the HSM keystore.
  • That the HSM credentials are correct.
  • That the wallet is open across all Oracle RAC instances in GV$ENCRYPTION_WALLET.